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ashraf c.v
- 1. Ashraf Abdel Razak Abdel Salam Address: No.9 Dr. Borgy St., Kafr Abdo, Alexandria, Egypt OBJECTIVE: To obtain a responsible position in a company where my academic background, skills and knowledge allow me the opportunity of growth. PERSONAL DATA: Date of birth: 27/12/1975. Place of birth: Alexandria Egypt. Religion: Muslim. Nationality: Egyptian. Marital status: Married. Military service: Final exemption. Tel: + 20 03 5426551. Mobile: +20 0100 6101036. E-mail: ashraf.abdelrazak.1975@gmail.com Registered at the General Authority for Financial Control No. 27281. EDUCATION: Bachelor of Computer Science & Commercial Science (1997). Grade: Very Good. LANGUAGES:
- 2. Arabic: Mother tongue. English: Written & Spoken & Reading. COMPUTER SKILLS: Basic Pascal Word Excel Internet PERSONAL SKILLS: Strong leader ship & Organizational abilities. Target Oriented. Hard worker and has the ability to work under pressure. Excellent interpersonal communication skills. Excellent presentational and negotiation skills. Effective troubleshooting and problem solving skills. Very strong knowledge of marketing research. Awareness and experience in dealing and communicating with customers and top management. Strategic Management and long term planning. Team builder. Recruit a team. WORK EXPERIENCE: August 2014 Till June 2015 Egyptian Life Takful Gig Group Sales & Quality Manager August 2013 July 2014 Ace Life Insurance Branch Manger October 2012 July 2013 Metlife Alico Agency Manager January 2010 September 2012 Ace Life Insurance Senior Sales Manager
- 3. Closely managing and monitoring the performance and progress in sales targets achievement, the quality of the portfolios and the persistency of policies. Coaching the sales team on technical knowledge, managerial and selling skills. Monitoring client's satisfaction and supporting the sales team in developing sales opportunities. Conducting sales visits for the purpose of developing sales opportunities and to coach the sales team on effective sales and client management. Exploring and developing business opportunities to achieve targets. Ensuring the sales team members has proper licenses. Recruiting the needed calibers to achieve the set targets. Ensuring the motivation of the sales team and effective team building. Ensuring all staff focuses on customer satisfaction and up holding of Ace service standards, policies, procedures and decision making processes. Keeping up to date with market developments developing contacts and disseminating knowledge to sales team. Conducting regular performance appraisal of subordinates and providing them with performance feedback. Ensuring continuous self-development to keep up to date with the knowledge needed for effective performance. Keeping up to date with company's standards, policies, procedures, and authority limits that affect the implementation of responsibilities. Presenting periodical reports and statistics to illustrate the unit s activity and results as needed. Achievements Recruited 6 sales managers agents and support them to achieve .768, 000 LE. Recruited 8 direct agents and support them to achieve 560.000 LE. June 2008 December 2009 Ace Life Insurance Sales Manager Closely managing and monitoring the performance and progress in sales targets achievement, the quality of the portfolios and the persistency of policies. Coaching the sales team on technical knowledge, managerial and selling skills. Monitoring clients satisfaction and supporting the sales team in developing sales opportunities. Conducting sales visits for the purpose of developing sales opportunities and to coach the sales team on effective sales and client management.
- 4. Exploring and developing business opportunities to achieve targets. Ensuring the sales team members has proper licenses. Recruiting the needed calibers to achieve the set targets. Ensuring the motivation of the sales team and effective team building. Ensuring all staff focuses on customer satisfaction and up holding of Ace service standards, policies, procedures and decision making processes. Keeping up to date with market developments developing contacts and disseminating knowledge to sales team. Conducting regular performance appraisal of subordinates and providing them with performance feedback. Ensuring continuous self-development to keep up to date with the knowledge needed for effective performance. Keeping up to date with company's standards, policies, procedures, and authority limits that affect the implementation of responsibilities. Presenting periodical reports and statistics to illustrate the unit s activity and results as needed. Achievements Achieved 180.000 LE (Personal sales). Recruited 22 agents and support them to achieve 1,170,000 LE. June 2006 May 2008 Bio pharma Egypt for Pharmaceuticals Sales Manager Set marketing plans & determine objectives. Broaden customer`s data base. Analyze territories & set a suitable plan. Recruit and train sales team. Make initial visit to potential customers. Offer promotions & close deals. Forecast weekly sales. Maximize sales to achieve branch target. Assign duties and motivate the team. Follow up on the job schedules. Support sales officers in carrying up duties. Handling customers` complain & objections. Present reports to the top management.
- 5. April 2003 - May 2006 Pharco for Pharmaceuticals Senior Sales Set marketing plans & determine objectives. Broaden customer`s data base. Analyze territories & set a suitable plan. Recruit and train sales team. Make initial visit to potential customers. Offer promotions & close deals. Forecast weekly sales. Maximize sales to achieve branch target. Assign duties and motivate the team. Follow up on the job schedules. Support sales officers in carrying up duties. Handling customers` complain & objections. Present reports to the top management. January 1998 - March 2003 Pharco for Pharmaceuticals Sales Representative Broaden customer`s data base. Make visit to customers. Follow up on the regular customers. Responsible for collections. Offer promotions & close deals. Sell by phone. Forecast weekly sales. Maximize sales to achieve branch target. Handling customers` complain & objections. Define & create the customer's needs. . Motivate the customers to take the decision. Finalize deals and secure contracts.
- 6. After sales services. Prepare periodical reports to the Area Manager. TRAININGS: Suggestive selling. Selling planning. Time scheduling. Team building. REFERENCES: Available upon request.
- 7. After sales services. Prepare periodical reports to the Area Manager. TRAININGS: Suggestive selling. Selling planning. Time scheduling. Team building. REFERENCES: Available upon request.