狠狠撸

Kuala Lumpur, Malaysia Malaysia

General Manager, Customer Insight & Analytics at Telekom Malaysia

Telecom / Mobile

Accomplished Business Analyst skilled in areas of revenue growth and retention, as well as achieving operational efficiency in telecommunications industry. Up-sell & cross-sell marketing campaigns, proactive churn management activities and business process improvements by driving overall customer insights and analytics. Key reference point for analytics related matters in the current organization by playing consultative role to help better understanding of customers and enable informed decision making.