Generation Z, born between 1994-2010, is entering the workforce in large numbers. As digital natives, they are constantly connected, skeptical of authority, and value flexibility. HR must understand Gen Z's characteristics to attract and retain them. HR will need to communicate across multiple platforms, be honest and transparent, offer flexible schedules and opportunities for career growth. Mentoring Gen Z face-to-face and providing stability, structure and career coaching will help HR adapt to this new generation.
Generation Z refers to those born after 1995. They have distinct characteristics from previous generations like Baby Boomers and Generation X. Generation Z craves regular, technology-enhanced learning and visual teaching methods. They stay connected constantly through technology and expect others to do the same. Rewards for Generation Z need to change frequently to meet their changing expectations, and they want high intensity relationships with authority figures and coworkers.
This document introduces Generation Z and discusses some of their key characteristics based on generational trends. It summarizes that Generation Z will be highly tech-savvy, accustomed to a digital world, and multi-tasking. The document recommends that to help Generation Z succeed, their environment should support their natural technological abilities and tendencies towards constant connectivity.
Voices of a New Generation - Insights on the Gen Z MindsetOlogie
油
Students today are entering college at a unique time in history, shaping who they are and how they see the world. For colleges and universities, it's critical to recognize this generation's deep-rooted motivations, preferences, characteristics, beliefs and behaviors before they arrive on campus. Presented in Orlando at the 2018 AMA Higher Ed conference, this is Gen Z.
Si les prises de parole concernant les g辿n辿rations Y et Z sont l辿gion, il 辿tait primordial pour Starcom dadopter une prise de position limpide sur ces termes surexploit辿s. Notre 辿tude est une photographie de la soci辿t辿, une immersion dans le monde des 束 jeunes 損 travers une recherche documentaire, des interviews dexperts et la synth竪se des 辿tudes que nous avons r辿alis辿es pour nos clients sur ces cibles.
This is a presentation I did for a group of 15 supervisors.
It is an interactive training session which requires an experienced facilitator. It is a great way to present generational differences using input from the group you are training. You can send the survey to participants in advance and add your company's demographics to the presentation to make it even more effective
Generation Z, born in the late 1990s to 2010s, are comfortable with technology and social media is a significant part of their social lives. Understanding Generation Z could impact work in schools. Key issues include:
- Teens may not understand the ramifications of online activity and oversharing personal information.
- Technology blurs contexts and it's important to help teens manage personal information flow and develop skills to navigate social media and an information-rich environment.
- While technology provides social connection, it can also enable addiction, bullying, and drama. Schools should help teens develop focus and critical thinking in this context.
The document discusses how Gen Z and Millennials are colliding in the workforce for the first time. Key points include:
- Gen Z, born between 1994-2010, has started entering the workforce while Millennials are taking on more management roles.
- A study found that both generations value collaboration and frequent communication with coworkers and managers.
- To engage and retain Gen Z and Millennial workers, companies need to focus on financial rewards, career development opportunities, flexibility, and addressing stress from work and financial pressures. Both generations expect technology to play a large role in the workplace as well.
You are the chair, chief executive officer, president and chief branding officer of the entity best known as YOU, Inc. It is your charge to direct and lead YOU, Inc. toward the achievement of your personal and/or career philosophy, mission, vision, strategy, goals and objectives. By partnering with your Personal Board of Directors, YOU, Inc. can develop, grow and thrive.
Future Trends in Recruitment due to the impact of Covid-19Fatema Tandiwala
油
The impact of COVID-19 has hit businesses in multiple ways, and recruitment is no exception. Your plans to take on more staff may have gone out the window, or conversely, you might be having to hire more people than youve ever had to before!
Whatever situation you find yourself in, one things for sure. How your company responds to this unprecedented pandemic will define your relationship with your future hires, staff, and customers.
Navigating Generational Differences in the Professional EnvironmentMeghan Granito
油
With five generations meeting in the workplace for the first time in history, we are challenged daily to understand the attitudes, values, and demands of our coworkers, customers, and the public in general. Understanding the similarities and differences between the generations, including distinct preferences for how to communicate effectively, is key to successful relationships.
8 Tips To Communicate With 4 Different Generations In The Modern WorkplaceiOFFICE Inc.
油
This document provides 8 tips for communicating effectively with a multi-generational workforce. Each generation has different preferences and views of work based on their experiences. The tips include getting everyone on the same page about expectations, using multiple communication avenues to accommodate different preferences, personalizing your approach for each employee, understanding value differences between generations, being aware of different motivating factors, asking questions instead of making assumptions, being willing to teach and learn from each other, and embracing differences among the generations. Effective communication and understanding among a diverse workforce can lead to collaboration, productivity and success for an organization.
This document discusses managing a multi-generational workforce. It identifies 5 generations currently or soon to be in the workforce - Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z. Each generation has different characteristics and motivations. To help different generations work together effectively, the document recommends creating cross-generational teams, pairing younger employees with mentors, hosting social events, and offering incentives tailored to each generation. Understanding generational differences can help organizations better engage and retain all age groups.
Gen Z had a unique childhood They were developing their personalities and life skills in a socio- economic environment marked by chaos, uncertainty, volatility and complexity. Blockbusters like The Hunger Games and Divergent depict teens being slaughtered. No wonder Gen Z developed coping mechanisms and a certain resourcefulness.
Bridging the Generation Gap in the Workplacebeatyaall
油
The document discusses the four generations currently in the workforce - Traditionalists, Baby Boomers, Generation X, and Millennials. It describes the defining events for each generation and their core values and preferences. Differences in perspectives and work styles between the generations are noted. Managing a multigenerational workforce effectively requires understanding these generational differences and adapting practices for attracting, motivating, and retaining each generation.
NEXT GENERATION RECRUITING: PROVEN STRATEGIES TO CONNECT AND ENGAGE GENERATION ZHuman Capital Media
油
Meet the generation that's never been offline. Generation Z born after 1998 is pouring into the workforce. They have an entirely different approach to communication, career and work than previous generations (even millennials). Growing up enabled and empowered by a tech-heavy and digital world, Generation Z has new strengths, weaknesses, needs and wants. Understand Generation Z and how best to recruit, connect and engage this unprecedented generation. This program is packed with practical ways to attract Generation Z.
ATTENDEES GAIN:
Insights into Generation Z values, behaviors, motivators and expectations.
Insights into how Generation Z is different from millennials.
Perspectives of what Generation Z wants in a job and employer.
Strategies that are proven and actionable to attract and engage Generation Z.
Best-in-class examples of organizations successfully recruiting Generation Z.
Ability to effectively recruit Generation Z.
This document discusses managing intergenerational conflict in the workplace. It notes that for the first time, there are four generations (Traditionalists, Baby Boomers, Generation X, Gen Y/Millennials) working together, each shaped by different events and with different work motivations and expectations. This can lead to workplace conflicts over issues like commitment, work ethic, and dress code. Managing different generations requires understanding what motivates each group. The document provides characteristics and traits of each generation, as well as strategies for managing them, including communication, delegation, and feedback. Effective multigenerational management involves dealing with generational differences.
In all six cultures Catalyst studied, altruistic leader
behaviors such as empowerment and humility were
an important part of the repertoire among inclusive
leaders. Further, Catalyst found that the practice of
altruistic leadership is an effective way of helping
women and men feel included. Our results suggest
that global organizations seeking to create more
inclusive work cultures should consider how
to develop and reinforce altruistic leadership
behaviors among their talentespecially among
emerging leaders.
Employee engagement refers to the commitment and passion employees feel towards their work and organization. Engaged employees strive to do their best work, feel loyal to the company, and want the company to succeed. Engagement is influenced by employer practices like job design, training, compensation, and career development opportunities. Highly engaged employees benefit organizations through increased productivity, customer satisfaction, innovation, and competitive advantage, while lowering absenteeism and turnover. Managers can promote engagement through open communication, employee learning, rewards, work-life balance, and selecting the right managers to coach employees.
This document discusses employee engagement. It provides definitions of employee engagement, lists benefits of an engaged workforce such as increased productivity and profitability. It also describes how employee engagement is measured using Gallup's 12 question survey. The document outlines different types of engaged and disengaged workers and discusses the manager's role in promoting engagement through developing relationships with employees and recognizing their work. Finally, it discusses legal implications when disengaged employees are subjected to discrimination.
Meet Generation Z: Forget Everything You Learned About MillennialsAnita Valerio
油
Gen Z, those born after 1995, are now the largest living generation and influence household purchases. They are more entrepreneurial than previous generations and see self-employment as desirable. Gen Z grew up in a diverse world with blurred gender roles and are concerned about economic issues. They are constantly connected through multiple devices and have short attention spans due to their digital lifestyle.
E-learning has positively impacted the education sector by providing flexibility, tools for professional development, and improved communication. It allows educators to access training anywhere and at any time. E-learning also helps develop learning paths for teachers and track their progress. This flexibility has helped increase IT skills for both teachers and students. E-learning is also an effective management tool that provides insight into skills gaps within schools.
The document discusses the different generational cohorts in today's workforce - Traditionalists, Baby Boomers, Generation X, and Generation Y. It outlines the key characteristics of each generation, including their experiences, values, workplace behaviors, and motivators. Bridging the generation gap requires understanding these differences and finding ways to leverage the strengths of each cohort, such as through mentorship programs, listening to employee ideas, emphasizing individual value, and using social media to share knowledge as older generations retire.
The document discusses work-life balance and provides strategies to achieve it. It notes that work-life balance involves properly prioritizing work and career ambitions with personal health, leisure, and spiritual activities. Some common causes of imbalance are increased responsibilities at work and home, long work hours, personal mindset, and social media. Not having a balance can lead to poor health, conflicts, poor performance, and financial loss. Suggested solutions include time management, flexible schedules, being present and accountable, setting boundaries, and saying no. Benefits to employees include improved relationships, self-satisfaction, better health and well-being, and a more balanced life. Organizations see benefits like increased productivity, lower turnover, improved morale
This document provides information on managing and motivating millennials in the workplace. It discusses the characteristics of millennials and how they differ from other generations in areas such as leadership, feedback, and work-life balance. Tips are provided on managing millennials effectively, such as providing strong management, connecting work to a higher purpose, making recognition impactful, making work challenging and engaging, and leveraging technology. The document also discusses how millennials are entering management roles and the differences and similarities between millennials and the new Gen Z workers.
Generational Differences in the Workplacemiraclecln
油
Generational differences are perceived in the workplace, according to "Can You Trust Anyone Under Thirty?", a case study in Conrad and Poole's (2012) Strategic Organizational Communication (pp. 14-17). Levenson (2010) counters that perceived differences may not be actual differences, especially when stages of life cycles and environmental factors are considered.
Recruiting, Retaining and Engaging the Next Generation College StudentAerial Ellis
油
A revealing look at the intergenerational approach to higher education and what institutions must do to understand, recruit and engage millennial employees and generation Z students.
Managing the Generation Gaps is a presentation about understanding the characteristics of different generations (Baby Boomers, Gen X, and Millennials) and how to communicate effectively with each generation. The document discusses the employment expectations and work ethics of each generation. Baby Boomers value hard work and loyalty to companies. Gen X values work-life balance and autonomy. Millennials want frequent feedback and meaningful work. Managing across generations effectively can improve employee motivation, productivity, and business success.
The document discusses how Gen Z and Millennials are colliding in the workforce for the first time. Key points include:
- Gen Z, born between 1994-2010, has started entering the workforce while Millennials are taking on more management roles.
- A study found that both generations value collaboration and frequent communication with coworkers and managers.
- To engage and retain Gen Z and Millennial workers, companies need to focus on financial rewards, career development opportunities, flexibility, and addressing stress from work and financial pressures. Both generations expect technology to play a large role in the workplace as well.
You are the chair, chief executive officer, president and chief branding officer of the entity best known as YOU, Inc. It is your charge to direct and lead YOU, Inc. toward the achievement of your personal and/or career philosophy, mission, vision, strategy, goals and objectives. By partnering with your Personal Board of Directors, YOU, Inc. can develop, grow and thrive.
Future Trends in Recruitment due to the impact of Covid-19Fatema Tandiwala
油
The impact of COVID-19 has hit businesses in multiple ways, and recruitment is no exception. Your plans to take on more staff may have gone out the window, or conversely, you might be having to hire more people than youve ever had to before!
Whatever situation you find yourself in, one things for sure. How your company responds to this unprecedented pandemic will define your relationship with your future hires, staff, and customers.
Navigating Generational Differences in the Professional EnvironmentMeghan Granito
油
With five generations meeting in the workplace for the first time in history, we are challenged daily to understand the attitudes, values, and demands of our coworkers, customers, and the public in general. Understanding the similarities and differences between the generations, including distinct preferences for how to communicate effectively, is key to successful relationships.
8 Tips To Communicate With 4 Different Generations In The Modern WorkplaceiOFFICE Inc.
油
This document provides 8 tips for communicating effectively with a multi-generational workforce. Each generation has different preferences and views of work based on their experiences. The tips include getting everyone on the same page about expectations, using multiple communication avenues to accommodate different preferences, personalizing your approach for each employee, understanding value differences between generations, being aware of different motivating factors, asking questions instead of making assumptions, being willing to teach and learn from each other, and embracing differences among the generations. Effective communication and understanding among a diverse workforce can lead to collaboration, productivity and success for an organization.
This document discusses managing a multi-generational workforce. It identifies 5 generations currently or soon to be in the workforce - Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z. Each generation has different characteristics and motivations. To help different generations work together effectively, the document recommends creating cross-generational teams, pairing younger employees with mentors, hosting social events, and offering incentives tailored to each generation. Understanding generational differences can help organizations better engage and retain all age groups.
Gen Z had a unique childhood They were developing their personalities and life skills in a socio- economic environment marked by chaos, uncertainty, volatility and complexity. Blockbusters like The Hunger Games and Divergent depict teens being slaughtered. No wonder Gen Z developed coping mechanisms and a certain resourcefulness.
Bridging the Generation Gap in the Workplacebeatyaall
油
The document discusses the four generations currently in the workforce - Traditionalists, Baby Boomers, Generation X, and Millennials. It describes the defining events for each generation and their core values and preferences. Differences in perspectives and work styles between the generations are noted. Managing a multigenerational workforce effectively requires understanding these generational differences and adapting practices for attracting, motivating, and retaining each generation.
NEXT GENERATION RECRUITING: PROVEN STRATEGIES TO CONNECT AND ENGAGE GENERATION ZHuman Capital Media
油
Meet the generation that's never been offline. Generation Z born after 1998 is pouring into the workforce. They have an entirely different approach to communication, career and work than previous generations (even millennials). Growing up enabled and empowered by a tech-heavy and digital world, Generation Z has new strengths, weaknesses, needs and wants. Understand Generation Z and how best to recruit, connect and engage this unprecedented generation. This program is packed with practical ways to attract Generation Z.
ATTENDEES GAIN:
Insights into Generation Z values, behaviors, motivators and expectations.
Insights into how Generation Z is different from millennials.
Perspectives of what Generation Z wants in a job and employer.
Strategies that are proven and actionable to attract and engage Generation Z.
Best-in-class examples of organizations successfully recruiting Generation Z.
Ability to effectively recruit Generation Z.
This document discusses managing intergenerational conflict in the workplace. It notes that for the first time, there are four generations (Traditionalists, Baby Boomers, Generation X, Gen Y/Millennials) working together, each shaped by different events and with different work motivations and expectations. This can lead to workplace conflicts over issues like commitment, work ethic, and dress code. Managing different generations requires understanding what motivates each group. The document provides characteristics and traits of each generation, as well as strategies for managing them, including communication, delegation, and feedback. Effective multigenerational management involves dealing with generational differences.
In all six cultures Catalyst studied, altruistic leader
behaviors such as empowerment and humility were
an important part of the repertoire among inclusive
leaders. Further, Catalyst found that the practice of
altruistic leadership is an effective way of helping
women and men feel included. Our results suggest
that global organizations seeking to create more
inclusive work cultures should consider how
to develop and reinforce altruistic leadership
behaviors among their talentespecially among
emerging leaders.
Employee engagement refers to the commitment and passion employees feel towards their work and organization. Engaged employees strive to do their best work, feel loyal to the company, and want the company to succeed. Engagement is influenced by employer practices like job design, training, compensation, and career development opportunities. Highly engaged employees benefit organizations through increased productivity, customer satisfaction, innovation, and competitive advantage, while lowering absenteeism and turnover. Managers can promote engagement through open communication, employee learning, rewards, work-life balance, and selecting the right managers to coach employees.
This document discusses employee engagement. It provides definitions of employee engagement, lists benefits of an engaged workforce such as increased productivity and profitability. It also describes how employee engagement is measured using Gallup's 12 question survey. The document outlines different types of engaged and disengaged workers and discusses the manager's role in promoting engagement through developing relationships with employees and recognizing their work. Finally, it discusses legal implications when disengaged employees are subjected to discrimination.
Meet Generation Z: Forget Everything You Learned About MillennialsAnita Valerio
油
Gen Z, those born after 1995, are now the largest living generation and influence household purchases. They are more entrepreneurial than previous generations and see self-employment as desirable. Gen Z grew up in a diverse world with blurred gender roles and are concerned about economic issues. They are constantly connected through multiple devices and have short attention spans due to their digital lifestyle.
E-learning has positively impacted the education sector by providing flexibility, tools for professional development, and improved communication. It allows educators to access training anywhere and at any time. E-learning also helps develop learning paths for teachers and track their progress. This flexibility has helped increase IT skills for both teachers and students. E-learning is also an effective management tool that provides insight into skills gaps within schools.
The document discusses the different generational cohorts in today's workforce - Traditionalists, Baby Boomers, Generation X, and Generation Y. It outlines the key characteristics of each generation, including their experiences, values, workplace behaviors, and motivators. Bridging the generation gap requires understanding these differences and finding ways to leverage the strengths of each cohort, such as through mentorship programs, listening to employee ideas, emphasizing individual value, and using social media to share knowledge as older generations retire.
The document discusses work-life balance and provides strategies to achieve it. It notes that work-life balance involves properly prioritizing work and career ambitions with personal health, leisure, and spiritual activities. Some common causes of imbalance are increased responsibilities at work and home, long work hours, personal mindset, and social media. Not having a balance can lead to poor health, conflicts, poor performance, and financial loss. Suggested solutions include time management, flexible schedules, being present and accountable, setting boundaries, and saying no. Benefits to employees include improved relationships, self-satisfaction, better health and well-being, and a more balanced life. Organizations see benefits like increased productivity, lower turnover, improved morale
This document provides information on managing and motivating millennials in the workplace. It discusses the characteristics of millennials and how they differ from other generations in areas such as leadership, feedback, and work-life balance. Tips are provided on managing millennials effectively, such as providing strong management, connecting work to a higher purpose, making recognition impactful, making work challenging and engaging, and leveraging technology. The document also discusses how millennials are entering management roles and the differences and similarities between millennials and the new Gen Z workers.
Generational Differences in the Workplacemiraclecln
油
Generational differences are perceived in the workplace, according to "Can You Trust Anyone Under Thirty?", a case study in Conrad and Poole's (2012) Strategic Organizational Communication (pp. 14-17). Levenson (2010) counters that perceived differences may not be actual differences, especially when stages of life cycles and environmental factors are considered.
Recruiting, Retaining and Engaging the Next Generation College StudentAerial Ellis
油
A revealing look at the intergenerational approach to higher education and what institutions must do to understand, recruit and engage millennial employees and generation Z students.
Managing the Generation Gaps is a presentation about understanding the characteristics of different generations (Baby Boomers, Gen X, and Millennials) and how to communicate effectively with each generation. The document discusses the employment expectations and work ethics of each generation. Baby Boomers value hard work and loyalty to companies. Gen X values work-life balance and autonomy. Millennials want frequent feedback and meaningful work. Managing across generations effectively can improve employee motivation, productivity, and business success.
The document discusses research findings on Generations X and Y. It aims to understand the characteristics of each generation to better manage across generations and enhance employee performance. Generation X includes those born between the 1960s-1980s who are cynical and entrepreneurial. Generation Y, also known as Millennials, includes those born between the 1980s-2000s who are confident, ambitious, and want work-life balance. Key contrasts between the generations are that Generation X views authority formally while Generation Y questions it, Generation X lives to work while Generation Y works to live, and Generation Y desires a less structured work environment.
This document discusses Generation Z and their traits that are important for organizations to understand to effectively market to and recruit Gen Z. Some key points:
- Gen Z is highly digitally connected, having grown up with technology like smartphones and social media. They are more educated and entrepreneurial than previous generations.
- Gen Z values making a positive impact, diversity, and they expect to have influence and voice their opinions. They want to work for innovative companies and be able to work flexibly.
- To attract Gen Z, companies need to demonstrate how graduates can contribute meaningfully to solving problems. Content should be shareable and optimized for quick consumption across digital platforms. Workplaces should facilitate knowledge sharing and remote work arrangements.
Over recent years schools have tried, and often struggled, to understand how to work effectively with the 'millennial' generation. Now a new, and very different, generation is entering the workforce.Generation Z, GenZ or the iGeneration, have grown up in a time of crises; whether financial, social, political or medical. But they have also been brought up and educated during a period of unprecedented technological development. These factors have shaped their understanding of the wider world and, consequently, their expectations of the workplace.This presentation will examine the factors and experiences that have shaped Generation Z and some of their perceptions about work. It will look at the ways in which schools can attract and retain Generation Z and the opportunities that their understanding may provide.
Difference between Baby Boomers, Generation X and Generation Y and their attitude towards work. How to manage Generation X & Y and what to expect from the three generation
This document discusses generational differences and similarities. It divides people into generations based on their birth years and the experiences that shaped their attitudes and values. The generations discussed are Traditionalists, Baby Boomers, Generation X, and Generation Y. For each generation, the document outlines their background, defining experiences, character traits, and typical working styles. It also examines differences between generations in areas like views on authority, technology use, work-life balance preferences, and more. Overall, the document aims to better define each generation and find common ground between them.
This document discusses managing different generations in the workplace. It outlines the key characteristics of the Lost Generation, Baby Boomers, Generation X, and Generation Y. Some of the challenges of a multigenerational workforce include differing work ethics, views of authority, and technological skills. To promote safety and productivity, managers must understand what motivates each generation and provide customized feedback, training, and rewards. Fostering respect among generations and allowing each to contribute their strengths can help create a cooperative team environment.
This 際際滷Share provides a framework for how companies can adopt new human resources management policies and work environments which will appeal to the unique values of Generation Y. It also serves as a reminder that satisfying the unique needs of Gen Y is essential for a company to recruit and retain talented employees. Because the number of Gen Ys is almost four times the size of the number of Generation X, it is in an organizations best interest to take heed of the implications of this study.
Multigenerational Graduates Transitioning into the Workforce - PD Committee P...Theresa Green-Ervin
油
Tools that can assist Career Service Professionals and Recruiters/Employer Relations to further engage with multigenerational students entering the workforce. Also, will cover the needs of the generations and the organizations.
This document discusses the characteristics of Generation Y and how they can be engaged in the workforce. It describes Generation Y as individualistic yet team-oriented, confident, ambitious, expecting, "famous", open, direct, empowered, wired, global, mobile, independent, information-rich, associative, instantaneous, always "on", impatient, adaptable, diverse, and able to absorb information and innovate. It provides expectations Generation Y has for work environments and tips for employers on engaging this generation.
Generation Z faces stiff competition entering the workforce during the ongoing recovery from the Great Recession that could take over a decade to overcome. They will likely find jobs in healthcare, IT, leisure and hospitality, but higher education is increasingly necessary and saddles many with debt. As the first "always connected" generation, technology and social media are integral to Generation Z's lifestyle, but this connectivity can enable sedentary habits and obesity while civic engagement may decline. Solutions are needed to empower this generation.
Think Millennials and Gen Z are the Same? Think Again. Amy Snow
油
Gen Z is just being defined, but for some reason marketers and journalists often conflate them with Millennials. But this new cohort is different in some really critical ways. Learn everything you need to know about both.
This document discusses strategies for recruiting and retaining a mixed-generation workforce. It begins by defining four generations currently in the workforce - Baby Boomers, Generation X, Millennials, and Generation Z. It acknowledges stereotypes about each generation and discusses how events shaped each cohort. The document then examines the work values and leadership styles of each generation. It concludes by offering HR solutions like flexible working, mentorship programs, and social purpose recruitment to balance the needs of a multigenerational workforce.
Career coaching and the Multi-generational workforceervintheresag
油
A presentation that expresses the view of the 21st century organizations and how the needs and expectations have changed regarding the needs of the (5) cohorts and the organizations while each work harder than ever to recruit and retain employees.
Generational Dynamics in Service Management - Tips for Working Together; ITSM...ITSM Academy, Inc.
油
If youre like most companies, you likely have 3-5 Generations on your teams. Enjoy humor and hear tips on how to attract and integrate the Millennials & Boomlets into your Service Management Teams and explore what the rapid Aging of America means to your company and what you should be doing to prepare so youre not caught short by the wealth of tribal knowledge exiting in mass! Learn things like how to help them communicate and produce results with one another without driving each other crazy! And which generational pairings work most effectively together. Have some fun as we explore creative ways to get things accomplished effectively for your customers across the Generations.
2. 20th Century
G.I.
Generation
Silent
Generation
Boom Generation/
Hippie
Baby
Busters
Boomerang
Generation Echo Boom
Generation
Y
Baby
Boomers
Generation
X
Greatest
generation
Experienced
world
war II in
adulthood
Experienced
world
war II in
childhood
Space
Exploration,
First Modern
"counterculture"
Rise of the
Information
Age/Internet/
War on
Terror/Iraq War/
Rising Gas and
Food Prices
Experienced
cold war
Rise of mass
media / end
of cold war
3. 21st Century
Generation Z
New silent
generation
Rise of the information age /
internet/ dot com bubble/
digital globalization
Gen Z Definition
Born between 1994 and 2010
Born during the financial meltdown
Never lived without the internet
Will become most diverse, entrepreneurial and
educated generation
Born with technology and therefore most technically
innate
More socially aware than their predecessors
Gen Z Characteristics
Continually connected
Speak their own language
Skeptical of authority
Influenced by peers
Seek recognition and fame
Enjoy absurdity and off humor
Skim text and information quickly
Easily bored
Expressive and digitally creative
they are,
The children of generation X
Arriving as the baby boomers retire
Recieving Generation Y's previous jobs
also called as,
iGen
Generation V (virtual)
Generation Cox
Google generation
Internet generation
The new silent generation
4. 2 billion jobs that exist
today will disappear by
2030 (roughly 50% of jobs
world wide)
- futurist Thomas Frey.
65% of children entering grade
school this year will assume
careers that dont yet exist.
Cathy N. Davidson -
(Duke University
professor)
Today, wokforce consists of 11 million Gen Z employees
By 2015 workforce will consist of 20 million Gen Z employees
By 2017 workforce will consist of 25 million Gen Z employees
By 2019 workforce will consist of 30 million Gen Z employees
By 2020 Gen Z will make up nearly 20% of the workforce
- Tulgans
research
Gen Z has entered the workforce and will continue to do so, to attract them and
retain them HR leaders must make the relevant efforts to understand who they are,
what they want and provide them with what is required.
5. Understanding Gen Z
Gen Z is a cohort of digital natives; an impatient, blink of an eye generation whose
information comes from what is trending in social media. This screen based generation
utilizes technology as a tool to communicate, share information, be entertained, receive
and complete school assignments, obtain breaking news, and so much more in every
aspect of their lives.Their social life is usually conducted through a 2 by 4 inch screen,
and their role models whoever who has the most amount of Twitter followers.
They are continually processing information to which they have instant access. Gen Z's
are dependent on technology to such an extent that they will turn to YouTube or other
video platforms for tutorials and to troubleshoot before asking for help which shows how
they also have a strong desire for autonomy and prefer to solve their own problems.
Generation Z simultaneously grew up way too fast and never grew up at all. Their access
to information, ideas, images and sounds is completely without precedent. At the same
time, they are isolated and scheduled to a degree that children have never been. -Tulgan
Constantly connected
6. As a result of this Gen Z has become a generation with an attitude that stems from
wanting everything and wanting it now. It also makes them de-sensitised to sex,
violence and drugs as they live in a much more virtual reality than planting their feet on
the ground, making them very much of a "what's in it for me" generation.
They are much more advanced than their previous generations having access to
information at their fingertips making them more intelligent, astute and versatile.
They intend to take things earlier in life in order to complete things earlier in life.
7. Generation Z is similar in attitude to the Silent Generation (who experienced world war II
in their childhood) growing up in the midst of the financial crash,terrorism and war they
have experienced austerity around every corner. Being the kids of generation X, the "lost
generation" who were subjected to a lot of day care and divorces in their days and
perhaps out of work and struggling during the recession during their adulthood,
generation Z tends to be more hard working and fiscally savvy desiring stability in their
work-career choices.
Due to this reason the following observations have been made,
63 out of every 100 teenagers report that they want colleges
to teach them about being an entrepreneur.
42 out of every 100 teenagers expect to be self-employed
later in life, and this percentage was higher among minorities.
Despite the high cost of higher education, 81 out of 100
Generation Z members believe going to college is extremely
important.
They have a lot of anxiety around debt, not only student
loan debt, and they report they are very interested in being
well-educated about finances.
Survey conducted by the Northeastern University
Echoing the silent generation
8. Advantages Disadvantages
Will settle down quickly and have fewer
jobs as they value stability
Will be more entrepreneurial, loyal, and
open-minded.
Will be less motivated by money
Lives in multigenerations so can fit in
easily
May help companies derive possible cost
savings by working remotely.
More socially aware and responsible
Will be tech-savvy, ambitious,
hardworking and fiscally savvy
Pragmatic and sceptical
Heavy competition as many of them will start
up their own companies
They have higher expectations of employers
They are also more likely to be susceptible to
distractions and constantly multi-tasking
between technologies which may affect their
ability to finish tasks.
Lacks interpersonal communication skills
and the ability to think critically,problem-
solving skills and professionalism/work ethic
Slightly more selfish in their own aspirations
9. Opportunity for career growth (36%)
Fulfilling work (19%) they want to have a positive
impact on society
Stability (19%)
Friendly work environments (10%)
Flexible schedules (7%)
Highest salary (6%)
Survey conducted by Adecco Staffing
What Gen Z looks for in a career
10. Generation Z is constantly connected - recruiters will have to be constantly connected
"54% of Gen Z-ers visit YouTube multiple times a day"
As was described before Gen z is more socially aware and are used to instant
accessing and processing of information. For recruiters, this means being ready to
communicate on a wide variety of platforms on a continual basis. In order to recruit
the top talent, recruiters will have to be as connected as they are and will need to
keep up with their preferred networks, which will likely always be changing.
HR role in recruiting Gen Z
Gen Zs have high expectations of employers, to
attract them recruiters will have to innovate, stay fresh
as well as use high impact visuals in marketing.
Recruiters will need to be transparent about what
they want, as this generation is skeptical of marketing.
Providing a laser-focused explanation of their roles
through more structured job descriptions and strict
definitions of their responsibilities will go a long way in
engaging members of Generation Z.
11. Gen Z will value flexible schedules - HR recruiters will have to be flexible
For generation Z flexible schedules will continue to grow in importance along with
part time and contract work. They will likely adopt a variety of part time roles
moving farther away from the traditional 8-to-5 job structure so recruiters will need
to adjust their schedules and goals. To do this they may even have to examine
their current policies and change them accordingly.
Further, gen Z do not feel bound to work in one specific place every day, they
would rather work from home if they think more work will be done that way,
recruiters will have to be flexible with this as generation Z gives more importance
to the work they are doing and the people they work with than the office space
they work at.
Gen Z craves honesty - HR recruiters will have to be honest and transparent
"Unlike previous generations, Gen Z sees leadership as a privilege"
- Jim Link, CHRO for Randstad North America
Gen Zers believe honesty is the most important quality in a leader. This group seeks
leaders who demonstrate strong integrity and provide a clear vision for the
organization. Therefore to win their loyalty and confidence HR leaders will have to
prove their integrity.
12. Born in a time period experiencing an economic trough Gen Z value practicality, constant
structure, predictability and stability in their work place more than anything. HR leaders must
ensure the organization is stabalized and immediate results are provided to make the
employees satisfied with their current work place.
They echo the silent generation - HR should echo them
HR role in retaining Gen Z
Income and earning their keep is a big motivation for Gen Z therefore HR leaders
should make sure to remunerate them with sufficient salaries.
Gen Z's also crave relationships with authority figures, so HR managers need to be
guiding, mentoring and communicating in person with their Gen Z workforce.
13. Most of the Gen Z-ers are already completing internships and taking advantage of
volunteering opportunities. They are looking forward to take things earlier in life in order to
complete earlier in life. Employers need to find business solutions and processes that will
work for this generation as they enter the workplace.
Above all, the hardest thing for companies trying to hire Gen Z-ers will be retaining them as
they constantly look for challanges, exposure to new projects and career progressions, HR
leaders must keep up with the latest career trends and make constant efforts to make sure
Gen Z is given the relevent training and growth oriented professional development they
need.
Gen Z is career focused - HR will have to ensure progress
Gen Z prefer face to face communication,
mentoring and coaching than online training
from their mentors. HR managers will therefore
have to ensure that the Gen Z's are mentored
in a more practical, concrete manner.
command-driven social media- in which the
employer controls who is in a group and what is
discussed and engaging workers with smaller
bits of information can be effective approaches
for training and onboarding these young
workers.
14. The ability of Gen Z's to effectively adapt to technology and the fast-paced, changing
world will indeed impact the workforce. As a result, recruitment practices and career
coaching will change in a profound way.
This generation of digital natives will leave its mark on the workforce as it makes its way
in. They want to change the world, feel that their work has to be of value to society, and
love the idea of volunteer work.
HR leaders should support Gen Z's in leveraging lucrative career opportunities and
make sure they are retained within the organisation to do this they will have to act as
a recruiter and think like a candidate.
"To recruit in this environment is
like being part wizard, part
astronaut, part diplomat, part
guidance counselor"
- Meghan. M. Biro