joannelder2015
- 1. Jo Ann Elder 4207 Chesterwood Way Somerset, New Jersey 08873 Phone :(732)271-2582 or cell: (908)334-1836 joann.elder4207@comcast.net Profile: Enthusiastic, creative professional with over 20 years’ experience in the client relations and business sectors Expertise in initiating projects for boosting productivity, increase efficiency, quality of service, and enhance client satisfaction. Proven skills in strategic planning, training, organization, research and improving operations through policies promoting a team-based work atmosphere and superior customer service Experience: CSAV Agency, Iselin New Jersey 2001-2015 Documentation Auditor Organized and detailed-oriented Team Leader Planned and Implemented new ideas and solutions while boosting employee morale Build and maintained customer relationship in a timely manner Audit contracts Reviewed and tariff filed all price data for accuracy completeness and consistency with the federal maritime commission Executed high phone inquiries while providing accurate and quality service to all clients, vendors, truckers dispatched, terminals internal and external parties Directed and performed documentation export and import releases Analyzed, support day to day transfer pricing process, operation and reviewed timely preparation of US federal transfers Directed and maintained daily and monthly financial reports on cost control Processed daily invoices Maintained import and export shipments while controlling multiple cargo terminals on the East, Midwest, Gulf and West coast regions Traced and traced import and export movements Reviewed and performed daily updates on operational systems, EDIdata, and equipment utilization, lease on and off hires, all cargo transport, carrier insurances and vessel activities. Provided employee training on overall cost/price, contracts, equipment process and client communications CHO YANG INC. East Rutherford, New Jersey 2000 - 2001 Senior Equipment/Intermodal Analyst Processed management reports and operational functions for adequate procedures Processed and contributed to creative thinking solutions. Implemented and updated information while forecasting vessel allocation for all possible export shipments Direct contact with shippers, rail yards and terminals for cargo loading Maintained and quote rail rates, tracked and traced in and outbound movements with direct communication with customers. Performed daily updates for carrier insurances, EDI data transactions
- 2. MITSUI O.S.K. LINES, Jersey City NJ 1996 - 1999 Equipment Administrator Maintain empty rate list, correct; collect all PDI information and distributions. Coordinate all information needed for surplus and deficit areas in USA. Direct client contact, monitored and conducted board meeting with new and old accounts. Maintained and forecast vessel allocations internationally. Effectively maintained inventory for services rendered through economical utilization Maintained and sold various cargo worthy containers internationally by providing professional services and developed a vast increase in container sales with an added volume over 50%. Maintained and processed per diem and demurrage invoices. BCAP, Bayonne NJ 1990 – 1998 Manager Planned, organized on a timely basis. Direct contact with customers Maintained corporate and residential accounts Direct hired and delegate scheduled activities Maintained staffing, accounts and balance sheets Maintained and monitored inventory control. Increased productivity and increased cost. Education: New Jersey City University, Jersey City New Jersey BACHELOR OF SCIENCE DEGREE IN BUSINESS Skills: Microsoft Word, Microsoft Excel; EZ-Tariff, AFLS, Lotus Notes and various company operational systems References: Upon Request