Expert on Customer Journey Mapping, CSat Audits and Assessments, Mentor at University North Carolina Wilmington
Industry
Apparel / Fashion
About
DG Associates specializes in working with clients on challenges such as: Services Strategies, Customer Loyalty Culture, Customer Journey Mapping, Best Practices, Voice of the Customer, Process Improvement and Retention Management. In doing this we work with companies on continuing to develop their revenue and profits by focusing on their business strategy and transforming their operations to being services/customer centric. Success comes from transformation into Best-in-Class , while building Customer Loyalty and Engagement, delivering memorable experiences and retaining customers.
2006 - Present
Principal DG Assoc - Works with clients on Strategic Services Planning, Services Operation...
Contact Details
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