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Antoine Roshell has over 20 years of experience in IT and currently works as a Level 2 Support Analyst for Genuine Parts Company. He provides technical support and troubleshooting for over 6,000 retail locations. Roshell has strong technical skills in networking, hardware, SQL, software and is able to identify issues, determine solutions, and resolve problems. He maintains systems and security, trains new representatives, and has excellent communication and customer service abilities.
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Olaolu Fayese has over 15 years of experience in information technology. He has various technical certifications including CompTIA Security+, Apple Certified Macintosh Technician, Microsoft Certified Professional, and certifications from Dell, Lenovo, and HP. He has held roles as a technical support analyst, network operations center analyst, and depot technical analyst. Fayese has experience installing, troubleshooting, and repairing a wide variety of hardware, software, and network systems.Ayan Updated CV
Ayan Updated CVayan datta
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Ayan Datta is seeking a technical support or ICT support position and has over 5 years of experience in help desk, technical support, desktop support, and IT sales. He has strong technical skills including networking, operating systems, hardware, software troubleshooting, and customer service. His objective is to provide first level technical support and convey technical solutions to customers in a clear manner.Edmond Palmea Jr CV 2016
Edmond Palmea Jr CV 2016Edmond Palmea Jr
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The candidate has over 10 years of experience in technical support roles providing hardware, software, and networking support. He has a range of technical skills including Windows, servers, applications like Office and ticketing systems. He is experienced in troubleshooting, problem solving, and working independently or as part of a team. He has received many achievement awards for performance metrics like customer satisfaction and attendance.Brett Powell
Brett Powellbrett powell
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Brett Powell is a certified network administrator with extensive experience providing IT infrastructure support and troubleshooting hardware and software issues across multiple operating systems. He has worked in various roles for many companies, including as an IT administrator, help desk support, and tier 3 escalation engineer. Powell has skills in Active Directory, Cisco switches, routers, Microsoft Office, and printer and wireless network administration.Michael Hagen Resume 1
Michael Hagen Resume 1Michael Hagen
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Michael Hagen has over 16 years of experience in IT support with expertise in hardware, software, and operating system installation, maintenance, and repair. He has worked in both corporate and medical environments providing technical support. Hagen has strong communication skills and is proficient in troubleshooting, Windows server administration, database maintenance, and programming languages like VBScript. He is Microsoft Certified Professional and has received customer service awards.Maradona_Desir_Resume 2
Maradona_Desir_Resume 2Maradona Desir
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Maradona Desir is seeking an IT support position where they can utilize their experience providing technical support and troubleshooting a variety of hardware, software, and networking issues. They have over 5 years of experience in help desk, IT support, and technical training roles. Maradona has strong technical skills including Windows, Active Directory, networking, and various applications. They are fluent in English and French with customer service and communication skills.donald benson-resume
donald benson-resumeDonald Todd Benson
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Donald Todd Benson has over 15 years of experience in IT, including roles in technical support, systems administration, and project management. He has worked for companies such as Dell, Keller Williams Realty, and Terabyte Technologies, where he supported servers, networks, desktops, and other systems. Benson holds several certifications including MCP, CompTIA A+, Network+, and Server+, and has extensive experience with Windows, Linux, and virtualization technologies. He aims to leverage his technical skills and experience managing IT operations to continue his career in IT support, administration, or project management.Cw moody res072515
Cw moody res072515Charles W Moody Jr.
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The document provides a summary of Charles Moody's career and qualifications. It outlines his 14 years of experience in IT support roles, including help desk support, desktop support, Windows 7 imaging specialist, and IT contractor. It details his technical skills like Windows, Microsoft Office, and networking. It also lists his relevant work history over the past several years in roles supporting various companies in New York City.Terence McLeod (1)
Terence McLeod (1)Terence Mcleod
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Terence McLeod has over 13 years of experience providing IT support for both Windows and Mac OSX environments. He has a degree in Network Administration and Computer Technology and is currently pursuing a BA in Business Information Systems. His resume lists his technical skills and work history supporting various organizations in desktop support, help desk, and systems administration roles.Preston Barski_CNS Resume 2 (1)
Preston Barski_CNS Resume 2 (1)Preston Barski
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Preston Barski is a network security candidate at ITT Tech in Marlton, New Jersey with a 4.0 GPA. He has skills in hardware and software maintenance, troubleshooting, Windows and Linux operating systems, and Active Directory. Currently, he works as an assistant system support technician at ITT Tech, providing user support and troubleshooting network problems. He also works as a driver for Domino's, where he handles customer orders and transactions.Farzan bilimoria resume
Farzan bilimoria resumeFarzan Bilimoria
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Farzan Bilimoria's resume summarizes his professional experience in IT support roles over the past 13 years. He has worked as a Support Analyst for PageUp People since 2011, providing level 1 support to customers. Prior to that, he held roles as an IT Service Desk Analyst for Officeworks, a Customer Service Representative for ANZ Bank, and a Systems Administrator for Networx Australia. He also has experience in business systems analysis, technical support, and hardware assembly from previous positions in New Zealand and Dubai. Farzan aims to continue developing his knowledge and skills through ongoing work in an organization that values its employees.Resume
ResumeFrederick Williams
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Frederick Williams is seeking an information technology position with emphasis on technology integration. He has a strong academic background in IT and internship experience as a help desk analyst. His experience includes positions providing technical support, sales, security, and computer repair. He has skills in troubleshooting, learning new technologies, and working independently and in teams.updatepdf16
updatepdf16Mohamed El Aouad
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Mohamed El Aouad has over 15 years of experience in IT and business analysis roles in the financial services industry, specializing in payment processing solutions and customer support. He holds a Master's degree in Information Systems Engineering and Management and has technical skills including networking, databases, programming, and information security. The document provides details of his professional experience, education, skills, and references.RICHARD RIAGAN D. PAJE-RESUME
RICHARD RIAGAN D. PAJE-RESUMERichard Riagan Paje
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This document contains a resume for Richard Riagan D. Paje. It summarizes his professional experience in IT roles over 10 years, including positions as an IT Officer, Network Administrator, IT Helpdesk Specialist, Membership Systems Associate, IT Technical Support Engineer, and Computer Technician. It also lists his technical expertise in areas like Microsoft operating systems, Avaya phone systems, networking, desktop support, and home/factory automation. His educational background includes a Bachelor of Science in Computer Science and a diploma in Computer Engineering Technology.Danny Resume 05-04-2015
Danny Resume 05-04-2015Danny Catron
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Danny Lee Catron is seeking a career position utilizing his experience in information technology. He has over 20 years of experience in roles such as field service engineer, help desk analyst, and technical support representative. His background includes supporting infrastructure technologies, desktop/server systems, applications, and networking. He also has experience with customer service, troubleshooting, and software/hardware installation.NicholasHoddinott
NicholasHoddinottNicholas Hoddinott
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Nicholas S. Hoddinott is a highly motivated information systems professional seeking an analyst position to utilize expertise in problem-solving and analysis. He has over 20 years of experience in IT consulting, software development, database administration, and technical support. His areas of expertise include strategic thinking, troubleshooting, communication, web design, IT change management, and information technology. He is currently a Retail Wireless Consultant and Retail Sales Manager at US Cellular where he leads staff and provides excellent customer service.Resume in process-5-13-14-GNV
Resume in process-5-13-14-GNVJohn Bennett
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The document is a summary of qualifications for an entry-level help desk or computer support position. It outlines the applicant's technical skills including A+ and Network+ certifications as well as experience with various Windows operating systems. It also details their education and training at New Horizons Computer Learning Centers where they studied for various IT certifications. Prior work experience is provided, including as an internet affiliate marketer where they built and optimized websites, and as a franchise owner for Matco Tools where they managed tools, inventory, and customer accounts.veterans resume rev.
veterans resume rev.Rodney Embry
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This document contains a resume for Rodney Embry. It summarizes his work experience in IT support roles over the past 15 years, including positions at Ford Motor Company, UPS, the U.S. Army, Compucom, Sarcom Inc., Kelly Services, and York Companies. It also lists his education and technical certifications. Embry has extensive experience providing desktop support, troubleshooting hardware and software issues, installing and configuring computer systems, and interacting with customers.res
resCristina C.
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This document summarizes the experience of a professional desktop support specialist with over 10 years of experience providing technical support, including first level user support and problem resolution, upgrading software and hardware, and network administration duties. The specialist's skills include Microsoft Windows, Office, networking, hardware repairs, and troubleshooting. Previous employers include ADP, TD Bank, Annie Mac Mortgage, Freedom Mortgage Corporation, Powers Kirn, Oki Data, Canon, and Heritage Business Systems, where roles included help desk analyst, technician, IT sales coordinator, and IT project coordinator.Antoine Resume Support Analyst 3
- 1. Antoine Roshell 2844 Earle Dr. Grand Prairie TX. 75052 817-845-9777(M); Email: aroshell@yahoo.com Highly motivated, results-oriented, professional with 20 years of experience as an IT professional; A good technical communicator skilled in networking, hardware, SQL, and software with a strong ability to not only identify issues and their cause, but also determine and provide the appropriate issue resolution; an ethical and dependable go-to person, calm in demeanor, with good common sense. PROFESSIONAL EXPERIENCE Genuine Parts Company Level 2 Support analyst | Dallas, TX | May 2002 Present Providing Tier 2 support, to include planning, software and hardware configuration to 6,000 NAPA Auto Parts POS retail locations. Wrote and analyzed trending reports, analyzed data collected from stores, drew extrapolations from findings to/with the commercial team using SQL. Develop training materials and procedures, Write/Test technical solutions (KBA), trained users in the proper use of hardware or software. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistanceand support. Used Service Now for various management tasks: create and apply update sets, configure and run reports, create service requests, incident management, and knowledge management. Maintaining system security and configurations SME and Team Lead, training new representatives to provide support for first call resolution Performed a variety of diagnostics and repairs on personal computers on all levels of software and equipment, using Remote Access software to diagnose and correct most problems Refer major hardware, software problems or defective products to vendors for service. Excellent communication skills with the ability to explain technical information to people at all levels while providing superior customer service Level 1 Support Analyst May 2002 June 2012 Provide First line support for technical and non-technical Incidents. Provide Technical support for POS Auto Parts System (NAPA) Write/Enter technical solutions ( KB articles ) Refer major hardware or software problems or defective products to vendors or technicians for service. Education 2/02 - 4/02 CCI Computer Training Center IT Training, Arlington, TX 8/93 - 7/94 DeVry Institute of Technology Electronics Tech Chicago, IL 8/89 - 5/91 Northern Illinois University Communications, DeKalb, IL Certifications Microsoft Certified Professional (MCP), HDI Certified Support Center Analyst Training and Skills SQL; Solaris platforms, Unix/Linux, VI, Networking, Windows 10/7/XP/2000;VPN, Remote Access; Microsoft Office3, TAMS, Bomgar, Remedy, Service Now, Crystal Reports, Active Directory, VMware, ITIL Foundation