ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
Lauren Michelle Slott
1744 Hayes St. San Francisco, CA 94117
951.440.4386 ? FreshWaterPenguin@gmail.com
Objective
Experience
To bring my creativity, management experience and love for thorough and compassionate customer service
to a challenging position in management or customer relations. I would like to join a progressive, people-
first company that offers opportunities for growth, both professionally and personally.
Trader Joe¡¯s
Crew Member
Carlsbad/San Francisco, CA
8/2012-Present
?? Provide outstanding, personable customer service.
?? Maintain awareness and knowledge about all products and product alternatives to best serve and advise
customers and to keep track of inventory.
?? Keep floor stocked and ensure that products are provided to customers on timely basis.
?? Perform cashier duties while following cash handling and counting procedures; fully responsible for drawer.
?? Enter daily orders into system.
?? Accept and process shipments and deliveries effiiciently and carefully.
Tilly¡¯s
Co-Manager, Store
Oceanside, CA
8/2010-3/2011
?? Provided high-level leadership and direction by maintaining strong customer service and positive employee
relations.
?? With a team of managers, was responsible for all aspects of store operation, including opening and closing.
?? Managed sales floor, including visual merchandising, cash handling, and loss prevention.
?? Managed hiring, assessment, motivation and development of staff.
Store Manager
?? In addition to managerial duties as listed above:
?? Increased overall sales by 3% for the last year in this location, and 11% for the year prior.
?? Aided District Manager in running contests, call-outs, E-mails, store visits and team
training events.
?? Had the most well-merchandised store in the district and was recognized by the District
Manager, Regional Manager and Corporate Office team for outstanding merchandising.
?? Created and trained a strong team of staff and assistant managers, many recognized by
Corporate for the quality of their service.
Store Manager
?? Location was three months old when I was brought in to manage it.
?? Recruited and trained entire staff.
?? Trained and developed first assistant manager for promotion to managment at El Cajon
location.
?? Re-merchandised entire store and was recognized for outstanding customer service and
merchandising in this new location.
Carlsbad, CA
10/2007-5/2010
Zumiez
Temecula, CA
5/2010-8/2010
Store Manager
?? Was responsible for all staff customer service and interactions.
?? Managed schedule, payroll, and all cash flow and handling, including deposit drops.
?? Maintained daily inventory and tracked sales on an hourly basis.
?? Kept track of store-wide and staff-specific goals with regard to sales and customer service.
?? Made hiring decisions, trained, supported, and provided motivation to staff.
Chula Vista, CA
6/2007-10/2007
First Assistant Manager
?? Served as point person for daily operations.
?? Recruited, interviewed, managed, and trained staff of 15.
?? Managed sales floor, loss prevention, and inventory.
?? Maintained daily statistical sales tracking reports and detailed documentation of store¡¯s assets.
?? Increased sales by 35%.
?? Supervised and monitored staff sales performance.
?? Groomed and promoted two sales associates.
Rancho Cucamonga, CA
11/2006-6/2007
Second Assistant Manager
?? Hired as sales associate.
?? Number one sales associate for location.
Temecula, CA
6/2006-11/2006
References
Matthew Finkle
Former District Manager, Zumiez
mfinkle@stevenalan.com (619) 254-4088
Bridget Sovinski
Family friend/Former supervisor
bsovinski@neccfs.org (574)256-6760
Timothy Huerta
Former landlord
thuerta1678@yahoo.com
(714)865-0109
?
Strengths
?? Customer service
?	 I truly enjoy making sure customers and clients are taken care of.
?? Attention to detail
?	 The details are what make the experience.
?? Staff support
?	 I provide excellent mentorship and motivation to my team.
?? Staff development
?	 I have received extensive training in ensuring that each staff member gets the individualized training and
support necessary for their personality and learning styles.
?	 I have groomed, trained, and promoted staff.
?? I am truly a team player
?	 I know my performance is only as good as that of the rest of my staff.
?	 I take pleasure in providing support to my team and my fellow managers.

More Related Content

What's hot (20)

Annagursky Resume-1
Annagursky Resume-1Annagursky Resume-1
Annagursky Resume-1
Anna Gursky
?
Myofficeresume2016.docx
Myofficeresume2016.docxMyofficeresume2016.docx
Myofficeresume2016.docx
Melissa McLean
?
Jeff Bagwell resume'1
Jeff Bagwell resume'1Jeff Bagwell resume'1
Jeff Bagwell resume'1
Jeff Bagwell
?
TiffanyBushResume2016
TiffanyBushResume2016TiffanyBushResume2016
TiffanyBushResume2016
Tiffany Bush
?
BEV VA
BEV VABEV VA
BEV VA
Beverly Wheatley
?
NICHOLAS J CIUPAK Resume without Cover Letter
NICHOLAS J CIUPAK Resume without Cover LetterNICHOLAS J CIUPAK Resume without Cover Letter
NICHOLAS J CIUPAK Resume without Cover Letter
Nicholas Ciupak
?
Chrissy Updated Resume 2
Chrissy Updated Resume 2Chrissy Updated Resume 2
Chrissy Updated Resume 2
Crystal Salas
?
Becker's Resume (1)
Becker's Resume (1)Becker's Resume (1)
Becker's Resume (1)
Chris Becker
?
great resume
great resume great resume
great resume
Emily Carmichael
?
Noreen Lima Resume
Noreen Lima ResumeNoreen Lima Resume
Noreen Lima Resume
Noreen Lima
?
JM Kappeler Resume
JM Kappeler ResumeJM Kappeler Resume
JM Kappeler Resume
Jennifer Kappeler
?
Casey Calvetti
Casey CalvettiCasey Calvetti
Casey Calvetti
Casey Calvetti
?
Shaun McIntyre Resume 1 copy
Shaun McIntyre Resume 1 copyShaun McIntyre Resume 1 copy
Shaun McIntyre Resume 1 copy
Shaun McIntyre
?
KAYONIE HAGGINS
KAYONIE HAGGINSKAYONIE HAGGINS
KAYONIE HAGGINS
Kayonie Haggins
?
Daniel Alvarez Resume 1
Daniel Alvarez Resume 1Daniel Alvarez Resume 1
Daniel Alvarez Resume 1
Daniel Alvarez
?
tempestfinalresume2.0yo
tempestfinalresume2.0yotempestfinalresume2.0yo
tempestfinalresume2.0yo
Tempest Hamm
?
Resume, Janice 6.16
Resume, Janice 6.16Resume, Janice 6.16
Resume, Janice 6.16
Janice Vance
?
Resume
Resume Resume
Resume
William Dawson
?
shardinnay canino resume
shardinnay canino resumeshardinnay canino resume
shardinnay canino resume
Shardinnay Canino
?
Resume.
Resume.Resume.
Resume.
Alexandra Piscovich
?

Viewers also liked (14)

Add-On Demo
Add-On DemoAdd-On Demo
Add-On Demo
Tjaard Du Plessis
?
RESEARCH PAPER- 2 m wasim ch -pub-IJHSSR
RESEARCH PAPER- 2 m wasim ch -pub-IJHSSRRESEARCH PAPER- 2 m wasim ch -pub-IJHSSR
RESEARCH PAPER- 2 m wasim ch -pub-IJHSSR
Prof. Waseem Ch
?
Quadro das assembleias_de_avalia??o_da_campanha_1Quadro das assembleias_de_avalia??o_da_campanha_1
Quadro das assembleias_de_avalia??o_da_campanha_1
Jose Carlos
?
RASHED ABU JABED UPDATE CV
RASHED ABU JABED UPDATE CVRASHED ABU JABED UPDATE CV
RASHED ABU JABED UPDATE CV
Abu Rashed
?
Public and Private Spheres
Public and Private SpheresPublic and Private Spheres
Public and Private Spheres
Nona Stancheva
?
Internet of Things (IoT), a Roadmap for Smart Environments
Internet of Things (IoT), a Roadmap for Smart EnvironmentsInternet of Things (IoT), a Roadmap for Smart Environments
Internet of Things (IoT), a Roadmap for Smart Environments
Khachik Babaians
?
Pdia - aprovado pelo destPdia - aprovado pelo dest
Pdia - aprovado pelo dest
Jose Carlos
?
Ìì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤ó
Ìì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤óÌì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤ó
Ìì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤ó
Takashi Uchiyama
?
Vision Test
Vision TestVision Test
Vision Test
zack g
?
Mapa rynku reklamy internetowej 2015-2016
Mapa rynku reklamy internetowej 2015-2016Mapa rynku reklamy internetowej 2015-2016
Mapa rynku reklamy internetowej 2015-2016
Adexon
?
Remo Suppi
Remo SuppiRemo Suppi
Remo Suppi
JSe
?
Phone app-Talkn' Eye
Phone app-Talkn' EyePhone app-Talkn' Eye
Phone app-Talkn' Eye
Keenan Kon
?
Finding the Mean from Grouped Frequency Table
Finding the Mean from Grouped Frequency TableFinding the Mean from Grouped Frequency Table
Finding the Mean from Grouped Frequency Table
Moonie Kim
?
RESEARCH PAPER- 2 m wasim ch -pub-IJHSSR
RESEARCH PAPER- 2 m wasim ch -pub-IJHSSRRESEARCH PAPER- 2 m wasim ch -pub-IJHSSR
RESEARCH PAPER- 2 m wasim ch -pub-IJHSSR
Prof. Waseem Ch
?
Quadro das assembleias_de_avalia??o_da_campanha_1Quadro das assembleias_de_avalia??o_da_campanha_1
Quadro das assembleias_de_avalia??o_da_campanha_1
Jose Carlos
?
RASHED ABU JABED UPDATE CV
RASHED ABU JABED UPDATE CVRASHED ABU JABED UPDATE CV
RASHED ABU JABED UPDATE CV
Abu Rashed
?
Public and Private Spheres
Public and Private SpheresPublic and Private Spheres
Public and Private Spheres
Nona Stancheva
?
Internet of Things (IoT), a Roadmap for Smart Environments
Internet of Things (IoT), a Roadmap for Smart EnvironmentsInternet of Things (IoT), a Roadmap for Smart Environments
Internet of Things (IoT), a Roadmap for Smart Environments
Khachik Babaians
?
Pdia - aprovado pelo destPdia - aprovado pelo dest
Pdia - aprovado pelo dest
Jose Carlos
?
Ìì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤ó
Ìì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤óÌì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤ó
Ìì²Ý¥»¥ß¥Ê©`¡¸Ìì²Ýĺ¤é¤·¡¹½B½é by ¹ðľ¤µ¤ó
Takashi Uchiyama
?
Vision Test
Vision TestVision Test
Vision Test
zack g
?
Mapa rynku reklamy internetowej 2015-2016
Mapa rynku reklamy internetowej 2015-2016Mapa rynku reklamy internetowej 2015-2016
Mapa rynku reklamy internetowej 2015-2016
Adexon
?
Remo Suppi
Remo SuppiRemo Suppi
Remo Suppi
JSe
?
Phone app-Talkn' Eye
Phone app-Talkn' EyePhone app-Talkn' Eye
Phone app-Talkn' Eye
Keenan Kon
?
Finding the Mean from Grouped Frequency Table
Finding the Mean from Grouped Frequency TableFinding the Mean from Grouped Frequency Table
Finding the Mean from Grouped Frequency Table
Moonie Kim
?

Similar to Lauren Resume-2 (20)

Copy of Frank De Marco Resume 1 (1)
Copy of Frank De Marco Resume 1 (1)Copy of Frank De Marco Resume 1 (1)
Copy of Frank De Marco Resume 1 (1)
Frank De Marco
?
Jo CVS Resume Feb 2016
Jo CVS Resume Feb 2016Jo CVS Resume Feb 2016
Jo CVS Resume Feb 2016
Amanda Swenk
?
Gayane R 2017
Gayane R 2017Gayane R 2017
Gayane R 2017
Gayane Saroyan
?
Emily resume 11-30
Emily resume 11-30Emily resume 11-30
Emily resume 11-30
Emily Shafer
?
Resume Current
Resume CurrentResume Current
Resume Current
Chris McCann
?
Jerry arnette resume 3
Jerry arnette resume 3Jerry arnette resume 3
Jerry arnette resume 3
JerryArnette
?
2015 resume
2015 resume2015 resume
2015 resume
David Justice
?
Aaron David Joel Resume
Aaron David Joel ResumeAaron David Joel Resume
Aaron David Joel Resume
Aaron Joel
?
Jennifer Resume Updated
Jennifer Resume UpdatedJennifer Resume Updated
Jennifer Resume Updated
Jennifer Roberts
?
Resume no contact info
Resume no contact infoResume no contact info
Resume no contact info
Kristeen Gehring
?
Debby's Resume Jan2016
Debby's Resume Jan2016Debby's Resume Jan2016
Debby's Resume Jan2016
Debora Koehler
?
James Mulcahy Resume
James Mulcahy ResumeJames Mulcahy Resume
James Mulcahy Resume
James Mulcahy
?
Nicole Evangelisti Resume 1 (1)
Nicole Evangelisti Resume 1 (1)Nicole Evangelisti Resume 1 (1)
Nicole Evangelisti Resume 1 (1)
Nicole Evangelisti
?
Ricky Myers Resume 2016
Ricky Myers Resume 2016Ricky Myers Resume 2016
Ricky Myers Resume 2016
Ricky Myers
?
Ricky Myers Resume 2016
Ricky Myers Resume 2016Ricky Myers Resume 2016
Ricky Myers Resume 2016
Ricky Myers
?
Kims Resume
Kims ResumeKims Resume
Kims Resume
Kim Elenez
?
Tamara Resume
Tamara ResumeTamara Resume
Tamara Resume
Tamara Buck
?
TerisResume
TerisResumeTerisResume
TerisResume
Teresa Bruno
?
Isidor Toussaint Resume 1
Isidor Toussaint Resume 1Isidor Toussaint Resume 1
Isidor Toussaint Resume 1
Isidor Toussaint
?
2017 kristi postma
2017 kristi postma2017 kristi postma
2017 kristi postma
Kristi Postma
?

Lauren Resume-2

  • 1. Lauren Michelle Slott 1744 Hayes St. San Francisco, CA 94117 951.440.4386 ? FreshWaterPenguin@gmail.com Objective Experience To bring my creativity, management experience and love for thorough and compassionate customer service to a challenging position in management or customer relations. I would like to join a progressive, people- first company that offers opportunities for growth, both professionally and personally. Trader Joe¡¯s Crew Member Carlsbad/San Francisco, CA 8/2012-Present ?? Provide outstanding, personable customer service. ?? Maintain awareness and knowledge about all products and product alternatives to best serve and advise customers and to keep track of inventory. ?? Keep floor stocked and ensure that products are provided to customers on timely basis. ?? Perform cashier duties while following cash handling and counting procedures; fully responsible for drawer. ?? Enter daily orders into system. ?? Accept and process shipments and deliveries effiiciently and carefully. Tilly¡¯s Co-Manager, Store Oceanside, CA 8/2010-3/2011 ?? Provided high-level leadership and direction by maintaining strong customer service and positive employee relations. ?? With a team of managers, was responsible for all aspects of store operation, including opening and closing. ?? Managed sales floor, including visual merchandising, cash handling, and loss prevention. ?? Managed hiring, assessment, motivation and development of staff. Store Manager ?? In addition to managerial duties as listed above: ?? Increased overall sales by 3% for the last year in this location, and 11% for the year prior. ?? Aided District Manager in running contests, call-outs, E-mails, store visits and team training events. ?? Had the most well-merchandised store in the district and was recognized by the District Manager, Regional Manager and Corporate Office team for outstanding merchandising. ?? Created and trained a strong team of staff and assistant managers, many recognized by Corporate for the quality of their service. Store Manager ?? Location was three months old when I was brought in to manage it. ?? Recruited and trained entire staff. ?? Trained and developed first assistant manager for promotion to managment at El Cajon location. ?? Re-merchandised entire store and was recognized for outstanding customer service and merchandising in this new location. Carlsbad, CA 10/2007-5/2010 Zumiez Temecula, CA 5/2010-8/2010 Store Manager ?? Was responsible for all staff customer service and interactions. ?? Managed schedule, payroll, and all cash flow and handling, including deposit drops. ?? Maintained daily inventory and tracked sales on an hourly basis. ?? Kept track of store-wide and staff-specific goals with regard to sales and customer service. ?? Made hiring decisions, trained, supported, and provided motivation to staff. Chula Vista, CA 6/2007-10/2007
  • 2. First Assistant Manager ?? Served as point person for daily operations. ?? Recruited, interviewed, managed, and trained staff of 15. ?? Managed sales floor, loss prevention, and inventory. ?? Maintained daily statistical sales tracking reports and detailed documentation of store¡¯s assets. ?? Increased sales by 35%. ?? Supervised and monitored staff sales performance. ?? Groomed and promoted two sales associates. Rancho Cucamonga, CA 11/2006-6/2007 Second Assistant Manager ?? Hired as sales associate. ?? Number one sales associate for location. Temecula, CA 6/2006-11/2006 References Matthew Finkle Former District Manager, Zumiez mfinkle@stevenalan.com (619) 254-4088 Bridget Sovinski Family friend/Former supervisor bsovinski@neccfs.org (574)256-6760 Timothy Huerta Former landlord thuerta1678@yahoo.com (714)865-0109 ? Strengths ?? Customer service ? I truly enjoy making sure customers and clients are taken care of. ?? Attention to detail ? The details are what make the experience. ?? Staff support ? I provide excellent mentorship and motivation to my team. ?? Staff development ? I have received extensive training in ensuring that each staff member gets the individualized training and support necessary for their personality and learning styles. ? I have groomed, trained, and promoted staff. ?? I am truly a team player ? I know my performance is only as good as that of the rest of my staff. ? I take pleasure in providing support to my team and my fellow managers.