This document provides a summary of Hisayoshi Kasahara's contact information, achievements, professional experiences, education, training, qualifications, and language skills. Key points include that he has over 30 years of experience managing organizations of 40-60 employees and delivering various telecommunications projects in Japan. His roles include delivery manager, general manager, director, executive director, and regional manager. He has a bachelor's degree in electronics and has received training in sales, negotiation, project leadership, and management.
Amol Bhate has over 15 years of experience in technology roles, including 9 years in banking domain technology. He has experience managing projects from initiation through implementation, ensuring on-time and on-budget delivery. He is experienced in both front-end and back-end development for treasury products. Currently he works as an Associate at The Royal Bank of Scotland, where he manages technology projects, applications support, audits, and business continuity. He has experience working with teams in India, Europe, and globally.
Sabyasachi Chanda has over 15 years of experience in business development, sales, and customer relationship management roles in the electronics and defense industries. He is currently working as a Business Development Manager at Samtel Avionics, where he is responsible for strategic accounts across India. Previously he held roles such as Branch Manager, Sales Engineer, and Consultant where he generated business, managed customer relationships, and developed marketing strategies. He has expertise in semiconductor, embedded systems, and hardware and software design products and services.
I am: ¡ a builder and a communicator. I have a strong sense of business priorities and client needs. I'm technically innovative and learn quickly. I'm creative - when a solution doesn't exist, I can find one. I may
dream a little, but I can articulate a realistic vision and set ambitious goals. I enjoy asking questions, keeping a broad perspective, and focusing to deliver results. I can sell new ideas, motivate people, control large budgets, and meet project deadlines. I'm persistent, patient, optimistic, open, and persuasive. I value a business culture where personal integrity, respect, and open communications are fundamental values.
Anthony Campbell has over 30 years of experience in IT support roles, including desktop support, hardware repair, deployment projects, and helpdesk roles. He has worked with many large companies in London and the southeast, supporting Windows, Exchange, and other software. In addition to his IT work, he also runs his own video production company.
Mario Leung has over 20 years of experience in telecommunications. He currently works as a senior solution consultant for Whart T & T, where he provides technical presales support and designs solutions to meet customer requirements. Previously, he worked for PCCW and Hitachi Asia, taking on roles such as senior presales manager and solution consultant. He has extensive expertise in IP telephony, voice and data networking, cloud services, and other telecom technologies.
Jason Besser-Jones has over 15 years of experience in IT with an emphasis on end user support, network support, and troubleshooting. He has worked in various roles for companies such as Hertz, Comcast, and Counseling Service of Addison County providing on-site and remote technical support. Besser-Jones has extensive knowledge of both Windows and Mac OS, Cisco hardware, and Microsoft systems. He aims to clearly communicate with end users to resolve issues and keep projects on schedule and scope.
This resume is for Danielle Kennedy, who has over 11 years of experience in IT support roles. She has an A+ certification and experience supporting Windows, Apple, and Linux operating systems as well as Microsoft Office applications. Her work history includes roles providing desktop support, help desk support, and IT project assistance for companies such as Macy's, ExxonMobil, Hewlett Packard, and Continental Airlines. She aims to obtain a challenging IT position utilizing her technical skills and customer service experience.
The applicant is applying for a Technical Marketing Director position and has over 16 years of experience in the IT/electrical industry working for top technology companies. They have excellent technical, leadership, and customer management skills as well as international experience working in the US, Europe, and Asia. Their education includes an MSc from Imperial College London and a BSc from National Chiao Tung University.
Bhagwan Sahay Sharma has over 9 years of experience in the telecom sector working with various companies such as Ericsson, Tech Mahindra, and ZTE India Pvt. Ltd. He currently works as a Network Design and Optimization Specialist for Ericsson India where he is responsible for tasks such as IPRAN design, transport network design, and identifying business opportunities. He has extensive experience with 2G, 3G, and 4G technologies and protocols.
Ed Crosby has over 30 years of experience in satellite, fiber optic, voice, and IP technologies working in sales, marketing, engineering, and operations roles. He is proficient in Microsoft Office Suite and is currently enrolled in PMP certification training. His experience includes roles at Epsilon providing technical support to sales, UnisonSite Management coordinating site visits, MarketStar in fiber optics sales, Zayo Group writing post-mortems, and AboveNet as a project manager planning and implementing network projects and developing processes.
Robert E. Jones has over 20 years of experience in sales engineering and network operations roles. He is currently a Sales Engineer at Electric Lightwave where he provides sales and design support for fiber network and data center services. Previously, he held roles as a Network Engineer and Network Services Supervisor at Click! Network/Tacoma Power where he supported broadband network operations and maintenance. He has a Bachelor's degree in Business Administration from City University of Seattle and certificates in data communications, front line leadership, and first line management.
Abir Banerjee has over 20 years of experience in business development and project management roles within the technology sector. He currently works as a Regional Manager for Hewlett Packard, leading a team responsible for over $XX million in annual revenue. Previously, he held positions at IBM and Fujitsu, and has extensive experience designing, implementing, and managing complex networking projects. Banerjee has various technical certifications and has managed multimillion dollar deals for large clients across industries.
This resume summarizes Humendra Gupta's experience as a country manager with over 25 years of experience implementing Oracle ERP systems for various industries globally. He has extensive experience leading implementation projects in India and offshore for clients in the US, Europe, and Asia. Some of the key projects mentioned include Oracle R12 implementations for UBM and Emerson Network Power across multiple countries.
Robert Kuntz is an experienced IT professional with over 23 years of experience in telecom and data management. He has worked in global enterprise environments and served in roles such as incident/problem manager, network analyst, operations manager, and project/program manager. Kuntz has extensive experience in areas like network management, strategic planning, vendor management, and business continuity. He is knowledgeable in technologies from Cisco, Microsoft, and Nortel and aims to provide results while developing skills.
Juan Carlos Gonz¨¢lez is an Argentine and Italian national with extensive experience in project management, IT management, and consulting. He holds a degree in Scientific Computing from the University of Buenos Aires and is a certified Project Management Professional (PMP) through the Project Management Institute. His professional background includes over 15 years of experience managing projects for Telecom Personal SA and Telecom Argentina SA in areas such as revenue assurance, fraud prevention, quality processes, and more. He has also worked as an independent consultant specializing in designing, developing, and implementing administrative systems.
This document summarizes the skills and qualifications of Ihab Ismail. He has over 25 years of experience in IT and telecommunications, including expertise in LAN/WAN infrastructure, networking protocols, and project management. He has worked on infrastructure projects around the world for Siemens and other companies, taking on roles like project lead, network engineer, and account manager. He has extensive experience designing, implementing, and supporting WAN solutions internationally.
Tarek MansourKhalil SHAZLY is seeking a challenging position that allows for creativity and innovation. He has over 10 years of experience in telecommunications, most recently as Manager of Business Process Automation and Invoicing applications at Telecom Egypt, where he automated processes, developed solutions, and led projects. He has a BSc in electronics engineering as well as business qualifications.
Marc Schafer is an IT professional seeking a new position utilizing his technical expertise. He has over 15 years of experience in networking, server configuration, PC setup, hardware/software installation, and troubleshooting. His background includes positions providing telephone support, imaging and configuring computers, testing and deploying new systems, and resolving technical issues for clients. He has CompTIA A+ and other hardware certifications and education including a bachelor's degree from SUNY Plattsburg.
Collind D'Souza is an IT professional with over 16 years of experience in areas such as IT infrastructure management, project management, technical services, and application support. He has worked for organizations in Qatar, Afghanistan, Iraq, UAE, and India, taking on roles like IT Manager and Technical Support Analyst. His skills include technologies like Windows, Oracle, networking, and he has professional experience delivering IT solutions on time and within budget.
Ronald Dale Brunton has over 15 years of experience in IT networking, support, and administration. He is currently a Client Engineer at West IP Communications, where he has extensive experience troubleshooting, testing, and turning up WAN circuits. Previously, he worked in network operations centers for Insight Communications, providing tier 3 technical support and monitoring their fiber/coax infrastructure. He is skilled in areas such as Cisco networking, Windows administration, hardware installation and repair, and client support. He welcomes new challenges and is effective at completing projects on time.
This document provides a summary of David Wood's work experience including roles, technologies, and skills. It lists over 30 roles he has held from 1994 to 2017 across several countries involving technologies like IBM i, RPG, SQL, and various ERP systems. Recent roles in 2017 included verifying exam questions, tutoring, and application support. From 2011-2014 he was IT Leader for Cummins Inc. coordinating projects across multiple locations.
This document contains the personal and professional details of Jefferson Mancenido Palles. It summarizes his career history working in IT support roles over the past 12 years, including positions at Telistar Solutions, WCS Softech Consulting, Metro Gaisano Lucena, and Armstalk Computer Solution Inc. It also lists his education and technical skills, which include experience supporting Windows and Linux operating systems, Microsoft Office applications, and networking.
Imran Khan Mohd Jamil has over 10 years of experience in IT and 8 years in financial services IT support. He currently manages the IT infrastructure for L&T Infrastructure Finance Company, overseeing 5 engineers. Key responsibilities include managing servers, desktops, user accounts, and vendors; providing technical support; and assessing IT requirements. Previously, he held roles as a Systems Administrator for Essar House and as a Facility Management Engineer and Field Engineer for other companies. He has an International Executive MBA in IT and several technical certifications.
Jeffrey Shealy has over 17 years of experience in telecommunications sales engineering. He is proficient in designing and implementing unified communications, VoIP, and SIP trunking solutions. Currently he works as a sales engineer for Windstream Communications, providing technical support to sales teams and assisting with proposals, order processing, and customer implementations.
Susan McAdam has over 25 years of experience in project management, technical assistance, sales, and inventory/finance roles in the telecommunications industry. She has a proven track record of developing strong relationships, quickly finding solutions, and adapting to change. Her skills include inventory management, sales support, technical consulting, and project management for voice and data network installations. She has expertise in various technologies and equipment from vendors such as Cisco, Avaya, Ericsson, and Motorola.
Ahmed Ibrahim Soliman has over 15 years of experience in sales, project management, and technical support roles within the telecommunications industry. He holds a B.Sc. in Electronics and Communications Engineering and several technical certifications. His career has involved managing accounts, developing new business, and implementing videoconferencing, networking, and security solutions for customers in education, manufacturing, real estate, and other sectors.
Michael Marchione has over 35 years of experience in technical fields including project management, network administration, hardware installation, customer support, and more. He is seeking a new position that allows him to utilize his management, technical, and problem-solving skills. His background includes roles as a project manager, network administrator, installation specialist, and several sales and consulting positions.
- Lawrence Aldea has over 10 years of experience in IT roles including software development, production support, and document control. He has expertise in various programming languages and software development processes. He is seeking new opportunities in Qatar.
A new employee has joined the organization. Their name, department, designation, reporting manager, start date, experience, previous employer, education, interests and email contact are provided in the new joinee announcement document.
Bhagwan Sahay Sharma has over 9 years of experience in the telecom sector working with various companies such as Ericsson, Tech Mahindra, and ZTE India Pvt. Ltd. He currently works as a Network Design and Optimization Specialist for Ericsson India where he is responsible for tasks such as IPRAN design, transport network design, and identifying business opportunities. He has extensive experience with 2G, 3G, and 4G technologies and protocols.
Ed Crosby has over 30 years of experience in satellite, fiber optic, voice, and IP technologies working in sales, marketing, engineering, and operations roles. He is proficient in Microsoft Office Suite and is currently enrolled in PMP certification training. His experience includes roles at Epsilon providing technical support to sales, UnisonSite Management coordinating site visits, MarketStar in fiber optics sales, Zayo Group writing post-mortems, and AboveNet as a project manager planning and implementing network projects and developing processes.
Robert E. Jones has over 20 years of experience in sales engineering and network operations roles. He is currently a Sales Engineer at Electric Lightwave where he provides sales and design support for fiber network and data center services. Previously, he held roles as a Network Engineer and Network Services Supervisor at Click! Network/Tacoma Power where he supported broadband network operations and maintenance. He has a Bachelor's degree in Business Administration from City University of Seattle and certificates in data communications, front line leadership, and first line management.
Abir Banerjee has over 20 years of experience in business development and project management roles within the technology sector. He currently works as a Regional Manager for Hewlett Packard, leading a team responsible for over $XX million in annual revenue. Previously, he held positions at IBM and Fujitsu, and has extensive experience designing, implementing, and managing complex networking projects. Banerjee has various technical certifications and has managed multimillion dollar deals for large clients across industries.
This resume summarizes Humendra Gupta's experience as a country manager with over 25 years of experience implementing Oracle ERP systems for various industries globally. He has extensive experience leading implementation projects in India and offshore for clients in the US, Europe, and Asia. Some of the key projects mentioned include Oracle R12 implementations for UBM and Emerson Network Power across multiple countries.
Robert Kuntz is an experienced IT professional with over 23 years of experience in telecom and data management. He has worked in global enterprise environments and served in roles such as incident/problem manager, network analyst, operations manager, and project/program manager. Kuntz has extensive experience in areas like network management, strategic planning, vendor management, and business continuity. He is knowledgeable in technologies from Cisco, Microsoft, and Nortel and aims to provide results while developing skills.
Juan Carlos Gonz¨¢lez is an Argentine and Italian national with extensive experience in project management, IT management, and consulting. He holds a degree in Scientific Computing from the University of Buenos Aires and is a certified Project Management Professional (PMP) through the Project Management Institute. His professional background includes over 15 years of experience managing projects for Telecom Personal SA and Telecom Argentina SA in areas such as revenue assurance, fraud prevention, quality processes, and more. He has also worked as an independent consultant specializing in designing, developing, and implementing administrative systems.
This document summarizes the skills and qualifications of Ihab Ismail. He has over 25 years of experience in IT and telecommunications, including expertise in LAN/WAN infrastructure, networking protocols, and project management. He has worked on infrastructure projects around the world for Siemens and other companies, taking on roles like project lead, network engineer, and account manager. He has extensive experience designing, implementing, and supporting WAN solutions internationally.
Tarek MansourKhalil SHAZLY is seeking a challenging position that allows for creativity and innovation. He has over 10 years of experience in telecommunications, most recently as Manager of Business Process Automation and Invoicing applications at Telecom Egypt, where he automated processes, developed solutions, and led projects. He has a BSc in electronics engineering as well as business qualifications.
Marc Schafer is an IT professional seeking a new position utilizing his technical expertise. He has over 15 years of experience in networking, server configuration, PC setup, hardware/software installation, and troubleshooting. His background includes positions providing telephone support, imaging and configuring computers, testing and deploying new systems, and resolving technical issues for clients. He has CompTIA A+ and other hardware certifications and education including a bachelor's degree from SUNY Plattsburg.
Collind D'Souza is an IT professional with over 16 years of experience in areas such as IT infrastructure management, project management, technical services, and application support. He has worked for organizations in Qatar, Afghanistan, Iraq, UAE, and India, taking on roles like IT Manager and Technical Support Analyst. His skills include technologies like Windows, Oracle, networking, and he has professional experience delivering IT solutions on time and within budget.
Ronald Dale Brunton has over 15 years of experience in IT networking, support, and administration. He is currently a Client Engineer at West IP Communications, where he has extensive experience troubleshooting, testing, and turning up WAN circuits. Previously, he worked in network operations centers for Insight Communications, providing tier 3 technical support and monitoring their fiber/coax infrastructure. He is skilled in areas such as Cisco networking, Windows administration, hardware installation and repair, and client support. He welcomes new challenges and is effective at completing projects on time.
This document provides a summary of David Wood's work experience including roles, technologies, and skills. It lists over 30 roles he has held from 1994 to 2017 across several countries involving technologies like IBM i, RPG, SQL, and various ERP systems. Recent roles in 2017 included verifying exam questions, tutoring, and application support. From 2011-2014 he was IT Leader for Cummins Inc. coordinating projects across multiple locations.
This document contains the personal and professional details of Jefferson Mancenido Palles. It summarizes his career history working in IT support roles over the past 12 years, including positions at Telistar Solutions, WCS Softech Consulting, Metro Gaisano Lucena, and Armstalk Computer Solution Inc. It also lists his education and technical skills, which include experience supporting Windows and Linux operating systems, Microsoft Office applications, and networking.
Imran Khan Mohd Jamil has over 10 years of experience in IT and 8 years in financial services IT support. He currently manages the IT infrastructure for L&T Infrastructure Finance Company, overseeing 5 engineers. Key responsibilities include managing servers, desktops, user accounts, and vendors; providing technical support; and assessing IT requirements. Previously, he held roles as a Systems Administrator for Essar House and as a Facility Management Engineer and Field Engineer for other companies. He has an International Executive MBA in IT and several technical certifications.
Jeffrey Shealy has over 17 years of experience in telecommunications sales engineering. He is proficient in designing and implementing unified communications, VoIP, and SIP trunking solutions. Currently he works as a sales engineer for Windstream Communications, providing technical support to sales teams and assisting with proposals, order processing, and customer implementations.
Susan McAdam has over 25 years of experience in project management, technical assistance, sales, and inventory/finance roles in the telecommunications industry. She has a proven track record of developing strong relationships, quickly finding solutions, and adapting to change. Her skills include inventory management, sales support, technical consulting, and project management for voice and data network installations. She has expertise in various technologies and equipment from vendors such as Cisco, Avaya, Ericsson, and Motorola.
Ahmed Ibrahim Soliman has over 15 years of experience in sales, project management, and technical support roles within the telecommunications industry. He holds a B.Sc. in Electronics and Communications Engineering and several technical certifications. His career has involved managing accounts, developing new business, and implementing videoconferencing, networking, and security solutions for customers in education, manufacturing, real estate, and other sectors.
Michael Marchione has over 35 years of experience in technical fields including project management, network administration, hardware installation, customer support, and more. He is seeking a new position that allows him to utilize his management, technical, and problem-solving skills. His background includes roles as a project manager, network administrator, installation specialist, and several sales and consulting positions.
- Lawrence Aldea has over 10 years of experience in IT roles including software development, production support, and document control. He has expertise in various programming languages and software development processes. He is seeking new opportunities in Qatar.
A new employee has joined the organization. Their name, department, designation, reporting manager, start date, experience, previous employer, education, interests and email contact are provided in the new joinee announcement document.
This document contains a summary of Pooja Tomar's career profile. It includes her contact information, career objective, skills, work experience, educational qualifications, and personal details. Pooja has over 5 years of experience working in accounting and finance roles for various companies in Ahmedabad, India. She is currently working as a financial analyst and accountant for Shah Project Finance & Investment. Her previous roles include senior accountant, back office executive, and team leader for different companies. Pooja holds an MBA in Finance and a B.Com degree.
Sorority girls' night out event on October 4th from 6-8:30 PM with 20% off shopping on many brands like Free People, Frye, Lucky Brand, Michael Kors, Kate Spade and more. Attendees can enjoy refreshments, snacks and music while shopping. The sorority with the most attendees will win $500 for their philanthropy and there will be individual drawings and freebies throughout the night.
Akansha Yadav is an experienced HR professional seeking a responsible position to utilize her knowledge and skills. She has over 4 years of experience in recruitment for IT and engineering roles. Her experience includes sourcing candidates through job portals and databases, screening candidates, coordinating interviews, and closing deals. She is proficient in using various software for data collection and processing.
Joren De Maeyer is a web enthusiast and front-end developer based in Belgium with skills in HTML5, CSS, SASS, JavaScript, jQuery, AngularJS, TypeScript, Illustrator, Photoshop, Sketch, PHP, MySQL, Apache, Linux, Git, Node.js and MongoDB. He has work experience at GEO Solutions from 2016-2017 and 2014-2015 developing web and mobile applications, and as a freelance front-end developer from 2015-2016 and 2014-2015 translating designs into websites.
Customer success requires a fundamental shift in the way you conduct business. Dan Steinman, CCO of Gainsight, worked with VPs of Customer Success across the technology industry to develop the 10 Laws of Customer Success. The 10 Laws of Customer Success represent the key focus areas all technology companies should be focusing on as they move towards a customer success model.
Shubham Saxena is applying for the position of Assistant Instrumentation Engineer. He has 5 years of experience working in instrumentation roles for Tata Chemicals and Jubilant Life Sciences. He holds a diploma in Instrumentation and Control Engineering and has experience calibrating, maintaining, and troubleshooting various instruments including transmitters, valves, and control systems. He is proficient in safety procedures and maintenance practices like preventative maintenance.
SaaStock 2016 Keynote: Win by Design, Not by Chance: Customer Success as a Gr...Lincoln Murphy
?
On September 22, 2016 in Dublin, Ireland, Lincoln Murphy gave a keynote presentation called Win by Design, Not by Chance: Customer Success as a Growth Engine.
The presentation covers everything from what Customer Success is to how it impacts company valuation. From Onboarding to ongoing engagement, and from sales to land-and-expand, this presentation was designed to introduce the audience to Customer Success-driven Growth.
Business of Customer Success: Investor and Board PerspectiveGainsight
?
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - Business of Customer Success: Investor and Board Perspective - is focused on how Customer Success must be thought of as much more than just a functional area of a SaaS or Subscription business. Nick Mehta, CEO of Gainsight, and Ajay Agarwal of Bain Capital Ventures, outlined what your board and leadership are looking for at a high-level and how Customer Success plays a significant role in reaching those goals.
The reality of Software-as-a-Service (SaaS) is that Customer Success must be a tightly-coupled part of your overall business model, or long-term success is in jeopardy. This presentation shows you how to leverage Customer Success to put the odds back in your favor.
David Wood is a highly experienced IT and project professional with expertise in project management, systems development and support. He has led teams across multiple countries and industries. Recent experience includes working as a software development and project support specialist for Retalix Australia, developing changes to an IBM i5 ERP system for Metcash. He has extensive experience designing, developing, implementing and supporting various business systems using technologies such as IBM i, Java, SQL, and various ERP systems.
Kelvin Chak is applying for an IT Manager position. He has over 20 years of experience in IT roles including IT Manager, Solutions Consultant, and Senior IT Consultant. His experience includes managing IT projects, infrastructure changes, and daily operations. He holds professional qualifications like PRINCE2 Practitioner, ITIL Foundation, and Project Management Professional.
This document summarizes the experience and qualifications of Abdelhak Moubachir as an IT/Telecom Project senior analyst at Dell. It outlines his relevant coursework and work history leading telecom projects, implementing new technologies, and mentoring junior analysts at Dell since 2014. It also details his previous roles providing technical support for Dell customers and administering the Salesforce platform.
Mayank Aggarwal has over 4 years of experience in IT operations, managed services, and telecom industries. He has worked as a senior specialist at HCL Technologies and Ericsson Global India, where he managed teams and handled projects involving Citrix, virtualization, networking, and service desk operations. He has skills in areas such as ITIL, managed services, virtualization, networking, and various tools such as BMC Remedy, ServiceNow, and IBM Netcool. He is looking for a new opportunity where he can apply his experience in IT operations, project management, and team leadership.
Hao Tran Kien is seeking a position as a senior software engineer where he can utilize his 8 years of experience developing embedded systems. He has a bachelor's degree in information technology and skills in C/C++, Java, and .NET programming languages. The document provides details on his work history, accomplishments, skills, and education.
This document contains contact and background information for Foo Long Jong, including his 17 years of experience in IT planning, management, and implementing ERP systems. It details his employment history managing IT sections and implementing various ERP systems and projects. It also lists his educational qualifications in information technology and computer skills.
Amit Chaubey is seeking challenging assignments in banking or telecom domains. He has 4.2 years of experience in project management for banking and telecom clients. Currently he works as an associate consultant for Polaris Consulting & Services on an HSBC Bank project in Malaysia. He has skills in requirements gathering, design, development, testing, and issue resolution for clients.
Lee Wei Yann has over 10 years of experience in technical roles. He is currently a Technical Lead at Intel where he is responsible for integrating new technologies, leading improvement projects, and serving as a technical mentor. Previously, he held roles as a System Engineer at Intel, an IT Automation Engineer at Intel, and a System Engineer at NEC Corporation of Malaysia. He has various technical certifications and skills in areas such as Windows, Linux, virtualization, databases, programming languages, and networking. He has received several achievement and recognition awards throughout his career for his technical contributions and innovative ideas.
- Ten years in project management, team lead and co-ordination, business planning, market evaluation and product
launches, technical planning on a global basis.
- Five years in product development and management in technical industry.
- Ten years in Network design, planning and deployment/ support.
- Project Management Professional certified
This document contains a resume for Sherif Fekri Abdel Rasheed Saadany, an IT and ERP manager with over 20 years of experience. It summarizes his professional experience managing IT operations and ERP systems for various companies in Saudi Arabia and Egypt. It also lists his education, training, skills, and objective of seeking career development opportunities.
Ahmed El Sayed Tohamy is seeking a key management position in IT. He has over 22 years of experience in IT and management. He currently serves as the IT Operation & Software Manager for Arish Cement & Marble Company, where he built an internal SAP team, implemented various IT systems, and transformed the IT department into a profit center. Previously, he held several IT management roles overseeing teams in Africa and the Middle East. Tohamy has extensive experience implementing ERP systems like SAP and Oracle, as well as building IT infrastructures. He is proficient in English and holds various IT certifications.
Muhammad Danish Anwar is seeking a position that utilizes his experience in IT infrastructure and incident management. He has over 15 years of experience in roles such as IT infrastructure manager at Emirates Airline and senior technical engineer at Emirates Group IT. He holds an MSc in telecommunications from the University of Essex and a BE in computer and information systems from NED University of Engineering and Technology.
This resume is for Edward F. Draiss Jr., seeking a position that utilizes his collaborative managerial and technical skills to help companies produce telecommunications products at reduced cost and within schedule. He has 20+ years of experience in product management, marketing, and engineering roles for networking companies like Cisco Systems and startups. His experience includes driving new service offerings, writing requirements documents, managing teams, and bringing in millions in revenues. He has a Master's degree in Computer Engineering and certifications in product management, networking, and web development.
This summary provides an overview of Edward F. Draiss Jr.'s resume. He has over 20 years of experience in telecommunications product management, marketing, and engineering. His most recent role was as a Product Manager at Cisco Systems where he drove new service offerings and managed existing portfolios generating over $100 million in revenue. Prior to Cisco, he held various leadership roles at startup telecom companies developing networking solutions and element management systems.
Djunaidi Pudjihartono is a Senior Software Developer from Indonesia with over 30 years of experience. He has extensive experience developing programs for IBM AS/400 using RPG and COBOL, as well as Java programming. His resume lists various roles including Data Center Supervisor, Senior Programmer Analyst, and Software Consultant. He has worked on projects for clients in various industries such as banking, logistics, and manufacturing.
Peter Ling Liang Chye is a 31-year-old Singaporean male seeking a financial consultant position. He has over 10 years of experience in various roles including system engineer, field engineer, executive engineer, and technical consultant. He is skilled in applications such as circuit board design and testing, Microsoft Office, Adobe Photoshop, and PC maintenance. Peter is fluent in English and Mandarin as well as Hokkien.
Somsak Suksunsiriwong has over 15 years of experience in IT and communications businesses as a supervisor providing application support. He currently works as an Engineer Specialist at Ascend Group, where he supervises 16 team members supporting e-commerce and e-payment services across Southeast Asia. Previously he held roles such as Integration Engineer, Software Service Engineer, and Supervisor of Application Support for various companies. Somsak has strong skills in programming, operations and maintenance, problem solving, and training junior staff.
Esam Mohamed El- Halaby is an IT support technician seeking a position with over 10 years of experience in installing, troubleshooting, and maintaining computer hardware and software. He has worked for several companies providing technical support and has earned several certifications including Microsoft Certified Systems Engineer, IT Essentials, and A+. El- Halaby has strong skills in desktop applications, software and hardware troubleshooting, and network administration. He is proficient in both English and Arabic and is able to prioritize tasks, work independently, and build positive customer relationships.
This document provides contact and personal information, educational background, certifications, and work history for Kalaisyiah A/P Muniandy. It details her most recent positions including System Administrator for J WA D Sdn Bhd from 2007-2009, Executive Technical Related Support for Telekom Malaysia Sdn Bhd from 2009-2010, IT Administrator for IBM from 2010-2012, IT Administrator for Baker Hughes IT Operations from 2013-2014, and System Administrator STAC for Air Products from 2014-2015. Her objective is a challenging career with personal growth and she has strengths in working independently and technical knowledge.
1. Hisayoshi Kasahara
Phone: +81-80-1265-6804
E-Mail: kass@almond.ocn.ne.jp
Achievements
? Organization management
? Manage the resources, assignment, priorities in 40-60 employees size organization.
? Expand and operate a strong skillful local engineering team to provide customer the
sufficient technical support and the assured product quality.
? Project management
? Delivered the real-time enterprise groupware access system to docomo.
? Implemented the wireless LAN in every venues at 2002 FIFA World Cup.
? Delivered the advanced WAP-GW system to KDDI for their next-gen mobile service.
? Delivered the IMAP mail system to Japanese operator (KDDI, JPhone, NTT East, etc.)
? Delivered the remote access server to Japanese ISPs (DDI, JT, etc.)
? Deployed the new CTI technology products e.g. Voice Response system, Auto Call system.
? Implemented the Switching system at six sites in China.
? Customer management
? Manage the crisis situation to maintain and/or added customer¡¯s credence.
? Product Development and Sales Support
? Developed Web Transcoder to the enterprise market
? Created various product/service sales materials and presented to customers .
? Internal communication
? Established efficient and timely information-sharing scheme with Sales team.
? Established the efficient escalation procedure to HQ(and top Exec team) upon the severity
of incident.
? System Engineer
? Developed the enhanced management application(SW) for KDD¡¯s Switching system
? Trained fifty local engineer in Malaysia
? Developed Auto-diagnosis system(HW/SW) for the central process unit of Switching system
2. Professional Experiences
? 2012 July ¨C 2015 Aug: Comverse Japan Ltd.
Delivery Manager, VAS BU
* Mail platform delivery project management (SBM)
* Staff management
* Technical support team management.
? 2007 July ¨C 2009 August: Gemini Mobile Technologies K.K.
General Manager, Product Solution & Consulting Div.
* Organization Management (6-7 staff)
* Strategic product planning and Sales.
- Research the market¡¯s needs and customer¡¯s requirement, define the product specification,
create the product development business proposal and manage the development project.
- Developed the Web Transcoder for mobile phone, sell to three customer for their trial
- Developed the application launcher software for docomo/Windows Smartphone and delivered
in time .
* Carrier products pre-sales support (docomo, kddi, SBM, eMobile and major ISPs, TIM, TATA).
Resigned by voluntary retirement.
? 2003 Oct ¨C 2007 June: Premiere Global Services K.K.
Director, North Asia Operations
* Organization management (65-70staff, System Operations, Professional Services, Customer
Support, Intra-IT).
* Managed data center facilities and new system implementation project.
* Manage customer relationship under serious situation(Direct communication to customer and
coordination with HQ)
* Increased professional service revenue to 2M$ in 2006, 10 times more than previous FY.
* Managed office consolidation (three locations to one) project.
* Established the effective escalation path to HQ¡¯s executive team in case for the critical situation.
* Applied the Protection of Privacy Information Law and managed the committee.
Resigned by voluntary retirement.
? 2002 Feb ¨C 2003 Sept: Contractor
? 2002 July ¨C 2003 July(1 Year contract): SEVEN NETWORKS K.K.
* Promoted the real-time enterprise groupware access application to Japanese
operator(docomo, JPhone/vodafone, KDDI) and provide the technical support.
* Delivered the real-time enterprise groupware access system to docomo as project
manager.
? 2002 Feb ¨C 2002 July(6 Month Contract): Avaya Japan Ltd.
* Managed the wireless LAN implementation project at 2002 FIFA World Cup Game, in all
venues, Yokohama media center and FIFA HQ in Ebisu.
* Coordinating among Japan World cup organization, Japanese press association, venue
administrator, SI partner and Avaya HQ.
? 1999 June - 2002 Jan: Phone.com KK (OPENWAVE Systems Japan Co. Ltd.)
3. Executive Director of Engineering, Representative Director
* Organization management and expand the team(4 to 50 more in 1 year, Pre/Post sales, QA,
Browser Development, OEM embedded support, IT) to support the rapid growth of business.
* Manage the critical problem at KDDI¡¯s ez-web(WAP1.0 ) system. Meet with customer¡¯s senior or
executive manager by deputy of company to discuss the countermeasure .
* Mobile handset trouble management. Meet with HS manufacture to find the best course of action,
and report the agreed plan to KDDI¡¯s related department.
* Delivered the WAP2.0 based new mobile-Internet Gateway system to KDDI(Next Gen ez-web) .
-Initiating, planning and running the delivery project as general project manager.
-Organize the quarterly executive meeting for consensual validation of the project status with
executive management team of every parties.
Resigned by voluntary retirement.
? 1997 July - 1999 May: 3Com Japan K.K.
Director, Network System Engineering Division
* Organization management (Pre/Post Technical support team, 15 staff)
* Manage the customer and negotiate with HQ at crisis situation to recover customer relationship
and keep or gain the credibility.
* Managed RAS(Remote Access Server) delivery project for DDI and other major ISPs
Resigned by personal reason.
? 1994 Nov - 1997 June: eunetcom Information Services Division. (Sprint-GlobalOne)
Regional Manager, Consulting Department.
* Planned local business (Japan and Korea)
- Account management for all Dun & Bradstreet¡¯s subsidiary companies in Japan and Korea
Resigned by personal reason.
? 1991 May - 1994 Oct: American Express International Inc. Japan
Manager, Telecommunications, Technology Department.
* Organization management (7 staff)
* Managed company¡¯s entire telecommunication cost , reduce planning, NW capacity planning*
* Deployed new CTI system to reduce the operational running cost and improve the productivity.
- Voice Response system (Membership service center)
- Auto Call system (Credit/Collection department)
- FAX delivery system (Service Establishments department)
Resigned by personal reason.
? 1981 Apr - 1991 Apr NEC System Integration & Construction Corporate Inc.
1988 Oct - 1991 Apr: Team Leader, Software Development Department.
4. * Developed switching system application for ITJ/KDD(Unix/C+) and manage the team resource and
schedule
1987 July - 1988 Sept: On-site Manager, China project, Switching System Business Department
* Managed switching system implementation project on site. (6 locations)
- Schedule, budget, resources management and customer relationship
* Troubleshooting for complicated inter-networking problems
* Customer training
1986 Feb - 1987 June: Trainer, Switching System Business Department
* Technology transfer to subsidiary company in Malaysia(PERNAS NEC)
- Create the training material and system test manual
- Trained 50 local engineer through a lecture and on-site OJT(10 trainees x 5 times)
1982 Aug - 1986 Jan: Engineer, Switching System Business Department
* Engaged Switching system implementation project in Malaysia as expert of central process system.
- On-site equipment installation and system integration test
- Remote troubleshooting support to another major implementation projects e.g. Argentina, NZ
1981 Apr - 1982 July: Engineer, Switching System Business Department.
* Develop the Auto-diagnosis system of central process unit of ESS
- Hardware design and Software application development(Z80 CPU/Machine Code)
Resigned by personal reason.
Education
Bachelor of Electronics, Faculty of electronics, 1981.
Tokyo Denki University
5. Training
? Sales Skill step up Course (The Art of Impact Selling / by Elite Sales Professionals)
? Harvard Negotiation Skill experience Course (by IBM)
? Project Leader Training Course (by IBM)
? Country Manager Training Course (American Express)
? Situational Leadership Training Course (American Express)
? Personnel Evaluation Training Course (American Express)
? Manager Training Course (NEC)
Qualification
Chief Transmission and Switching Engineer -1987
Information Technology Engineer¨C 1994
Supplementary Note
? Language Skill English: Business Level
Malay, Chinese: Beginner Level
6. Training
? Sales Skill step up Course (The Art of Impact Selling / by Elite Sales Professionals)
? Harvard Negotiation Skill experience Course (by IBM)
? Project Leader Training Course (by IBM)
? Country Manager Training Course (American Express)
? Situational Leadership Training Course (American Express)
? Personnel Evaluation Training Course (American Express)
? Manager Training Course (NEC)
Qualification
Chief Transmission and Switching Engineer -1987
Information Technology Engineer¨C 1994
Supplementary Note
? Language Skill English: Business Level
Malay, Chinese: Beginner Level