I believe our job is straight forward: make every customer touchpoint matter, in the pursuit of nurturing our customers and associates ability to thrive so that in return our businesses can earn the right to be successful and profitable.
I am a Customer Experience & Support Service Executive with deep expertise and passion around Customer Experience Journey design, Digital Marketing go-to-market design, Knowledge Management, Social Media/Community Support, Customer Centric Cultural Development, Corporate Business Architecture and Voice of the Customer informed services design.
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