CV_VS_updated2016
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Mr. Voravit Sangsurt has over 20 years of experience in business development and IT support roles. He currently works as a Business Development Executive at Revolic Tech Co., Ltd., focusing on expanding sales in Laos, Myanmar, and Cambodia. Previously, he held several roles with increasing responsibility at Abacus Distribution System Thailand Co., Ltd, including Assistant IT Support Manager, Senior IT Support, and IT Support. Mr. Sangsurt has a Master's degree in Computing from Griffith University in Australia and a Bachelor's degree in Business Computer from Rangsit University in Thailand. He has strong problem-solving, time management, and client relations skills.
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- 1. Mr. Voravit Sangsurt Revolic Tech Co., Ltd., 253, 16th Fl., Sukhumvit 21(Asoke) Rd., Klongtoey Noei, Wattana, Bangkok, Thailand 10110 Tel.: +662 260 4572 Fax: +662 260 4573 voravits@revolictech.com QUALIFICATIONS The priority is to assist their companies acquire new customers and sell additional products or services to existing ones. The role is a crucial one for any business with the ambition to expand or the necessity to diversify its clientele. It also means that effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations. WORKING EXPERIENCE REVOLIC Tech Co., Ltd August 2011 – Present Business Development Executive The role is a crucial one for any business with the ambition to expand or the necessity to diversify its clientele. It also means that effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations. Territory: Laos, Myanmar and Cambodia. Responsibilities  Identifyingnewsalesleads  Pitchingproductsand/orservices  Maintainingfruitfulrelationshipswithexistingcustomers Abacus Distribution System Thailand Co., Ltd January 2006 – August 2011 Assistant IT Support Manager The goal is to secure the effective operation of business and the satisfaction of clients. Responsibilities  Assistthe managerinorganizing,planningandimplementing strategy  Coordinate operations  Ensure schedulesandobjectivesare met  Supervise andmotivate staff  Monitoroperatingcosts,budgetsandresources  Communicate withclientsandevaluate theirneedsandspecifications  Create reports,analyze andinterpretdata  Drive recruitmentprocessandtraining&development
- 2. Abacus Distribution System Thailand Co., Ltd January 2002 – January 2006 Senior IT Support To provides operational and technical support to computer users and interacts with external suppliers of technology. The incumbent will install and configure personal computers, printers and peripheral equipment, assist with capacity planning for computers and networks, provide support to clients through the Helpdesk function and resolve issues ensuring system/data integrity is maintained. Responsibilities  Equipment and Software Operational Support  Computer Services Help Desk Support  Network Management & Planning  Administrative and Leadership Functions  Equipment and Software Technical Support Abacus Distribution System Thailand Co., Ltd October 1998 – January 2002 IT Support To monitor and maintain the computer systems and networks of an organization and clients. To install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Responsibilities Mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.  installing and configuring computer hardware operating systems and applications;  monitoring and maintaining computer systems and networks;  talkingstaff or clientsthrougha seriesof actions,eitherface-to-face oroverthe telephone,tohelpsetup systems or resolve issues;  troubleshootingsystemandnetwork problems and diagnosing and solving hardware or software faults;  replacing parts as required;  providing support, including procedural documentation and relevant reports;  following diagrams and written instructions to repair a fault or set up a system;  supporting the roll-out of new applications;  setting up new users' accounts and profiles and dealing with password issues;  responding within agreed time limits to call-outs;  working continuously on a task until completion (or referral to third parties, if appropriate);  prioritizing and managing many open cases at one time;  rapidly establishing a good working relationship with customers and other professionals;  testing and evaluating new technology;  conducting electrical safety checks on computer equipment.
- 3. EDUCATION GRFFITH UNIVERSITY, Gold Coast, Australia September, 1997 Master of Computing – Faculty of Information Technology. RANGSIT UNIVERSITY, Bangkok, Thailand March, 1994 Bachelor of Business Computer – Faculty of Business Administration. PERSONAL SKILLS  Creative talents and the ability to solve tough problems  In-depth knowledge of the industry and its current events  The ability to handle pressure and meet deadlines  Skill in prioritizing and triaging obligations  Attention to detail  Excellent time management and organization  Client/Customer Awareness  Interpersonal Relations  Integrity  Listening Skills  Organizing/Planning Ability  Personal Work Ethic REFERENCES:  Available uponRequest.