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Christopher Palmer - Manager 2015
- 1. Christopher Palmer 18 St. Helens Close, Adel, Leeds, LS16 8LS Tel: 0113 8085333 Mobile: 07917 565 951 Email: flyboy180@hotmail.co.uk PERSONAL PROFILE As an accomplished manager, I will work to exacting standards ahead of prescribed deadlines with skills in planning, problem solving, man-management, communication and computing. A confident, experienced, skilled and knowledgeable Senior Manager with a proven successful leadership record and ability to deliver major business initiatives and programmes to time, cost and quality targets. A problem solver & decision maker with ability to communicate clearly. Other key attributes include problem solving, building of effective strategic relationships, influencing and working with internal (up to Board level) and external customers, suppliers and service providers. Business strategy definition and implementation through change management programmes. Experienced in civil and VIP aircraft such as Airbus (A320, A330, A340, A380), Boeing (B737, B747, B757, B767, B787) and a variety of business Jets such as Gulfstream, Hawker Series, Bombardier, Learjet, and more including rotary aircraft such Chinook, Lynx, Jet Ranger, AgustaWestland and Sikorsky helicopters TRAINING ï‚· Maintenance Human Factors Continuation Training ï‚· Fuel Tank Safety Phase 1&2 ï‚· Aeroplane Electrical Wiring Interconnection System ï‚· Health & Safety practices ï‚· EASA Parts 145, 21 and Company Procedures ï‚· Practical Application of EASA Part 145 ï‚· JAR 145 Refresher training ï‚· Aeronautical Engineering, East London ï‚· NEBS Management Introduction ACHIEVEMENTS ï‚· Set up a new interiors production division implementing new working practices, procedures and systems. ï‚· Interiors/ Composites Production Manager, specifically head hunted to create a new Interiors Production department that reported to the Operations Director on all production and inspections matters. ï‚· An approved signatory. Initially as a Chief Interior / Composite Project Engineer. ï‚· Ultimately responsible for the production of Galleys, wardrobe storages (British Airways & Airbus), side wall and ceiling panels (SAAB), overhead storages (Airbus), electrical equipment racks (Gulfstream), bar seating and lounge units (Virgin) and dog boxes (British Airways). ï‚· Programme Manager of a full VIP interior replacement on Boeing series aircraft, a refurbishment on a MD11 and created detailed planning for the delivery of a full VIP interior replacement on a CRJ-700. ï‚· Responsible for the control and manufacturing of a full interior including Galleys, Lavs, Furniture/ Monuments, from design conception to completion for an HS125-800 series aircraft. ï‚· Additional ownership of trouble-shooting other departments, realigning any failing processes to adhere to company procedures, ensuring maximum efficiency. ï‚· Arranging the procurement and setting up of a fully functioning workshop including the provision of tooling, machinery, stock materials and consumables.
- 2. Christopher Palmer 18 St. Helens Close, Adel, Leeds, LS16 8LS Tel: 0113 8085333 Mobile: 07917 565 951 Email: flyboy180@hotmail.co.uk  Setting up a new military kit store and supply system, developing the specific processes and procedures required that included progress chasing and liaison with outside agencies.  Coordinated the delivery, issue and control of modification kits to meet extremely critical programme delivery dates and was involved in the procurement and manufacturing of some key components. MANAGEMENT/ PROJECT/ PRODUCTION WORK HISTORY AIM AVIATION (FORMERLY HUNTING) & MANN AVIATION PRODUCTION MANAGER/ PROJECT MANAGER 1997 – 2011  Managed departments of up to 100 staff, delivering major business critical aircraft galley and cabin product related projects and programmes.  Operationally responsible for ensuring that appropriate standards were set and maintained in respect to all aircraft interior production. Development and implementation via a cross functional matrix management approach of all production related galley & cabin strategies.  Project budgets ranged in value up to $15M. Supplier, MRO and third party services provider selection and contractual negotiation and agreement.  Production and continuous on-time delivery of a number of award winning interior products including, IFE & Connectivity systems, galley’s, cabin furniture + monuments, cabin mood lighting, Business class, premium and economy seats and business class monuments i.e. on board bar complex.  Development and empowerment of Production Supervisors Team Leaders and Operators via appraisals and appropriate training.  Providing leadership, motivation and strategic direction to a multifaceted team.  Contribute & implement to the rolling 3-year strategic plan for Operations.  Detail guidance of manufacturing techniques associated with the production of honeycomb panels.  Sound working knowledge of engineering aviation regulations (Part M, G, J, 21, 145, 147)  Introduction of New Product and Work Instructions  Documentation for Methods of Manufacture, and Manufacture of FAIR components.  Developing Training, scheduling and composite laminate production.  Daily Management of Production team, monitoring and reporting team performance, distributing work preparation and shift planning.  Design new Composite Lay-up Facility.  Design and implement Flow line Production Programmes  Introduction of Composite Manufacture Techniques.  Production of Statements of works.  Supervision of component layup and subsequent quality inspections.  Scheduler of the work load for associated production staff.  Implement Kaisen production ethos  Produce and implement Autoclave Operator training manuals  Responsible to manage the transnational operations, by defining, anticipating, and steering the operational activities on electrical, mechanical and structural standard parts.  Ensuring implementation of associated electrical, mechanical, structural and system modifications.  Trouble shooting day to day issues, providing operational and engineering guidance with respect to technical and process procedures
- 3. Christopher Palmer 18 St. Helens Close, Adel, Leeds, LS16 8LS Tel: 0113 8085333 Mobile: 07917 565 951 Email: flyboy180@hotmail.co.uk  Experience of using Lean tools and techniques, including 5S, OEE, Standardised Working, TPM, BPI (Business Process Improvement), DLF, Error proofing, Continuous Flow, Set-Up Reduction, 8D, DMAIC, FMEA and more.  Responsible for Quality (RFT, Operator RFT, MRB, Identifying Root Cause and Corrective Action), Cost (Overtime, Rework, Indirect Bookings, Sales Margins) and Delivery (OTDTR- On Time Delivery to Request), whilst maintaining and reporting meaningful metrics to the business.  Manage the manufacturing team including managing, mentoring and developing staff.  Meet Performance Review objectives.  Deliver Operations projects on-time, in-budget and to-specification.  Create & deliver Manufacturing plan to Budget.  Directly responsible for the supervision of Managers and Engineers in the Organization.  Ensuring that non OEM modifications are traced to engineering documents issued under the EASA Part 21 Sub Part J and G Organization Approval. FULL WORK HISTORY MANAGEMENT CAREER Mann Aviation, Woking, Surrey 2001 – 2011 AIM Aviation (formerly Hunting) 1997 – 2001 INTERIORS PRODUCTION, INSPECTION AND AIRCRAFT INTERIOR FITTING CAREER Airbus (Toulouse) Dec 2014 – Feb 2015 Cabin Mech, A380, A350 Zodiac Seats UK, Finals July 2012 – March 2013 Aircraft seat fitting. Triumph Composites Division March 2013 – Nov 2014 Quality Inspector for Boeing, Airbus, Rolls Royce Lufthansa Malta January 2012 – July 2012 Fitter Aircraft Interiors for Airbus 340-600 Beagle Aerospace, Christchurch, Dorset 2011 – 2012 Production Engineer, Rolls Royce, Military Aircraft. Calibration & Quality Dept. Employed as an Aircraft Fitter, Inspector & Trimmer 1975 – 1997  Benson & Lund - Aircraft Seats  FLS Aerospace – Interiors, 747s & DC10s Continental Airways  McQuillan Engineering – Galleys & Wardrobes  Banhamhart Ltd. – Galleys & Wardrobes  Aviation Furnishings International – Interiors, Galleys & Wardrobes  L.A. Rumbolds –Aircraft Seats  Metair – Interiors, Saab 340s, Sikorsky 61s, Lynx & Chinooks  ATELS - Airframe  HE Ltd. - Planning  Marshalls – Interiors, L10-11 Tri Stars, Hercs, BAE 1-11S  Jet Aviation – Interiors VIP  KLM – Interiors VIP  Flightform – Galleys, Wardrobes, Tedlar covering  McAlpine – Airframe  Saab (Sweden) – Airframe sheet metal