Brown.p.4
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Perry Jonathan Brown has over 20 years of experience in business development, nonprofit management, and sales. He has a proven track record of growing organizations from $250K annual budgets to multimillion dollar operations. His areas of expertise include strategic planning, marketing, relationship building, and personnel training.
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Brown.p.4
- 1. PERRY JONATHAN BROWN 20505 East Country Club Drive, #234 Aventura, FL 33180 - 305-902-8935 perry68414@gmail.com CAREER PROFILE Dynamic business developer with a proven ability to grow organizations from a $250K annual operating budget to a multimillion dollar operation. Brings 20+ years of experience in nonprofit and small business sectors. Consistently beats business growth goals by 100% over projections through individualized consultative sales and client education. Manages client relationships and community relations, coordinates events, develops multi-channel marketing campaigns, and mentors and motivates powerhouse sales teams. AREAS OF STRENGTH AND EXPERTISE Business Development Executive Leadership Strategic Planning Business to Business (B2B) Sales Market & Competitor Analysis Multi-channel Marketing Personnel Training Brand Expansion Relationship Building PROFESSIONAL EXPERIENCE CitiMED Group, North Miami Beach, FL 2013 to 2015 Manager: Business Development Manage and motivate the Business Development Team for an organization specializing in legal and medical diagnostics. Cultivate key agency relationships, and grow business through refining company vision and strategy. Develop, review, and report on growth strategies. Key Accomplishments: Client Relationship Management: Grow customer base by 500+ new clients from the legal field through event sponsorship and proactive, face-to-face and cold calling techniques. Deliver presentations and facilities tours to potential clients, provide client education regarding value-added benefits, and secure long-term client retention via effective follow-up and client staff education. Consistently yielded 200% of weekly goals. Executive Leadership: Collaborate with executive leadership team to implement strategic and operational plans. Communicate objectives and strategies to the Business Development Team, and ensure successful execution. Business to Business (B2B) Marketing: Employ effective consultative sales techniques to market CitiMED services to personal injury legal practices. Go beyond marketing materials to in-depth client education regarding final reports demonstrating increased positive outcomes for attorneys clientele. Market Analysis: Conduct competitor and market analysis and spearhead efforts in sourcing, managing, and securing new clients, including multiple law firms previously indifferent to CitiMED marketing efforts. Advertising & Promotions: Personally advertise and promote CitiMED through its 100% relationship-based marketing campaigns. Establish new relationships through outstanding communication skills, print and video materials, and follow-up, all delivered via human-to-human contact with no TV or radio spots. Multi-channel Marketing: Develop email marketing plan yielding 80% response rate. Create all web, email, and public relations content targeting existing and potential clients in the legal field. Collaborate with marketing department to develop successful print and multi-media materials. Budget Management: Develop, present, and manage departmental budget of up to $2500.00 monthly. Personnel Training: Train and mentor new members of the Business Development Team on daily routes and face-to-face marketing, cold calling techniques, Salesforce database, and reporting. Communication Skills: Communicate with all levels of customers, suppliers, partners, regulatory entities, and personnel at all levels of the organization, maintaining organizational culture, values, and reputation. Matrix Mechanical Corp., Long Island City, NY 2012 to 2013 Sales & Customer Service Representative Coordinate sales, service, and repairs of HVAC systems across New York City and surrounding boroughs. Key Accomplishments: Sales: Achieve average daily sales of $13,500. Schedule Management: Manage and track service call scheduling, maintaining hourly notes for billing. Issues Resolution: Support onsite service staff through issues resolution. Progress Reporting: Report weekly on job progress and service repairs.
- 2. PERRY JONATHAN BROWN Resume, Page 2 Collaboration: Collaborate with Purchase Order and Accounting departments to ensure proper order closure. Customer Relations: Provide superior customer service while responding to service calls and arranging appointments. PROFESSIONAL EXPERIENCE CONTINUED Quality Services for the Autism Community (QSAC), Inc., New York, NY 2011 to 2012 Community Relations Officer Direct community relations activities and provide administrative support to the Director of Development and the Deputy Executive Director. Serve as the primary point of contact for community members, government agencies, and private entities seeking to information about QSACs role resource. Key Accomplishments: Business Development: Grow a nonprofit organization that began as an after-school and respite program with a $250,000 budget into a multimillion dollar organization including 2000 employees and 150 volunteers serving 1,200+ families affected by autism. Enable 365-day-a-year availability through schools, residences, parent training, respite programs, recreational activities, adult programs, and residences over the course of my combined tenure (1994-2005, 2011-2012). Grant Funding: Research, write, and secure grants valued at up to $2.5M. Strategic Partnerships: Establish and cultivate partnerships with private and business donors, and managed phone, email, and direct mail fundraising campaigns. Media Relations: Foster new and existing relationships with local media agents to secure in-kind donations of media spots valued at up to $25,000 weekly. Develop weekly press releases and Public Service Announcements showcasing parent training programs. Events Planning: Coordinate fundraising events and managed legislative meetings with City and State officials. Represent QSAC at Community Group events, City Council meetings, and State Capital lobbying events. Secure legislative funding of up to $300,000 for equipment and playground construction. Branding & Marketing Materials: Design and create promotional materials to expand brand awareness and autism awareness, resulting in expansion of services from Queens into every borough of New York City. Donations Acquisition: Secure in-kind donations including items such as computers as well as financial donations, resulting in sufficient funds to expand and enhance the Day School program. Secure capital grants to purchase buses and build playground for multiple facilities. City-wide Liquidators, Jamaica, NY 2005 to 2011 Owner/Operator Co-launch and grow a family business providing liquidation services for merchandise including housewares, electronics, and other big box products. Maintain warehouses and manage merchandise delivery. Key Accomplishments: Vendor Negotiations: Negotiate purchase agreements and cultivate relationships with vendors and buyers. Leadership: Manage a staff of 4 employees responsible for inventory control, sales, and deliveries. Accounting: Administer weekly payroll, and draft purchase orders and sales contracts. Quality Services for the Autism Community (QSAC), Inc., New York, NY 1994 to 2005 Director: Community Relations, 1999-2005 Special Events & Project Coordinator, 1998-1999 Executive Assistant, 1994-1998 Direct Care Worker, 1990-1994 EDUCATION AND TRAINING Bachelor of Arts, Majors: Psychology & Sociology, Minor: Comparative Literature Queens College, City University of New York, Queens, NY, 1994 Candidate: Project Management Professional (PMP) Certification