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David Walker Resume
- 1. David Walker 4408 DenverDrive Plano,TX 75093 214-608-0037 Education: DallasBaptistUniversity Bachelor’sdegree inHealthcare AdministrationandPsychology DallasBaptistUniversity Master of Arts Theological Studies Experience: 1/13 – 4/14 USMD, Inc. Vice PresidentofRevenue Cycle Operations  Oversightof RevenueOperationsforlarge multispecialtyphysiciangroupincluding: o Managing a teamof 125 people andannual receivablesof 215m. o Compliance andCoding o GovernmentandThirdPartyFollow Up o PaymentPostingandRefunds o Self-PayandBadDebt  MonthlyFinancial OversightandReview o ReviewwithCFOtoensure properrevenuerecognition o Developbaddebtandcontractual models  ProcessImprovementandOrganizationalManagement o Mergedthe processesof separate billingdepartmentsintoacohesive structure o Guidedprocessimprovementinitiativestoeliminateredundancyandincrease staff effectiveness o Createda compensationprogramwithspecificgoalsandmeasurementsresultingin a25% increase inproductivity. 3/05 – 12/12 EmCare,Inc. Regional ChiefOperationsOfficer– Radiology  Oversee all operational aspectsof the RadCare service line including: o CustomerRelationsandRetention o IT infrastructure anddevelopment o Physicianrecruitingandmanagement o AccountingandFinance o Full P&L responsibilityfora$75M budget.  SalesandMarketingLeadershipinthe followingareas: o Pro-formareviewanddevelopmentforprospective clients o Thoughtleadershipinthe developmentmarketingandsalesstrategiesandmaterials. o Prospective clientpresentationstofacilityC-Suite o Oversightof salesstaff todrive salesprospectsandmeetnew salestargets.  StrategicPlanningandDevelopment o Developstrategicobjectivestodrive clientsatisfactionandgrowthopportunities. o Coordinate withotherservice line leaderstodevelopnewstrategiesaroundservicedeliveryand integration.
- 2. o IdentifyM&A targetsand oversee operationsdiligence. Radiology Finance and OperationsDirector  Responsible forthe operationsanddevelopmentof the radiologyservice line.  Reviewall newsalesopportunitiesandparticipate inthe salesprocess.  Coordinate PhysicianRecruiting,Credentialing,andEnrollmentforall RadiologyContracts.  Ledthe implementationof servicesfornew clients.  Participatedinreviewof strategicacquisitions.  Lead responsibilityincontractre-negotiationforRadiologyclients. 10/01 – 3/05 Radiologix National Director ofReimbursementOperations  Oversee the activitiesof 6regional billingofficeswithatotal of 240 employeesand360M in revenue.  Implementedinternal auditproceduresacrossall subsidiariesinordertomeetrequirementsof the Sarbanes – Oxleyact.  Ledthe rolloutof a commonbillingplatformacrossall subsidiaries. Director of ReimbursementOperations  Directthe Reimbursementactivitiesof 10 regional outsourcedbillingvendorsforthe QuestarImaging Subsidiary. o Reducedthe numberof billingofficesfrom18 to 10. o Increasedcollectionsby$3Millionannually. o ReducedARdaysfrom 93 to 68.  Directorof ReimbursementforRadiologyImagingAssociates,aFloridaSubsidiaryof Radiologix. o ReducedARdaysfrom 54 to 47. o Increasedcollectionsby$900K annually. o Provide ManagedCare and Reimbursementguidance forpractice staff.  InterimDirectorof ReimbursementOperationsforM&S Imaging,aSan AntonioSubsidiaryof Radiologix. o Directthe activitiesof 36 employees. o Increasedcollectionsby3%withinthe first90 days.  Responsible forauditingeachof the 10 Radiologix Subsidiariesonanannual basisto ensure best practicesare beingfollowedinthe ReimbursementOperationsDepartments.  Responsible forthe implementationandreviewof control measureswithineachof the Radiologix practicesto ensure compliance withthe Sarbanes-OxleyAct. 5/96 – 8/01 UT SouthwesternHealthSystems Manager of Third Party Collections  Responsible foroversightof all thirdpartycollectionsforthe Clinical Divisionsof FamilyPractice,Internal Medicine,Pathology,Psychiatry,RadiationOncology,AlliedHealth,andOtolaryngology.  Serve asLiaisonwithdesignatedclinical departmentstoenhance the revenue cycle.  Manage electronicandpaperbillingprocessesforall clinical specialties.  Reviewandanalyze codingpracticestoensure highestpossiblereimbursement.  Manage 25 employees.  Prepare departmental budget. Manager of Commercial/SelfPayCollections& OperationsSystems  Manage nineteenemployees  Oversee the collectionof $19 millioninAccountsReceivable  ReducedA/RDaysby 20% inFY 2000  Coordinate all systemrelatedactivitieswiththe InformationSystemsDepartment  Designanddevelopfinancial reportstoenhance the collectionprocess
- 3.  Coach customerservice teaminprovidingqualityservice toclinical divisions  Ledan A/Rtask force designedtoeliminate$18 millioninagedaccountsreceivable forCommercial and Managed Care accounts  Implementedworkflowdesignthroughoutdepartmenttostandardize all processesandprocedures  Re-designed andmanagedthe electronicandpaperbillingprocesses Supervisorof PatientCollections  Supervise nineemployees  Manage $11,000,000 in self-payaccountsreceivable  Oversee secondaryclaimsprocess  Coordinate designandapplicationof the IDXPaperless CollectionSystem  Manage legal accountsreceivable  Serve asliaisonwithInformationSystemsinthe areaof PatientStatements  DevelopedtrainingforBillingOperationsstaff incollectionsandA/Rmanagement 4/92 – 5/96 MethodistHospitalsof Dallas Supervisorof Collections  Supervise fourteenemployees  Manage $6,000,000 incommercial accountsreceivable and$10,000,000 inself-pay  Coordinate the activitiesof the refunddepartment  Supervise CustomerService Representatives SeniorMedicare Collector  AccountfollowuponMedicare accounts receivable  Performappealsondeniedaccounts  Serve asbackup forthe Medicaiddepartment  Train newemployees 3/89 – 4/92 Tri-CityHealthCenter ShiftLeader Admitting  Outpatientandinpatientadmitting  Qualityreview of patientfiles  Monitorcollectionsattime of service  Train newemployees