This document provides a summary of Igor H. Shvartsmans's experience and qualifications for system administration and IT support roles. He has over 8 years of experience managing Windows and UNIX systems, networks, helpdesks, and providing technical support. He has technical expertise in operating systems, hardware, software, and networking. He holds certifications in Microsoft and VMware technologies. His professional experience includes contracting roles providing IT support, hardware installations, software updates, and helpdesk management for various financial and technology companies.