BT smartnumbers helps you deliver mobile innovation and reduce costs
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The client wants to reduce the cost of the mobile estate and deliver improvements to business processes. This is what we came up with.
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BT smartnumbers helps you deliver mobile innovation and reduce costs
- 1. The best mobile experience for business.
- 2. Introductions A business mobile identity on a virtual SIM card that enables financial enterprises to exceed business objectives around cost control, compliance, collaboration and the customer experience.
- 3. Mobile Networks BT Vodafone EE O2 Three All MVNOs Operating Systems iOS Android Applications EMM MDM CRM IP clients Mobile ownership Corporate Personal Loan units Integrations and compatibilities.
- 4. Significantly reduce mobile spend.
- 5. Phase out corporate devices and instead enable the business mobile number on personal devices. CAPex reduction Up to 贈500,000.00 Leverage consumer unlimited tariffs eliminate domestic business call charges Reduce mobile roaming call spend by up to 90% pay <10p / min when in US, India, China User rental from 贈8.25 per month Compliant mobile voice recording only 贈10 per user per month. Unlimited global usage.
- 6. Mobile TCO Corporate devices or BYOD? *Estimated pricing for illustrative purposes. *Graph assumes 100% BYOD uptake. *We recommend data roamers retain a corporate device + SIM
- 8. Enhance the MobileIron strategy Why pay for corporate devices, when business mobile numbers can be securely enabled on personal smartphones as a separate identity?
- 9. Improve the resilience of the mobile estate Hosted mobile service Incoming call to mobile Eliminate poor mobile reception issues by routing calls to landlines or IP clients for free
- 10. Optimise investments in fixed line recording Capture all mobile communications with no latency during the call. Securely hand off mobile voice and SMS communications to the fixed line recorder using forced TLS. Enable the same archiving, search and analytics capabilities to mobile communications.
- 11. Enhance the CRM strategy. Every call, SMS and voicemail automatically appears in the relevant CRM account. No manual input required. Teams collaborate better. Sales managers manage better. Disputes get resolved quicker. New recruits learn faster.
- 12. One business inbox for everything. Receive incoming SMS, voicemails and personal mobile recordings in the corporate user email inbox. Improve team collaboration and client responsiveness by picking up other colleagues enquiries when they are unavailable, sick or on annual leave. Optimise the user experience and maximise investments in email, UC and collaboration tools.
- 13. Optimise call flows. Improve client experience. Create teams of mobile workers and assign team numbers. Check availability of colleagues in real time. Route incoming calls to mobile teams like a hunt group on a phone system. Employees can log in and out as per company policy or rota.
- 15. Allocate mobile numbers to new starters in seconds. Revoke user access in seconds. Invoke disaster recovery plans via an online portal. Eliminate mobile calls expense claims processes for BYOD users. Manage call handling policies from any secure web browser. Instantly enable compliant mobile voice recording on existing users. Reducing the corporate mobile footprint results in fewer queries into the helpdesk. Benefits unique to BT smartnumbers.
- 16. A more efficient and cost effective support model Operational costs with smartnumbers/BYOD Without smartnumbers/corporate Expenses administrator to process employee work call costs 贈0 贈25,000 IT administrator to process faulty corporate devices, SIM swaps, tariff changes 贈0 贈20,000 Facilities helpdesk to support on/off boarding, DR planning 贈0 贈10,000
- 18. One size does not fit all. Mobility model Who is liable for payment? How is device used Is smartnumbers compatible What needs to be done during implementation? Must I keep my existing corporate airtime contract? Typical user profile for this model? COPE Business Business & Personal use Yes 1)Move business numbers to smartnumbers Maybe, depends who will be paying for the SIM Executives 1)Get new number on the business SIM (for call delivery purposes) COBO/CYOD Business Business use only Yes 1)Move business numbers to smartnumbers Yes People who consume lots of data outside of the office/home 1)Get new number on the business SIM (for call delivery purposes) BYOD Flexi Personal & business use Yes 1)Move business numbers to smartnumbers No People impacted by FCA, Dodd-Frank, MiFIDII, Desk based employees, remote workers and CRM users 1)Cancel corporate mobile contract
- 19. Thank you for your interest email alex on a.kesaris@btsmartnumbers.com and request your free license that comes with its own mobile number to try out for yourself!