![User Experience
1900s Machine Age / Taylorism
1940s Toyota Production System
1960s Cognitive Science
point of contact
when the Xerox PARC between the product and the people becomes a point
then
of friction, HCI the [designer] has failed. On the other hand, if people are made
safer, more comfortable, more eager to purchase, more efficientor just plain
happierby contact with the product, then the designer has succeeded.
Henry
for People
1980s Dreyfuss, Designing Computing
Personal
Don Norman at Apple
The Web
2000s
悋忰惠愆悋 惠愆悋
Mobile,The Network of Things ...
愆惆
悋愕悋悧 擧悵 : 惶悋忰 惺悋愆](https://image.slidesharecdn.com/ameri-131013045650-phpapp02/85/Aameri-5-320.jpg)
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- 1. 惠ﾙ 悵 擧愕悸 擧悋愕 惠愆悋 惠悴愆惠 擧悋愕惠愆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 2. ≒≒≒≒≒≒≒≒≒≒≒≒ 惠悴愆惠 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆 擧悋愕惠愆 擧悵 悴悵悵 惆愕 愆擯 擧愕悸 擧悋愕
- 3. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science Xerox PARC HCI 1980s Personal Computing Don Norman at Apple The Web 2000s Mobile,The Network of Things ... 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 4. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science Xerox PARC HCI 惠惓ﾘ 擧悋愕悋 悵惺 擧悋擧 悛愆擧悋 擧 愡惺 惆愕 惠惓ﾘ 擧悋愕悋 惶惺惠 愆 擧悋愕 悋惻悋 惆悋愎惠. 悋 惠 惶惺惠 愆 2000s Mobile,The Network of Things惺ﾘз 拆悵愕 悵愆惠 惺 愎悋悽惠 愎ﾘ ... . 悋惶 悋 悋愕悋 悵愆惠 惠ﾘ 擧悋愕 悋愕悋 1980s Personal Computing Don Norman at Apple The Web Frederick Winslow Taylor 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 5. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science point of contact when the Xerox PARC between the product and the people becomes a point then of friction, HCI the [designer] has failed. On the other hand, if people are made safer, more comfortable, more eager to purchase, more efficientor just plain happierby contact with the product, then the designer has succeeded. Henry for People 1980s Dreyfuss, Designing Computing Personal Don Norman at Apple The Web 2000s 悋忰惠愆悋 惠愆悋 Mobile,The Network of Things ... 愆惆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 6. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science Xerox PARC HCI 1980s Personal Computing Don Norman at Apple The Web 擧ﾘ禁 惠愆悋 惆愕 2000s Mobile,The Network of Things ... 擧悋愕擧愆惆 惘 惺 惷悋悽惠 惻 惘 惺惶悸 愎悋愡 惶惠悋愎悋愡 悋惻悋愎悋愡 惺ﾙ 愕悋悋 愕悋愎悋愡 ﾘ 惶ﾘ鉱 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 7. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science Xerox PARC HCI 1980s Personal Computing The Palo Alto Research Center (PARC) 惘愕 惠忰悋惠 拆悋惘 Don Norman at Apple The Web Xerox Alto 3791 悋 愡惻惠 惺悋 擯愆悋擧 惆悋 惆愕 擧悋拆ﾘ愆 Bitmap ﾘ 悋愡惠悋惆 悋惶 惠惶悋愆 2000s Mobile,The Network of Things ...ﾙ 惺愆 悋 惠悋惶 悋 悋悵 悛擧 愕悋 惠ﾘﾘ 悛愕惆graphical user interface (GUI) 惠ﾘ指郊 愡惻惠 惺悋 擧 ﾙ 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 8. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System Humancomputer interaction 惠惺悋 悋愕悋 惘悋悋 1960s Cognitive Science Xerox PARC HCI 惠惓ﾘ 惠惺悋 惠 擧悋愕惠愆 擧悋拆ﾘ愆 1980s Personal Computing 惆悋愍 悛愕 愀愆悋忰 悋悴愆悋悄 悋愕惶悋惠 愡悋悋悋 Don Norman at Apple 忰悋愡惓悋惠 惆愕擯愆 惆愕 忰悋愕悋惠 惠惺悋悋惠 悋惠 擧悋愕惠愆悋 The Web 悋惻悋 悋惶 擧 愡ﾘ 愕悋悋悋 惺悋悋 ﾘ靭悵 愆悋惷悋愕 悋惶 愡ﾛ 惆擯愆. 愡悋悽惠 愕悋悋 悋 悋惠 悋愡惠悋惆 惠愆 惠悋 惠ﾘ 2000s Mobile,The Network of Things ... 惠 悋惶悋 擧悋愕惠愆悋 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 9. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science Xerox PARC HCI 1980s Personal Computing Don Norman at Apple The Web 2000s Mobile,The Network of Things ... 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 10. User Experience nedmartin.org 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 11. User Experience 1900s Machine Age / Taylorism 1940s Toyota Production System 1960s Cognitive Science Xerox PARC HCI 1980s Personal Computing Don Norman at Apple The Web 2000s Mobile,The Network of Things ... 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 12. User Experience The Web radarnetworks.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 13. Engineers 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 14. Engineers Woz (Apple) Bill Gates (Microsoft) Bill Joy (Sun Microsystems) 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 15. Internet Startups 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 16. Internet Startups Larry Page Sergey Brin Pierre Morad Omidyar Max Levchin Luke Nosek David Filo 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 17. Internet Startups Jack Dorsey Mark Zuckerberg 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 18. Designers 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 19. Designers 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 20. Designers Bram de Zwart Product Design 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 21. Designers Ryan Freitas interaction design 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 22. Designers Robert Kalin furniture design 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 23. Designers Joe Gebbia Industrial Design 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 24. 擧悋愕惠愆惆 拆慍愆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 25. o悛惶悋惶 擧悋愕惠愆惆拆慍愆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 26. Photo by: James Martin/CNET 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 27. Photo by: James Martin/CNET 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 28. Photo by: James Martin/CNET 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 29. 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 30. Eye tracking 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 31. Eye tracker heat map for website usability testing 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 32. >>>>>>>>>>>>>>> 擧悋愕惠愆惆 拆慍愆 悋擧悋悋惠 擧悋愕悛)(Efficiency悋惓愆惠悽愀)(Effectiveness 悋)(Safety)(Utility 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆 惺擧愆惆
- 33. ≒ ≒ ≒ ≒ 愕悋惠惠 愎悵悵 惆愕 忰ﾘ休 惠擧ﾙﾘ頚 悋愕惶悋惠愆 愎悵 悋惠 惆愡惠愆惺 惠愆 愎悵 惠擧ﾙﾘ頚 悋 悋惶 惠 悋悴悋惆 惠悋惷 悋惠 愃 惆愕 惠ﾘ指郊 忰惶ﾘз惠 惻惓惠 惠 愕惓悋 ... The End 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 34. 惠愃愆 拆悋愕悋惆悋 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 35. 悽 悋愕惶愆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 36. 悋愕惶愆 惆愕 惠悴愆惠 悋愕惠 dubberly.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 37. 悋惠 惠悴愆惠 擧悋愕惠愆 ≒ ≒ ≒ ≒ ≒ 悋忰愕悋愕 悋惆愕悋 忰悋惴 惷ﾘ ... frogdesign.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 38. 惠悴愆惠 悋惠 愀愆悋忰 悋愕惠! Product Design 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 39. 惠悴愆惠 悋惠 愀愆悋忰 悋愕惠! Experience Design 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 40. 惠悴愆惠 悋惠 愀愆悋忰 悋愕惠! Design for Business 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 41. Apple, Samsung, & Design Patents 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 42. Windows 8: A New Era for Microsoft 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 43. Since Larry Page took over as CEO in 2011, we've been more focused than ever on improving the user experience across all of our products. Learn how our design teams worked together to engineer a creative revolution in this story from The Verge. Get the full story at The Verge 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 44. Apple, the most valuable company in the world, built its success on well-crafted designs. 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 45. 愀惘悋忰 悋惡愕悋惘 惘悋惡惘惆 擧愕惡 擧悋惘 愕悋慍悋 惡悋慍悋惘 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆 愀惘悋忰
- 46. 愀惘悋忰 悋惡愕悋惘 惘悋惡惘惆 擧愕惡 擧悋惘 ≒ 惠愃惘 惘惘惆 悋惘惠惡悋愀 愕 惘悋愕 悋惶 惠悵 惠愕惺 忰惶 愕悋惶悋 ... 愀愆悋忰 擧悋愕惠愆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 47. 愀惘悋忰 悋惡愕悋惘 惘悋惡惘惆 擧愕惡 擧悋惘 In a global economy, elegant design is becoming a critical competitive advantage. Trouble is, most business folks don't think like designers. Bill Breen,Senior Editor, Fast Company Design Thinking 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 48. 惠擧愆 愀愆悋忰 愀惘悋忰悋 擯 惘 悵 ≒ ≒ ≒ 擧悋愕惠愆 惆愕 愆擧惷 拆愆愡 愀愆悋忰 惠擧愆悋愕 愎ﾙ悵擯 愀愆悋忰 惠愆 拆悋 愕悵 惆悋愆 悋愕 悽悋惠 惠悋 愕擧愆惆 愡悋悽惠悋愕悋惠 惠悵ﾘ頚擧 惠惺愆 愀擧 惠忰 悋悵 愕悋惶 悋惆擯愆 Design Thinking ﾙ 愕悋惶 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆 悋惠悽悋惡 悋悴愆悋
- 49. 愀惘悋忰 悋惡愕悋惘 惘悋惡惘惆 擧愕惡 擧悋惘 Steve Jobs famously ushered in an era of the CEO as Lead Product Designer, as described by one of his close collaborators, Glenn Reid, who worked with Jobs at NeXT and Apple: (Steve) told me once that part of the reason he wanted to be CEO was so that nobody could tell him that he wasnt allowed to participate in the nitty-gritty of product design. He was right there in the middle of it. All of it. 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 50. 惆 擧愕惡 擧悋惘 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 51. 惆 擧愕惡 擧悋惘 memoto.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 52. 惆 擧愕惡 擧悋惘 boardofinnovation.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 53. 惆 擧愕惡 擧悋惘 boardofinnovation.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 54. 悽 惆 擧愕惡 擧悋惘 擧惠悋惡 束悽 悵 擧惻悸 擧悋愕損 悋惓愆 Alexander Osterwalder Yves Peigner 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 55. 悽 惆 擧愕惡 擧悋惘 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 56. 惠ﾙ 悵 擧愕悸 擧悋愕 悋惠惷悋愕 愕悋惓愆惆 悵愆惠 擧悋愕悛愆悋 Business Model Canvas悋惠惷悋愕 悴惠 惠ﾘ吸 愀愆悋忰 悋悴悋惆 ﾘ愕 惆愕 惠悴悋愕惠 惠悋愎悵. 悋惡愕悋惘 愕悋惆 惡惘悋 愀惘悋忰 悛惘悋 悵 愕惡 悋惘. 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 57. 惠ﾙ 悵 擧愕悸 擧悋愕 悋惠惷悋愕 愕悋惓愆惆 悵愆惠 擧悋愕悛愆悋 惠 忰惶 Shardul Mehta Product Canvas streetsmartproductmanager.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 58. 惠ﾙ 悵 擧愕悸 擧悋愕 悋惠惷悋愕 愕悋惓愆惆 悵愆惠 擧悋愕悛愆悋 惠 悋惡 - Ash Maurya Lean Canvas leanstack.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 59. 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 60. 悋惘惠惡悋愀 惡悋 愀惠惘悋: 擧擧 愎悽惶 擧擧 愎悽惶 悋悽惠惶悋惶 愡 愡愆愃 愡愆愃悋 悽ﾘ擧悋愕 悴ﾘз惺 擧悋愕惠愆 悽 惠愆擧 (惠悋 惠愆) 悋惘慍愆 拆愀悋惆: 惠悋惶擯 惺擧愆惆 愡悋愕愎愡悋惶 愀愆悋忰 惠愆悵 悽ﾘ駿悋 惠 擧悋愍 惷悋 擧悋愍 愕惻擧 惆愡惠愆愡拆慍愆 愕悋忰惠 悛愡悋愍. 惺悋惠悋 悋惶: 惠愆 惺悋惠悋 愎愆擧惠 惠愆悋 悋悴愆悋 悋愕惶惱 拆悋 惷惘悋 悵: 擧悋愕 悋愡惠愆悋惠惴擧 惠悋 愎愆擧惠悋 愕悸 愃愆 愕悸 愡愆悋擯慍悋愕悋 惠愆擧 愕悋惠愀 悽愆悵悋愕-愆悋擧悵 悋惠忰悋惆悋 愕悋惓愆惆 惡悽惶 愀惠惘悋: 惠悋惶悋愕 悋惓ﾙ 擯ﾘ靭 惠悋惶悋愕 惠悽愍惠悵 愎悵 惠ﾘ購 惠悋惶悋愕 悵 悴 悋悋 惠慍惺: 愎愆擧惠 惠ﾘз悵 悋惶 愀愆 擧悋悋悋 悽ﾘ惱 悋 擧悋悋悋 愎愆擧悋 惠悴悋愕悋惱 悋 惠愆擧惓 悋惶 愆 惆 惠 惠愆悋 惆愡惠愆愡 拆悵悋 擧悵. 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆 愕悋悽惠悋惘 愕悋: 悴惘悋 惆惘悛悵: 愆惱 惆悋愕悋 忰 悋愡惠悋惆 忰 悋愎惠愆悋擧 (惺惷ﾛ惠) 悋悴悋愕/ 愆惷 忰 悋愡惠悋惆 悋惶 悴ﾘ/ 悋惠悋惶 忰 擧悋愕擯惷悋愕 惠惓愃悋惠 悋惡惺 悋惶: 悋惠惺 悋惻悋 悋 惷擧 悋 惺ﾛ 惷悋 惓悋惠惠 惷悋 惠愃愆 悋惠惶悋惆 悋惺 (擧悋愍 惷 惠悋 悋惷悋愍 惠惺悵悋惆) 悋惠惶悋惆 忰悵惆 (擧悋愍 惷 惠悋 悋惷悋愍 忰悵惆 擧悋愕)
- 61. 惠ﾙ 悵 擧愕悸 擧悋愕 悋惠惷悋愕 愕悋惓愆惆 悵愆惠 擧悋愕悛愆悋 惠 惆 擧愕悸 擧悋惘 惠 愆惆 惠惘悋 惠悴惘惠 擧悋惘惠惘 - Tristan Kromer grasshopperherder.com 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 62. 悋愕惶愆 惆愕 惠悴愆惠 悋愕惠 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆
- 63. 惠悋惠愀擧愆 悋惶 惠ﾘ 惷悋 惶悋忰 惺悋愆 悋愕悋悧 擧悵 : 惶悋忰 惺悋愆 sasa_design@yahoo.com