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John Allen resume
- 1. John Allen 300 BLACKMAN DR. W. WARTRACE, TN 37183 (727) 656-9367 jallen589@gmail.com PRODUCTION MANAGER/DISPATCHER/RECEIVING SPECIALIST CUSTOMER SERVICE A motivated quick learner,one of my greatest strengths is the willingness to step into new roles, whether temporary or long-term, learning as I go to assist where help is most needed and to grow personally within the company and be as versatile as possible. My work ethic and positive attitude helped me not only achieve my first promotion only 5 months into the job, but to be recruited by the General Manager and Operations Manager and promoted again 5 months later upon a new location being opened. I am self-motivated, versatile, reliable and respected by coworkers,friends and family alike, and learn new skills quickly. Accomplishments - After becoming Receiving Clerk, quickly learned all applicable responsibilities as well as how to use the company software, so that I was able to reorganize and improve how material was received and stocked, allowing greater ease of access. - Helped turn a new location into a well-oiled machine under my new position as dispatcher by organizing much of the warehouse and running delivery trucks more efficiently to maximize product sent while cutting man hours and fuel costs. - After being put in charge of production as well, I maximized efficiency by balancing the schedule and putting people in more suitable positions. - Helped retain multiple customers after issues arose with product by speaking directly with the customer in order to understand the issue and come up with a solution that was acceptable. Skills Quick learner, balancing production schedule and prioritizing orders, quickly resolving conflicts for salespeople, computer literate and program adaptable, placating customers and getting positive results whether national account or small contractor, learning related positions as backup, versatility and good communications lead to multiple promotions. Experience APRIL 2015 - JULY 2016 ProBuild/Builders First Source, Tampa, FL - Production Supervisor ● Responsible for balancing schedule of interior and exterior door production. ● High volume shop servicing multiple counties and dozens of varied customers. ● Resolved scheduling conflicts and customer emergencies to accommodate customer and salespeople whenever possible. ● Often dealt directly with customers in order to assist salespeople meet customer needs. ● Assisted inventory purchaser when possible to alert him to needed stock and special order materials to keep business flowing. ● Coordinated with dispatch to have production scheduled to be complete for delivery, as well as backing up dispatch when needed. ● Ensure safety requirements are met, providing all PPE and safety related information when needed. ● Responsible for quality control as well as customer returns, finding out what the issue is and correcting before reshipping product to customer. ● Trouble shooting with production team on ‘odd jobs’ to either work around issues or get needed implements to get any job done.
- 2. AUGUST 2014 - APRIL 2015 ProBuild, Tampa, FL - Dispatcher ● Responsible for scheduling delivery of material to new house and renovation construction sites, from entire interior trim packages to entry doors and small material drops. ● Ran up to 5 box trucks and 2 pickup trucks every day, routing and balancing amount of material to maximize efficiency while taking care of every customer every day. ● Coordinating with salespeople in order to take care of all customers whether a national account or a smaller scale contractor as much as possible. ● Fitting emergency deliveries into the schedule, often on a same day basis to keep customers supplied and jobs running across multiple counties. ● For much of the time as dispatcher also ran production at the same time. MARCH 2014 - AUGUST 2014 ProBuild, Clearwater, FL - Receiving Clerk ● Responsible for unloading vendor trucks via forklift, and receiving material, as well as storing and restocking material in lumber yard and millwork warehouse. ● Also responsible for entering orders into system to add to inventory, after verifying quantities were correct and adjusting PO quantities to match. ● Unload anywhere from 5 to 30 trucks a day, ranging from stock lumber orders to stock door slab orders and special order materials, as well as windows. ● Also assisted lumber pullers in yard assembling lumber and fastener orders for new house construction. ● Rotated stock and restocked material in lumber yard, fastener section of warehouse, and molding and door slabs in door shop. OCTOBER 2013 - MARCH 2014 ProBuild, Clearwater - Customer Service Associate ● Responsible for assisting walk in customers in lumber yard. ● Assisted lumber order pullers. ● Maintained yard appearance and stock. ● Any other duties assigned by management as needed, including rearranging entire lumber yard and adding new racking to increase storage capacity outside yard. MARCH 2011 - OCTOBER 2013 Home Depot, Seminole, FL - Sales Associate - Lumber/Building Materials and Garden ● Responsible for assisting customers with product knowledge and loading materials. ● Assisted departments with unloading daytime deliveries via forklift, and restocking various departments via forklift, reach truck and order picker machines. ● Performed any added tasks as required by location General Manager. ● Upon request of management, worked for overnight inventory preparation for the store location. Education AUGUST 2003 - JUNE 2007 Center for Advanced Technologies - Lakewood High, St. Petersburg, FL - Cum Laude Member of National Honor Society. AP English, History, Chemistry, Physics, Biology and Calculus. SEPTEMBER 2007 - June 2008 University of Central Florida - Orlando, FL - Incomplete AS Majored in Criminal Justice but did not complete degree
- 3. Awards National Honor Society. High school cum laude and multiple AP credits. Promoted multiple times at ProBuild. References Sean McDonald - General Manager of Builders First Source: 813-523-5412 Mike Mammolito - Outside Sales Representative for Builders First Source: 727-408-1830 Ken McKeever - Outside Sales Representative for Builders First Source: 813-267-9402 Additional I recently moved from St. Petersburg, FL to Tennessee with my wife and mother-in-law, who just retired, in order to restart and refresh our lives and careers. I am interested in a variety of subjects and open to numerous career possibilities. I enjoy the outdoors, sports, cooking and spending time with my family.