![7. Strictly adheres to the hotel's Policy on Confidentiality and Ethics.
8. Training staff to ensure that the organization’s high standards are maintained.
9. Monitors and controls the condition all hotel housing furniture, fixtures and
equipments.
10. To carry out any additional tasks and projects as requested by the Employee
Accommodation Manager/Human Resources Manager.
Prime Responsibility
1. Conducts daily checks to ensure safety and cleanliness of the property.
2. Conduct monthly inspection of each apartment to ensure that staff keep the
premises in clean and hygienic condition and provide a monthly report to the
management.
3. Conduct monthly inspections of all common areas [Game Rooms, Recreation
rooms] and ensure that the highest standard of comfort, hygiene and facilities are
being maintained and also ensure that the fire hazard, fire extinguishers are in
working order.
4. Preparing the welcome kits, as part of the on-boarding process, for new
colleagues upon arrival and personally welcomes them as much as possible.
5. Manage the allocation of space based on availability, coordinate staff requests
for room changes and continuously ensure that all rooms and bed spaces allocated
meet the hotel standards.
6. To provide guidance and information to hotel colleagues to ensure all persons
abide by the accommodation rules and regulations.
7. Keeps updated with the latest industry trends as well as UAE and Abu Dhabi
Housing Regulations and new products in the market.
8. Coordinate with engineering appliance if any repair is required.
9. Maintain and update record of all staff and inventory in each apartment /
building / location and ensure availability of inventory / stock as per records, at all
times.
10. Upon staff check-out from the Housing, completes clearance as per the
Clearance Form and reports to Human Resources office for any further follow up.
11. Demonstrates the 12-Service Excellence Basics.
12. Ensure that all other administrative work like printing and distribution of
notices, scheduling of pest control etc are conducted in a timely and orderly
manner.
January 2008 – November 2010
Housekeeping Supervisor
Intercontinental Al Ain Resort
Al Ain , UAE
Prime Responsibility
1. Responsible for clear and effective communication between housekeeping and
other departments.
2. Order supplies as assigned by the Housekeeping Manager.
Prepared by: Razib Ul Karim 2](https://image.slidesharecdn.com/8beba6c2-81d3-46e5-bb64-faa4183a1e56-151203173122-lva1-app6892/85/CV-2-320.jpg)
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CV
- 1. RESUME Of Rajib Ul Karim Danat Al Ain Resort, Al Ain UAE rajibul84@yahoo.com +971 50 975 4369 (mobile) Employee Housing Supervisor 35(Thirty five) years old professionally qualified Hotelier, Housekeeping expert with more than 8 (8) years of experiences in five stars hotel in UAE. As Housing Supervisor at Danat Al Ain Resort, Al Ain .UAE. Now are applying for a suitable position in your organization that offers opportunity for progression. Professional Experience January 2011 - Up to Present Housing Supervisor Danat Al Ain Resort Al Ain , UAE Job Summary 1. Ensuring that accommodation is clean well maintained and attractively presented. 2. Controlling a budget, managing stock levels and ordering supplies. 3. Liaising with reception services to coordinate the allocation of accommodation. 4. Attends departmental meetings and daily briefings as required. 5. Planning staff rotation and covering duty roster slots. 6. Inspecting the accommodation to ensure that hygiene and health and safety regulations are met. Prepared by: Razib Ul Karim 1
- 2. 7. Strictly adheres to the hotel's Policy on Confidentiality and Ethics. 8. Training staff to ensure that the organization’s high standards are maintained. 9. Monitors and controls the condition all hotel housing furniture, fixtures and equipments. 10. To carry out any additional tasks and projects as requested by the Employee Accommodation Manager/Human Resources Manager. Prime Responsibility 1. Conducts daily checks to ensure safety and cleanliness of the property. 2. Conduct monthly inspection of each apartment to ensure that staff keep the premises in clean and hygienic condition and provide a monthly report to the management. 3. Conduct monthly inspections of all common areas [Game Rooms, Recreation rooms] and ensure that the highest standard of comfort, hygiene and facilities are being maintained and also ensure that the fire hazard, fire extinguishers are in working order. 4. Preparing the welcome kits, as part of the on-boarding process, for new colleagues upon arrival and personally welcomes them as much as possible. 5. Manage the allocation of space based on availability, coordinate staff requests for room changes and continuously ensure that all rooms and bed spaces allocated meet the hotel standards. 6. To provide guidance and information to hotel colleagues to ensure all persons abide by the accommodation rules and regulations. 7. Keeps updated with the latest industry trends as well as UAE and Abu Dhabi Housing Regulations and new products in the market. 8. Coordinate with engineering appliance if any repair is required. 9. Maintain and update record of all staff and inventory in each apartment / building / location and ensure availability of inventory / stock as per records, at all times. 10. Upon staff check-out from the Housing, completes clearance as per the Clearance Form and reports to Human Resources office for any further follow up. 11. Demonstrates the 12-Service Excellence Basics. 12. Ensure that all other administrative work like printing and distribution of notices, scheduling of pest control etc are conducted in a timely and orderly manner. January 2008 – November 2010 Housekeeping Supervisor Intercontinental Al Ain Resort Al Ain , UAE Prime Responsibility 1. Responsible for clear and effective communication between housekeeping and other departments. 2. Order supplies as assigned by the Housekeeping Manager. Prepared by: Razib Ul Karim 2
- 3. 3. Report all work orders to engineering / maintenance any and all problems needing repairs. 4. Focus on special emphasis on priority and VIP guests. 5. Create a courteous friendly, professional, work environment through open line of communication. 6. Ensure compliance with safety and sanitation standard. Inspect and maintain hotel rooms daily. 7. Maintain a regular deep cleaning program, a monthly planner consisting of a project a day, floor/carpet care, flipping of mattresses (keeping records/check list). 8. Approach all encounters with guest and employees in a friendly, service oriented manner. 9. Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel. 10. Maintain high standards of personal appearance and grooming, which including wearing a proper uniforms and name tag when working. 11. Maintain an overall clean and safe hotel for our guests as well as our employee, establishing and maintaining quality control. 12. Supervise, train, support, and monitor room attendants, turndown attendants, and housemen. June 2005 – November 2008 Housekeeping Attendant TAWAM Hospital Abu Dhabi (Sub-contract by Abu Dhabi National Hotels) UAE Prime Responsibility 1. To clean rooms quickly, neatly, and efficiently. 2. To ensure that guest room corridors are clean. 3. To maintain neat and clean cart, equipment, storage rooms, and supplies. 4. To maintain a friendly and approachable attitude towards patient and staff. 5. To maintain a clean and professional appearance. 6. To respect all equipment and property and use with care to avoid unnecessary damage. 7. Label and submit all lost and found items to the housekeeping supervisor immediately. 8. Complete all other duties as assigned. 9. Document any deficiencies, including mechanical and electrical problems from the patient’s rooms and report to the housekeeping supervisor Job Training Experience 1. Hotel orientation (upgrade customer services) 2. Fire warden (Fire & safety) 3. Infection control (Stop cross contamination) Prepared by: Razib Ul Karim 3
- 4. 4. Chemical dilution & 3step management (Take responsibility at emergency situation) 5. Train The Trainer (Upgrading to staff job skills) 6. Khidma Mumtaza (Excellence basic service training) 7. Time management 8. Conflict management Qualification and certificates 1. Higher secondary school certificate : Syed Abul Hossain College (March 1999 - May 2002) 2. Secondary school certificate : Burirhat High School (January 1994 -March 1999) Skills Hotel system/Computer administration : MS Office, MS Excel, power point, Out look, Opera, F.B.M. Hot Sos Other Information Full Name : Rajib Ul Karim Date of birth : Bangladesh, 27 January 1980 Marital Status : Married Passport number : AF 6238455 Visa Type : Employment Occupation : Hotelier Religion : Muslim( sunni) Height : 170 cm Weight : 76 kg Hobby : Reading , music (easy listening) Sport (swim & table tennis) Health : Excellent Languages Proficiency : Bangla (mother tongue level), English (excellent) Arabic (good), Urdu (excellent) I certify that to the best of my knowledge and belief, these data correctly describe my qualification, my experience and me. Yours Faithfully, Rajib Ul Karim Prepared by: Razib Ul Karim 4