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Andrea Griffith
2619 W Novak Way, Phoenix Arizona, 85041
407-750-0148
andi.griff@gmail.com
OBJECTIVE
SeekingarewardingCustomerService positionwithyourcompanytoresolve,enhanceandtransform
the face of customerinteraction.
SKILLSSUMMARY
 Desire tosucceed and achieve goals
 Multilingual:FluentinEnglish, Portuguese, andSpanish
 Flexible andReliable
 Excellentcustomerservice
 Computerliterate
 CPR certification
WORK EXPERIENCE
AlphaCommercial PropertyManagement,Kissimmee, FL 12/2011 - 8/2016
ClientServices andSales
 Managed cleaningcrewandorderednew inventoryforhomes
 Listedhomesoncompanywebsite
 Inspected homes forproblemareasandkeptalog
Gave propertytoursto prospective owners
Westgate ResortSalesProfessional, Orlando, FL2011 - 2014
Salesof Timesharesface toface
 Soldvacationownership packages.
 Made 2+Hr presentation forsmall andlarge groups
 Gave property toursand informedthe historyof the area resortto prospective owners.
 Closed 1/3 of customers seen.
 Workedwithexistingowners toupgrade theiraccounts.
AtlantaBooks Kissimmee, FL1/2009 - 12/2011
ClientServicesandOnline Marketing
 Posted merchandise onlinetogenerate sales.
 Kepttrack of inventory.
 Helped prepare packagesforshipping.
 Insured paymentswere processed correctly.
 Printed labelsandpulledcorrectinventory.
Utilized websites suchasAmazonand Ebay as a large platformforsales.
Renaissance ResortatWorldGolf Village SaintAugustineFlorida4/2006  1/2009
Front DeskAgent
 Greetedguestsasthey arrivedto resort.
 Handled guestcheck-ins andcheck-outs.
 Answered phones andoperated switchboards.
 Took reservations overthe phone, andanswered guestinquiries.
 Balancedcash deposits atendof shift.
Basic bookkeeping, filing,andotherclerical duties.
EDUCATION:
HighSchool Diploma, 2001
ValenciaCommunityCollege,AA ArtEducation2005
REFERENCES
JulioInacio,OwnerAlphaCommercial. 321-443-9155
Dale Campbell,GeneralManager,Westgate Resorts. 407-508-9228
KeziaPaul,Owner, AtlantaBooks. 678-908-7628

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Andrea resume

  • 1. Andrea Griffith 2619 W Novak Way, Phoenix Arizona, 85041 407-750-0148 andi.griff@gmail.com OBJECTIVE SeekingarewardingCustomerService positionwithyourcompanytoresolve,enhanceandtransform the face of customerinteraction. SKILLSSUMMARY Desire tosucceed and achieve goals Multilingual:FluentinEnglish, Portuguese, andSpanish Flexible andReliable Excellentcustomerservice Computerliterate CPR certification WORK EXPERIENCE AlphaCommercial PropertyManagement,Kissimmee, FL 12/2011 - 8/2016 ClientServices andSales Managed cleaningcrewandorderednew inventoryforhomes Listedhomesoncompanywebsite Inspected homes forproblemareasandkeptalog Gave propertytoursto prospective owners Westgate ResortSalesProfessional, Orlando, FL2011 - 2014 Salesof Timesharesface toface Soldvacationownership packages. Made 2+Hr presentation forsmall andlarge groups
  • 2. Gave property toursand informedthe historyof the area resortto prospective owners. Closed 1/3 of customers seen. Workedwithexistingowners toupgrade theiraccounts. AtlantaBooks Kissimmee, FL1/2009 - 12/2011 ClientServicesandOnline Marketing Posted merchandise onlinetogenerate sales. Kepttrack of inventory. Helped prepare packagesforshipping. Insured paymentswere processed correctly. Printed labelsandpulledcorrectinventory. Utilized websites suchasAmazonand Ebay as a large platformforsales. Renaissance ResortatWorldGolf Village SaintAugustineFlorida4/2006 1/2009 Front DeskAgent Greetedguestsasthey arrivedto resort. Handled guestcheck-ins andcheck-outs. Answered phones andoperated switchboards. Took reservations overthe phone, andanswered guestinquiries. Balancedcash deposits atendof shift. Basic bookkeeping, filing,andotherclerical duties. EDUCATION: HighSchool Diploma, 2001 ValenciaCommunityCollege,AA ArtEducation2005 REFERENCES
  • 3. JulioInacio,OwnerAlphaCommercial. 321-443-9155 Dale Campbell,GeneralManager,Westgate Resorts. 407-508-9228 KeziaPaul,Owner, AtlantaBooks. 678-908-7628