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CV Rishabh Nayyar
- 1. RISHABH NAYYAR Mobile: +91-9810744948 ~ E-Mail: rishabhnayyar.80@gmail.com JOB OBJECTIVE To associate myself with a professionally run business organization, that has potential for growth - both organizational and personal in the area of Sales and Marketing / Client Servicing & Relationship Management / Operations and provide ample opportunity to learn, improve and implement. PROFILE SUMMARY A dynamic professional with 3 years experience in Sales & Marketing, Business Development, Client Relationship Management and Branch Banking Ability towards improvement in operations and business growth & profit through achievements in internal controls & efficiency improvements Exposure in expanding market, brand building and generating new business and targeting the potential customers Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals An effective communicator with good presentation, decision making and problem solving skills ORGANISATIONAL EXPERIENCE Since May12 till present HDFC Bank Ltd., as Deputy Manager (Branch Banking Department). Key Result Areas: Sales & Marketing Exploring potential business avenues for achieving increased business growth of banking products Formulating & implementing sales strategies and handling activities like sales planning & managing receivables thereby improving cash flow Coordinating with SMEs and new business houses for analyzing and defining productrequirements & increasing market penetration Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share Relationship Management Building and maintaining healthy business relations with customer and enhancing customer satisfaction matrices by achieving delivery & service quality norms Monitoring the post sales activities like follow up with customers and handling customer grievances for customer service Team Management Training the field staff / technical staff in order to provide in depth knowledge of various companys products Supervising the team of sales representatives,supervisors,distributors & dealers and communicating strategies effectively to avoid any obstacle Banking Operations Clientservicing like issuing debitcards,pass book,bank statements etc. Providing net banking demos to the clients and taking instructions from clients for accounttransfer, Address change,mobile number and email updation etc. Cross checking Branch Journal Report atthe end of the day. Highlights: (Sept 2013 Till date ) For both business banking and branch banking Actively involved in coordinating with other banking departments and cross selling. Cross selling banking products like (SB accounts, Mutual Fund, SIP, Insurance, Current accounts etc.) to premium customers like Classic, Preferred, Imperia etc.
- 2. Maintaining relationships with corporate like small and medium enterprises. Providing Financing & Foreign exchange related solutions to SMEs like Cash Credit, Term loans, LC, BG etc. Financing new projects and coordinating with the credit appraisal team. Providing Working Capital Finance solutions like cash credit, packing credit, LC, BG etc. Renewal of existing credit facilities as well as enhancement of existing facilities. Asset lead generation of banking products (like auto loan, car loan, home loan etc.) Banking operations like customer handling, branch lobby management and other day to day branch operations. Customer servicing like taking up instructions for changing mobile number, address etc. and coordinating with the back end for updation. For Rural Initiative Group (From May 2012 September 2013) Opening No frills Account of Farmers through a team of contractual executives. Team management by leading a team of 7-8 contractual executives. Cross selling banking products to the farmers and growers who are associated with a value chain. Establishing banking relationship with the corporate of agri-value supply chain network. Targeting those corporate which are having a value chain network for example sugar mills, committees (samitis) etc INTERNSHIP Company: Ozone Networks Pvt. Ltd. Title: Feasibility Study of Wi-Fi In Commercial Markets and Retail Outlets Key Learning: The project aimed at identifying the growth and inhibiting factors ofWi-Fi potential in Indian commercial markets. DISSERTATION Completed a research work on The Business Prospects of Smart Phones through Consumer Psychographics as a part of my course curriculum ACADEMIC PROJECT Company: DCM Shri Ram Consolidated Ltd. Title: Managing Dealers Network Period: Aug07 Dec07 (BBA) Project Overview: Identified consistency amongst dealers for buying the companys products WORKSHOP / SEMINARS Attended o Workshop on Citizenship Education Programme in 2001-02 o Seminar on Right to Information Act EDUCATION MBA (Marketing & HR) from Amity Business School, Noida in 2012 with 6.65 CGPA BBA from GGSIPU, I.P. University in 2008 with 1st Division XII from Ramjas School, Delhi, CBSE in 2005 with 1st Division X from Ramjas School, Delhi, CBSE in 2003 with 1st Division PROFESSIONAL ENHANCEMENT Attended Information Security Training at HDFC Bank Swagat welcome on board - Basic training programme. EXTRAMURAL ENGAGEMENTS Actively took part in: o Ignited Minds Essay Writing Contest and displayed exemplary talent organized by Career Launcher o Organizing inter-college quiz, debates, etc. IT SKILLS Well versed with MS Office and Internet Applications Successfully attended and qualified Certificate of Proficiency in MS Office 2007 WOW+ from NIIT.
- 3. PERSONAL DETAILS Date of Birth : 19th November, 1987 Present Address : Flat No. E-150, Classic Apartments, Plot No.11, Sector-22, Dwarka,New Delhi -110077 Languages Known : English, Hindi, Punjabi and French Location Preference : Delhi / NCR Current CTC: Rs.4.70 lacs