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Personal Information
Organization / Workplace
Within 23 wards, Tokyo, Japan Japan
Occupation
Chief Revenue Officer
Industry
Technology / Software / Internet
About
Working for transforming customer experience into enterprise's healthy growth over 15 years. [Specialties/Experience] Customer service technology and design with interaction (voice and various digital channels) as customer journey. [Value] Business and IT design and consultation for customer service. Public speaking and evangelize for customer service trend and technology. Planning and business development for innovative customer experience. Roll-out product/solution to Japan/Asia market.
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20140313 CX Service Design
20140313 CX Service Design20140313 CX Service Design
20140313 CX Service Design
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