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1
February 7, 2021
 What are the differences in content marketing in a Business-to-
Consumer(B2C) and a Business-to-Business (B2B) environment?
 What are the goals of each?
 Who is my target and are they really that different?
2
B2C Content reinforces:
 Solves specific problem
 Extension of personality
 Lifestyle fit & desires
 Fun with the brand
3
B2B Content reinforces:
 Industry expertise
 Proactive problem solver
 Resource in addition to a
product provider
B2C Content focus:
 Key insight
 Entertain
 Convert consumers to
evangelists
4
B2B Content focus:
 Technical problem solving
 Peripheral questions to
product use
 Ongoing relationship value
B2C Content target:
 One decision maker
 Emotional connection
 Playful
 Limited technical
information
5
B2B Content target:
 Multiple decision makers
 Logical purchase
 Value-added deliverables
 Full technical information in
simplified format
6
Source: https://d3m4g3d7.stackpathcdn.com/wp-content/uploads/2016/02/Content-Marketing-Infographic-Simpliza.png
B2C Content reach:
 Wide audience
 Extend brand reach
 Lifestyle attributes
7
B2B Content reach:
 Deep customer audience
 Repeat purchases
 Innovate on customer needs
rachaelehopkins@gmail.com 773.849.3689 www.rehopkinsconsulting.com
8
Thank you!
Sources:
 B2B Marketing: What you need to do differently. Pixatura Digital, October 13, 2020, www.pixaura.com/b2c-
vs-b2b-marketing/, Accessed on February 4, 2021.
 Barnes, L. B2C vs B2C Marketing: 5 Differences every marketer needs to know. Wordstream, February 26,
2020, www.wordstream.com/blog/ws/2019/05/20/b2b-vs-b2c, Accessed on February 6, 2021.
 Lake, L. Understanding the Differences Between B2B vs. B2B Marketing. The Balance Small Business,
December 26, 2020, www.wordstream.com/blog/ws/2019/05/20/b2b-vs-b2c ,Accessed on February 5, 2021.
 Parera, E. B2B vs. B2B Marketing: 10 big differences and the best actions to implement on Social Media.
Postcron, https://postcron.com/en/blog/b2b-marketing-and-b2c-marketing/ , Accessed on February 4, 2021.
 Simpliza. Preferred marketing strategies by company in 2016 (1). d3m4g3d7.stackpathcdn.com/wp-
content/uploads/2016/02/Content-Marketing-Infographic-Simpliza.png, Accessed on February 6, 2021.
 Siu, E. We break down B2B vs. B2C marketing. Hubspot, September 7, 2015,
https://blog.hubspot.com/marketing/b2b-b2c-content-marketing, Accessed on February 4, 2021.
9
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B2C vs. B2B Content Marketing Differences

  • 2. What are the differences in content marketing in a Business-to- Consumer(B2C) and a Business-to-Business (B2B) environment? What are the goals of each? Who is my target and are they really that different? 2
  • 3. B2C Content reinforces: Solves specific problem Extension of personality Lifestyle fit & desires Fun with the brand 3 B2B Content reinforces: Industry expertise Proactive problem solver Resource in addition to a product provider
  • 4. B2C Content focus: Key insight Entertain Convert consumers to evangelists 4 B2B Content focus: Technical problem solving Peripheral questions to product use Ongoing relationship value
  • 5. B2C Content target: One decision maker Emotional connection Playful Limited technical information 5 B2B Content target: Multiple decision makers Logical purchase Value-added deliverables Full technical information in simplified format
  • 7. B2C Content reach: Wide audience Extend brand reach Lifestyle attributes 7 B2B Content reach: Deep customer audience Repeat purchases Innovate on customer needs
  • 9. Sources: B2B Marketing: What you need to do differently. Pixatura Digital, October 13, 2020, www.pixaura.com/b2c- vs-b2b-marketing/, Accessed on February 4, 2021. Barnes, L. B2C vs B2C Marketing: 5 Differences every marketer needs to know. Wordstream, February 26, 2020, www.wordstream.com/blog/ws/2019/05/20/b2b-vs-b2c, Accessed on February 6, 2021. Lake, L. Understanding the Differences Between B2B vs. B2B Marketing. The Balance Small Business, December 26, 2020, www.wordstream.com/blog/ws/2019/05/20/b2b-vs-b2c ,Accessed on February 5, 2021. Parera, E. B2B vs. B2B Marketing: 10 big differences and the best actions to implement on Social Media. Postcron, https://postcron.com/en/blog/b2b-marketing-and-b2c-marketing/ , Accessed on February 4, 2021. Simpliza. Preferred marketing strategies by company in 2016 (1). d3m4g3d7.stackpathcdn.com/wp- content/uploads/2016/02/Content-Marketing-Infographic-Simpliza.png, Accessed on February 6, 2021. Siu, E. We break down B2B vs. B2C marketing. Hubspot, September 7, 2015, https://blog.hubspot.com/marketing/b2b-b2c-content-marketing, Accessed on February 4, 2021. 9