7 Application Landscaping
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The document discusses Application Landscaping, which is a process for classifying applications into business tiers based on their non-functional requirements. The process involves identifying representative applications, determining key requirements, scoring the applications, and grouping them into service classes (e.g. platinum, gold, silver). This provides a standardized way to deliver storage services and reduces custom requests. The deliverables include documentation of the process, application scoring results, service class definitions, and optional additional analyses.
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7 Application Landscaping
- 1. www.mainline.com | 866.490.MAIN(6246) APPLICATION LANDSCAPING All applications are critical if you ask the teams that administer them Mainline Information Systems | Storage and Data Services Practice The fundamental promise is that if that if the storage and backup infrastructure teams knew the wants and needs of applications team, they would deliver them in exchange for an ongoing partnership to optimize and streamline those solutions over time. Without this partnership, infrastructure teams cant be proactive designing for workloads, planning for capacity, investing in enabling technologies or prioritizing mission critical applications and optimizing over time as requirements change. Application Landscaping is a process of classifying applications into business tiers Our deliverable includes Detailed step by step description of that process Results included within the worksheet used to calculate the score for each application in scope and the master list of nonfunctional requirements selected from to use in your score card Detailed business tier descriptions based only on the resulting scores Business tiers mapped into service classes Storage architecture definitions for each service class based on scoring results Optional: If data rationalization in scope then data placement recommendations, capacity estimates for each service class, data residency/retention policies Optional: If service catalog is also in scope then service classes and scoring results are included into the service catalog for storage and backup Optional: If Data Storage/Protection Design is also in scope the three or so storage architectures are illustrated day one after implementation and at 12 months and 36 months Service Features Ownership of the application landscaping process Application priority and clear wants and needs for each application Three preliminary storage architectures required to address the defined business tiers that the sample applications fit into Facilitated with a business consultant and a storage expert Service Bene鍖ts Reduces unique and custom service requests to a finite number of solutions for customers providing effective implementation Provides a rational and well established process to proactively offer a set of services as models and packages Improves internal customer satisfaction and reduces storage and backup teams cycle time Converges infrastructure and application teams to focus on the same set of global requirements in order to provide the most effective solution Reduces over and under delivery right sizing the environment and related costs Ensures a requirements driven architecture The eight step process 1 Identify a representative sample of applications remotely with client stakeholders Install a lightweight reporting tool (optional) remotely before onsite visit Map infrastructure (LUNs, Ports, Shares, VMs/LPARs/Servers) to applications (optional) Within a series or onsite workshops, determine the 20 non-functional requirements out of 40 possible to build the score card to be used to rate application priority Pilot the score card and iterate until intended results are achieved Score all in scope applications with the validated score card for final results Create (Mainline) the service class definitions with the non functional requirements offering a preliminary service catalog with those requirements designating the participating applications as a platinum, gold, silver application. Mainline to perform knowledge transfer to score the rest and future applications into service classes. 2 3 4 Next Steps include defining the future data storage/protection future environment and engineering a complete service catalog marring Application Landscaping results with the future storage environment together and building a new service request process that only needs to know what application is requesting storage, which server needs the storage and any options that service class has if any. 5 6 7 8
- 2. www.mainline.com | 866.490.MAIN(6246) Application Landscaping is part of a larger storage assessment methodology Mainline Information Systems | Storage and Data Services Practice All ten capabilities are key components in the larger Mainline Storage Assessment Methodology. The key synergies are listed below... Application Landscaping with Infrastructure Data Analysis allows Mainline to score applications and group them into business tiers and build service classes based on the objective data alongside client workshop input. Without it, data rationalization talks about applications in scope and not as part of a class of service. With service classes, data profiles of each application can be mapped into service classes Service Catalog with both Infrastructure Data Analysis and Application Landscaping allow service classes as the columns and our customers to choose the finite ways clients will request storage vs 100% custom requests. Storage Financials with service catalog allow Mainline to establish TCO, ROI and CBA while mapping the TCO to the HW, SW and services components in the service catalog. Also with Gap Analysis TCO can be established. Again each capability in the DNA chart can be delivered alone but understand the relationships to ensure we can achieve you goals. EXPERTISE YOU CAN TRUST Eighty-five storage experts skilled in storage solutions from every major vendor Decades of industry expertise in designing, implementing and optimizing storage solutions for environments of all sizes Services covering product implementations, complex data migrations, information lifecycle management, storage assessments, and advanced archiving and protection strategies Residencies and managed storage services to improve storage operations and reduce operating cost Next Steps: Contact your Account Executive, or you can reach us at StorageServices@mainline.com. For more information on our storage services, go to http://mainline.com/storage-transformation. 10110100 10010001 STORAGE STRATEGY WORKSHOP A facilitated and managed approach to defining infrastructure strategy. INFRASTRUCTURE APPLICATION LANDSCAPING Facilitate infrastructure and application teams working together to build a score card, score application requirements and agree on the future onboarding process. ENTERPRISE STORAGE ASSESSMENT Define current and target data storage and protection environment, identify the gaps, and provide an actionable roadmap of recommendations. The core of any storage assessment. DATA STORAGE AND PROTECTION ARCHITECTURE DESIGN Define and illustrate both your current and future environment, including both logical and physical diagram modeling growth over 12, 24 and 36 months by data center. STORAGE INVESTMENT ANALYSIS Define and enable a loaded unit cost of storage supporting showbacks/chargebacks through the development of TCO, ROI and CBA. SERVICE READINESS ASSESSMENT Use Mainlines scoring tool to establish a service delivery baseline and compare against your industry average. Use to measure improvement. SERVICE CATALOG DESIGN Organize your infrastructure services into a catalog of your choosing based on strategy, data requirements and agreements with application teams by service class, or build a starting point to update as you learn more. INFRASTRUCTURE DATA ANALYSIS Using an agentless, cloud-based Storage Resource Management tool, define valid and invalid data, recommend residency and retention policies, and classify application data/servers into service tiers. PROCESS ENGINEERING Document and detail ITIL-based process definitions within an IT-based process reference model, starting with storage and backup processes and building an operational guide delivering auditable, repeatable one-way-to-implement infrastructure. ARCHIVE AND COMPLIANCE Establish a Data Storage Archive infrastructure based on the application data characteristics to be archived and the regulations that guide our client's industry.