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- 1. DANIEL HARDER 434 K St SW,Ardmore,Oklahoma | Cell:580-768-9783| DanielPHarder@gmail.com 30-SECOND CAREER OBJECTIVE My desireis to immediately join a greatretail company,rapidly assimilateandleadtheteamto makean enormous impacton sales,profits,customer satisfactionpercentages,compliance,and storecleanliness.I will usemy innovativethinkingto quickly createnewand efficientwaysto increaseproductivity andprofits,and drivesalesby motivatingevery employeeto go above-and-beyondin servingothers. EverywhereI have worked in thepast,I havelowered out-of-stocks,improved inventory control,decreased shrinkage,and sparked word-of-mouth return businessfrommany happy customers. I wantto spend therestof my career with your companyboostingemployeemoraleand performance,provingmyself by consistently exceeding expectations,buildingandadvancingmy career.My family andI would loveto relocateto a largercity for a greatopportunity. EXPERIENCED RETAIL MANAGER Retail Managerwith 15 yearsof management/supervisoryexperience(4 years in ecommerce and 11 years in brick-and-mortarstores). I ameager and excited to makean immediatepositive impact asa manager for your company.I bringto thetablean excellent proven track-record of mentoringand developing low-level employeesinto managers,turningaround poor-performingdepartments,andmotivatingemployeesto improve,who were notmeeting expectations. My greateststrengths aretheway Ialways put the customer first and go above-and-beyondto satisfy each one,as well asmy outstandingattention to detail,clearcommunication,delegationandfollow-up,prioritization,and mentoringand motivatingemployeeimprovement. Commended by supervisorsfor my flexibilityin changingmy work hourswhen asked and fillingin for absentco-workers. I do not micro-manage my employees,butinstead,I givecleardirection, communicatemy expectations,andfollow-up to provideany feedback, coaching,counseling,or praisethatisappropriate. I deeplyenjoyusingmycreativityand innovation,thinkingoutside-of-the-box to comeup with new ways of doingthingsandimprovingefficiency. EXPERIENCE August2013- Current ShiftSupervisor/AssistantManager/Key-Holder, CVSPharmacy,Ardmore, Oklahoma | 580-223-1041 | Supervisor Names: Laura Ellis and Curtis Tappan Achieved successin creatingand implementingnewstockroominventory organizationsystemsto dramatically increaseefficiency. Key-Carrier who isfully-trained on all aspectsof storemanagement,and I am leftin-chargeof theentirestorequiteoften in theabsenceof theStore Manager.
- 2. Page2 Open and Closethestore,responsiblefor balancingtills, makingbank deposits, settingalarms,ensuringall doorsaresecureand locked,and all lightsturned off when closing. Giverecommendationsandreportsto theStoreManager andDistrictManager regardingemployeeevaluations/performanceissues. Ensurethatall employees followcompany policies and procedures,including all safety,compliance,andhealth rules. Delegateand follow-upto ensurethatall cleaningtasksarecompleted each day.Prioritizeand assign tasksto each employeethroughouttheday. Productrotation,checkingfor out-of-dateitems on theshelves. Ensuringthatall productrecallsareprocessed and allrecalled merchandiseis removed fromthe salesfloor. Workingtheoverstock every dayto improvein-stock. Makingsurethescheduleisoptimized to besttakecareof our customersand to unloadand stock theshelveson Truck Day. December 2012- August2013 Store Manager inTraining/Key-Holder(Part-Time), DollarGeneral,Lone Grove,Oklahoma | 580-657-6707 | Supervisor Name: Betty Sweetman Courteously greeted customersand efficiently processed transactionswithin busy,fast-paced retail environments. Was placed on theTravel-Teamand sentto many different DollarGeneral storelocationsall over thestateof Oklahoma,to speak with themanagement teams and employees,to deal with any issuesthey werehaving,offer advice, givedirection,andprovidecoachingandcounselingwhen necessary.Also helped with thestocking,planograms,and unloadingtrucksateachstore. Always filled-in for absentmanagersor when other managersneeded to changetheir schedule. Key-Carrier who wasfully-trained asa StoreManager,was placed asFacility Manager over theWilson,Oklahomastore for over a month,andover theLone Grove,Oklahomastorefor a month aswell. Was sentto multiplestoresto help themplan and preparefor theAnnual Inventory Day. Responsiblefor examiningtheProfit& Loss Statements and ShrinkageReports, and making Action Plansto improvethestoreperformanceintheseareas. April 2012- December 2012 DepartmentManagerof Electrical andPlumbing, Lowes,Ardmore, Oklahoma | 580-490-3430 | Supervisor Names: David Smith and Cheree Hammond Known for my energetic,friendly salesskills.Mademultiplesalesof $1,000to $3,000 a week in theElectrical & LightingDepartments. Dailyresearched out-of-stock items andon-handcountdiscrepanciesto improvein-stock. Helped with customer deliveries,carry-outs,andclosed special ordersfor professional electriciansand plumbers. Two days a week,I supervised thecashiersasaFront-End Manager, performingoverrides,processingrefundsand exchanges,assistingangry customers. Created daily To-Do Listsof tasks for employeesto complete,followed-up to makesurethey were completed properly andin a timely manner.
- 3. Page3 March 2005- February 2012 DepartmentManagerof Pets,PaperGoods,Chemicals, Walmart, Oklahoma City/Ardmore,OK | 405-752-1900 | Supervisor: David Crosby 5-timeEmployeeof the Month winner in a Supercenter with 350employees. Placed in-chargeof largeteamsof employees multipletimes for special projects.Attimes I supervised asmany as35 employees atonce. In October 2006I took over as DepartmentManagerof thePet department.At thattime, ithad a daily averageof 89 out-of-stock items.Within two months of my in-stock improvements (working theoverstock daily,scanning outs each morning,manual ordering),I lowered thedailyaverageof outs to 13,and I maintained thatlevel for thenext5 years. In July 2008 I waschosen by theStoreManager to bethe supervisorof the implementation of Walmartsnew IMS(Inventory ManagementSystem). I was responsiblefor trainingthe35 other departmentmanagersover thenext 30 days,demonstratingandhelpingthemlearn thenewcomputer systemand policies.I washighly commended for thisby theDistrictManager. Known for my cheerful,positiveattitudeandfor my smile,no matter how hectic and fast-paced thework became. Constantly helped outin other strugglingdepartmentsand volunteered for tasks no oneelsewanted to do. Was promoted to DepartmentManager after 1 year,3 months asa Sales Associate. 6 years of experienceconductinginterviews,givingemployeeevaluations,and providingdiscipline/counselingwhen necessary. Mentored and developed 9 differentemployees who becamemanagersover my 7 years with Walmart. EDUCATION 1997-2001, GED in 2013 (Ardmore) GED, High School (Home-Schooled,American CorrespondenceCourses, WarrAcres, OK) 2006 WalmartManagementTrainingClasses AVAILABILITY AND RELOCATION I am available to workany hours,any dayof the week. I amwillingto work on weekends (and holidays if necessary).I amvery flexiblewith my scheduleandcan adjust quickly to changes. I amnever lateto work and Iveonly called in sick 4 times in thepast 15 years,each timewith a doctorsnote. On therareoccasionswhereI haverequested a changeto my schedule,I havealwaysdonesoatleast3-4weeks in advance.
- 4. Page4 RETAIL SKILLS Telxon (Hand-Held Inventory Scanner) 揃 11 yearsofexperience with differentmodelsof theTelxon hand- held inventory/pricescanners.UsingTelxons for cyclecounts,price changes,scanningout-of-stock items,locatingmerchandisein the stockroom,price-checks,andreceivingnewmerchandisefrom vendor deliveries. Softwareand Technology 揃 15 yearsofexperience with MicrosoftOutlook for emailsand MicrosoftOffice/Word for creatingdocuments. 揃 11 yearsofexperience with CBL(Computer-BasedLearning) trainingmodules. 揃 Highly-proficientwith cash registerprograms of all kinds,aswell as a largevariety of differentstylesof inventory/POSsystems. 揃 5 years of experiencewith smartphones,tablets,and mobile applications. 揃 Veryknowledgeable with laptops,PCs,and electronicdevices. AdditionalRetailSkills CycleCounts PriceChanges BalancingRegister Tills OverridesattheRegister ScanningOut-of-Stockitems and improvingin-stock Receiving UnloadingTrucks Checkingin Vendor Deliveries ConductingInterviews Scheduling Budget Planning Planograms/Modularsand FloorResets Mark-Downs ScanningDamages/Pilferage DecreasingShrinkage P&LStatements End-Caps / MerchandiseDisplays/ Signage