Community keynote
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1) Building a tech community takes commitment of time, effort and resources over many years as it facilitates the exchange of value between stakeholders like hackers, businesses and customers. 2) Communities are built by starting small by solving problems for stakeholders, dedicating time to regular meetups and lists, and identifying and promoting contributors to develop trust and reputation. 3) As a community grows, it identifies stakeholders and how they benefit, markets to help them participate, and encourages face-to-face interaction to further develop trust between members.
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Community keynote
- 2. ME C42 Engineering & TrustedRishta.com @ponnappa github.com/kaiwren
- 3. ME Founding moderator: BRUG ! Founding organizer: RubyConf India ! Founding member: Devcamp India ! Member: Barcamp Bangalore, BangPypers, etc. ! ! !
- 5. WHY TALK COMMUNITY? Good tech communities create immense value.
- 6. Community is a decisive factor in the success of a technology. ! (or philosophy)
- 7. An excellent example is the global Ruby community.
- 8. This doesnt happen automatically. This conference is an example.
- 9. Creating a valuable community takes commitment.
- 10. Creating a valuable community takes resources.
- 11. Most importantly, it takes time. Years.
- 12. UNDERSTANDING Understanding how valuable tech communities were built help us replicate those successes.
- 13. CAVEAT: IMHO
- 14. CREATING VALUE
- 15. CREATING VALUE Why, how and for whom?
- 16. WHY
- 18. Somewhere, a hacker creates something valuable.
- 19. Somewhere, another hacker has the same problem. Even if its boredom.
- 20. Somewhere, a customer is willing to pay for something valuable.
- 21. This, and everyone in-between, is the community.
- 27. Hackers Hackers Customers Businesses Fun, Learning, Contracts, Employment.
- 28. Hackers Businesses Customers Businesses Recruiting, Tools, Products, Partnerships, Revenue.
- 30. EXCHANGING VALUE A valuable community facilitates bartering value.
- 32. BARTERING Bartering depends on trust. Trust depends on reputation.
- 33. REPUTATION A valuable community facilitates tracking reputation of its members.
- 35. PERSONAL REPUTATION What opinion do we have of each-other?
- 36. These two contribute to the reputation of the community as a whole, attempting to answer the question: ! What is this community good at?
- 37. FOR EXAMPLE Math Web apps Scienti鍖c computing
- 39. GETTING STARTED
- 40. STEP #1 Solve a stakeholders problem.
- 41. For a new community, its easy: Focus on education.
- 42. STEP #2 Dedicate time. Be systematic.
- 43. Regular meetups. Active lists. ! Keeping to a regular schedule is critical.
- 44. STEP #3 Identify and promote contributors.
- 45. Remember, its about reputation and value. Hackers that educate. OSS contributors. Businesses that contribute money or meet up space. Customers that swear by your technology.
- 46. TAKING OFF
- 47. STEP #4 Identify the value chain. Who are the stakeholders? How do they bene鍖t?
- 48. STEP #5 Marketing. Stakeholders dont always realise how much they can bene鍖t from actively participating. ! Help them understand. Bring them into the fold.
- 49. STEP #6 Facilitate bartering value. Help members of the ecosystem work together. Reputation and transitive trust is critical.
- 50. STEP #7 Encourage face-to-face interaction. The internet is nice, but meeting people is great for trust.
- 51. STEP #8 BE WILLING TO PASS ON THE BATON
- 52. A NOTE ON PATIENCE
- 53. Communities are never perfect.
- 56. Systems in equilibrium change slowly.
- 57. Therefore, communities change slowly.
- 58. Most successful communities take years to build.
- 59. A NOTE ON CULTURE
- 60. The most visible examples are the ones that are followed.
- 61. Rude people beget rude communities.
- 62. Elitists beget elitist communities.
- 63. Nice people beget nice communities.
- 64. Personal favourite: MINSWAN Matz is nice, so we are nice.
- 65. Nice people make the best value transfer facilitators, IMO.
- 66. The larger the community, the more entrenched the culture.
- 67. There is no superuser. Be 鍖exible. Avoid ego-trips. xkcd.com/149
- 68. Set the right example, early.
- 69. A NOTE ON MARKETING
- 70. Build it and they will come is a fallacy.
- 71. Constantly strive to understand stakeholder problems. Maybe they dont have learning resources. Maybe they cant hire. Maybe they cant 鍖nd customers.
- 72. Express how these problems can be solved. Clearly. Concisely. Rails scaffolding demo from 2005.
- 73. IN CONCLUSION
- 74. Communities exist for and because of stakeholders.
- 75. Businesses and customers are a part of the community too.
- 76. Communities facilitate the barter of value among stakeholders.
- 77. Effective facilitation depends on creating trust.
- 78. Trust depends on reputation.
- 79. Building a reputation takes time. ! (and marketing)