Lead and deploy new operational excellence program for National Flood Services
鈥� Fundamentals of Visual Management, 5S, Process Documentation
鈥� Engaged each team in a continuous A3 Problem Solving / Coaching Cycle
鈥� Drafted 3-5 year roadmap for development, from Team Members to Senior Management
鈥� Building framework of performance / accounting metrics around Direct / Indirect Labor
鈥� Built OpEx SharePoint site for training, A3 Problem Solving logging and sharing
鈥� Coaching for Executive Management Team in financial performance and cost improvement scenarios
鈥� Multiple staffing models created both for catastrophic events as well as regulatory changes that take into account W...
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