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- 1. ARUN ATTUVEPPIL SUGATHAN Dubai,United Arab Emirates E-mail: arunsugathanan@gmail.com, Phone: +971-526903730 Aspires to pursue senior level assignments in Sales & Marketing/ Business Development/ Channel Management/Team Management/ Customer Relationship Management with a frontline organization preferably in Automobile or Sales Sector. Holds a valid U.A.E Driving License ~ SSSAAALLLEEESSS,,, MMMAAARRRKKKEEETTTIIINNNGGG AAANNNDDD BBBUUUSSSIIINNNEEESSSSSS DDDEEEVVVEEELLLOOOPPPMMMEEENNNTTT PPPRRROOOFFFEEESSSSSSIIIOOONNNAAALLL ~ Results-driven strategic divitional sales and marketing leader with more than six years of experience generating sales and service growth territory expansion.Multi-industry expert proven successful applying growth-oriented best practices to new service marketing programs.Strategic leader with a track record of successfully expanding market share while existing client loyalty.Superior organizer capable of leading multiple departments and third-party resources while ensuring financial objectives are met.Core strenghs include: Strategy Planning Sales & Marketing Business Development Product & Brand Management Technical Service Procurement Planning Revenue Enhancement Team Management Distribution Management General Administration Customer Relationship Management Profit & Loss Responsibility . EXPERIE NC E Dynatrade Automotive Group (Division of Saud Bahwan) Sr. Officer-Sales & Marketing-TOYOTA& LEXUS (All Major Automobile Brands), Sept13-Till Date. Sharjah, U.A.E Job Responsibilities Give directions for preparation of Overall Business Plans and Budgets;review them before presenting for managementapproval. Establish Performance Goals and Standards for all Functions/Units Monitor Business performance periodicallyand direct improvementactions wherever necessary Establish and maintain close relationships with Key Customers and SMEs Decide on Discounts and any other type of Price variations Maintain continuous communication with employees in the Business Unit CloselyCo-Ordinate with Fleet Customers(FleetManagers/TransportIncharges) Verify and Decide on Creditcustomers and fixing the CreditLimit Tracking of LPOs and Pending Payments Closelywork with Accounts and Audit Departmenton Chronic PaymentDefaulters Closelywork with Customer Support,Service Advisors,Floor Supervisors & Service Engineers on Customer Satisfaction & Approvals Enhance Revenue by Prospecting New Customers for AMC and Service Contracts Conductperiodical activities for Brand Building and Customer inflow
- 2. The Highlights: The Largest Multi-Brand Service Centre with 8 Branches all over U.A.E PENINSULAR HONDA ,COCHIN KERALA Service Advisor Honda Division (Dec10 june13) Job Responsibilities Welcome the clients into the service station and inquire about the troubles they are facing with their automobiles (Customer Handling) Examine the vehicle and acquire important details about its performance, mileage, repair work done previously and date of purchase Analyze the extent of damage the vehicle has suffered and the repairs it would require Estimate the total cost of repairs and inform the clients. Maintain a stock of the important repair tools, spare parts and equipments that are required by the service stations frequently Responsible to guide the clients on maintaining their vehicles and ensuring efficient performance of the vehicles Identify the reasons for malfunctioning of the vehicle and assign technician to perform the repair works. Deal with customers for the service of vehicles to ensure that the service activities being carried out according to the manufactures standards and specifications. TRAININ GS ATTE ND ED Honda,H-SMART B(A grade) Honda,HSAS-Technical(A grade). AC AD E MIC QU ALIFIC ATIO N College : Vidya Academy of Scince&Technology,Calicut University, India Program : Bachelor of Technology (b-Tech) Major : Mechanical Engineering (2006-2010) Technical Papers HIGH TECH VEHICLE FOR HANDICAPPED VEHICLE RETARDER Passport Details: Visa Status : Dubai Residence visa Passport No : J5806803 Declaration: I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief. Place: Dubai ARUN A S