This document provides biographical details and employment history for Michael Davitt. It includes contact details, education history from 1981-2013 including qualifications in project management, marketing, and safety certifications. It also outlines employment from 1994-2011 in various hotel management roles with increasing responsibility, including general manager positions, as well as a role in marine safety equipment from 2001-2006. Key responsibilities and achievements are highlighted for each role. References and additional details are also mentioned but not provided.
Elena B. Gallardo has 19 years of experience in the hospitality industry, most recently as a Shipping and Receiving Clerk at the Marriot Marquis Hotel in New York from 1995 to 2014. She also has experience as a bartender at hotel events. Prior to that, she served as a Supply Clerk for the United States Army from 1991 to 1994. She is bilingual in Spanish and English and is skilled in organization, prioritization, customer service, and working independently and in a team.
Paul Richards Grant is a sales professional with over 30 years of experience in the swimming pool and leisure industry. He has held various business development and account manager roles where he successfully increased sales revenues. He is now seeking a new sales manager, coordinator, or advisor position where he can utilize his skills in organization, communication, and achieving objectives.
- This presentation provides an overview of an extended stay system business model.
- It discusses topics such as ownership structure, objectives, investment details, vision, marketing analysis, operations management, and financial analysis.
- The business aims to provide long stay accommodation across 25 locations in Andhra Pradesh, focusing on the budget segment that currently lacks quality standardized options.
Richard Sas-Terlecki's CV summarizes his experience in hospitality, IT, and graphic design. He has over 30 years of experience in management roles across various industries, including as a manager in training at a pub in Yeovil, a food and beverage manager at a hotel in Swindon, and a conference and events operations manager at a hotel in Liddington. He also has experience in IT consultancy and project management, working on infrastructure projects and implementing new systems. Earlier in his career, he worked in graphic design and advertising. Testimonials praise his passion for customer service and outstanding levels of service.
The document is a resume for Thomas Lengyel that outlines his 20+ years of experience in hospitality management positions. It summarizes his roles as Director of Dining Services at Beth Shalom - Our Parents' Home and Chartwell Castel Royal where he managed daily kitchen and dining room activities and supervised employees. It also lists his previous positions with Holland America Line, Royal Caribbean Cruise Line, Delta Centre-Ville hotel, and Westin Hotel, demonstrating his experience in food service management, catering, conventions, and banquets.
Maria Esperanza Filardo-Basconcillo has over 10 years of experience in facilities management, operations management, and administration roles across several industries including food and beverage, retail, and real estate. She currently serves as the Facilities and Maintenance Manager for HTCG Premium Food Concepts, Inc., overseeing maintenance and repairs for 8 restaurants and 1 commissary. Previously, she held roles such as Operations Manager for Quadritex Marketing, Property Consultant for DMCI Homes, Purchasing Manager for Wonderfoods Services, Inc., and Facilities Manager for McWilson Food Holdings, Inc. and Global Restaurant Concepts, Inc.
Michael Rivera is seeking a full-time position utilizing his experience in management, repair service, and retail sales. He has over 15 years of experience in roles such as service manager, package handler, and driver. His qualifications include strong organizational skills, attention to detail, excellent customer service abilities, and mechanical aptitude. He is able to function well independently or as part of a team.
This document provides a summary of Franklin Villaluz Gansit's work experience and qualifications. It outlines his experience working in food service roles at several hotels in Macau from 1995 to the present, currently as Assistant Chief Steward and Assistant Manager Canteen at Grand Lapa Hotel Macau since 2009. It also lists his duties in each role and safety training he has completed.
This document outlines an action plan and vision for marketing an exclusive hotel presentation. It discusses the entrepreneurship model, business formulation process, market research, project identification, and capital sourcing. It also provides details on hotel business operations including accommodations, food and beverage, support services, and corporate business functions. Finally, it discusses pre-opening tasks such as insurance, purchasing, hiring, training, developing standard operating procedures, and procuring supplies and equipment.
M.J. Husbands is a hospitality specialist and founder of Hospitality Services in Asia. He has over 30 years of experience in hospitality management, operations, training, and consulting. He has held leadership roles at hotels and resorts across Asia and the Middle East and has extensive expertise in areas like general management, marketing, food and beverage, and security. Husbands also founded the International Sales Tourism Marketing School to provide hospitality training.
Andrew Freeman has over 20 years of experience in financial services and is seeking a new opportunity. He has a strong background in customer service, analytics and problem solving. His most recent roles include working as a kitchen prep/driver for Boston Pizza and as a senior service representative handling corporate actions for BMO Nesbitt Burns.
Karim A. Mamari provides his curriculum vitae, including contact information, personal details, languages known, objectives, professional qualifications, and work experience. He has over 15 years of experience in hotel management and culinary roles, most recently as Senior Sous Chef at Crowne Plaza Salalah in Oman from 2009 to 2016. His experience also includes positions as Senior CDP at InterContinental Hotel Resort & Spa Mzaar, Operations Head at Puncho Vino Pub, Maître at Nabeh El Aasal, and Head Waiter and Receptionist at El Wadi Hotel. He lists his skills, references, and declares the information provided is true.
Nondas Metaxas is a British national living in Cyprus seeking new opportunities. He has over 30 years of experience in sales and operations management roles across various industries including food and beverage distribution, real estate, and restaurants. Currently he works as an Operations Manager for a real estate company in Cyprus, overseeing property maintenance, contracts, and staffing.
Jean-Jacques Poidevin has over 25 years of experience in food and beverage management, retail operations, and event coordination. He has a proven track record of leadership, customer service, and managing teams of up to 60 people. The document provides details of his professional experience, education, skills, and volunteer work.
The document provides a resume for Janet Yeung Wing Kam outlining her contact information, career objective, education history including certificates and degrees, work experience as a hostess and waitress at various hotels and restaurants in Hong Kong, extracurricular activities including marathons and charity runs, honors received, languages and computer skills, and a note that references are available upon request.
Julius Diola has over 15 years of experience in warehouse management, production supervision, and event operations. He has held several roles including Warehouse Senior Supervisor, Warehouse Supervisor, and Production/Storage Supervisor. His responsibilities have included managing inventory, overseeing warehouse operations, supervising staff, and ensuring production meets quality and safety standards. He has a bachelor's degree in computer engineering and is proficient in Microsoft Office, CAD software, and computer hardware.
Rooms Director Operations Hotel - Visual Resume Michael VanWynsbergheMichael VanWynsberghe
Ìý
The document provides a summary of Michael Van Wynsberghe's experience and qualifications as a Director of Rooms and Director of Operations. He has over 25 years of experience in hotel management, including roles with Peabody Hotel Group and Hilton Worldwide. Most recently, he served as General Manager of a Homewood Suites by Hilton, where he increased revenue and customer satisfaction rankings. He is currently seeking a new position as a Director within an upscale hotel focused on service excellence.
Nelly Mikhail has over 20 years of experience in administrative and business support roles. She has worked in roles supporting executives at various companies, including Coles Ltd and Dynamic Ratings, where she was responsible for tasks like customer service, reporting, budgeting, and facility management. Mikhail has a track record of streamlining processes and improving efficiency through automation and data analysis.
Ahmed Rabie Aly Eldouh has over 20 years of experience in luxury hotels and 12 years in management. He currently serves as Vice President of Royal Catering Services in Abu Dhabi, where he oversees strategic planning, day-to-day operations, and teams covering areas like procurement, facilities maintenance, and health and safety. Previously, he held management roles such as Assistant Food & Beverage Manager at Emirates Palace Hotel and Restaurant Manager at Empire Hotel & Country Club in Brunei. He aims to take on demanding positions that utilize his background and provide career growth through teamwork and performance-based responsibilities.
Promotion of sustainable agriculture by Palace Hotel’s CS, extracting the tra...ESD UNU-IAS
Ìý
The document summarizes a case study on how transformational leadership at Palace Hotel Group led to the integration of sustainable practices. Through renovations costing $10 million and taking 2 years, the hotel implemented various green initiatives like waste recycling and energy saving devices. It obtained certifications for being litter-free, green, and benchmarked bronze status. The leadership heavily invested in training staff and farmers to change mindsets and buy into sustainability. As a result, the hotel saved $81,000 annually and reduced waste to landfill by over 10 metric tons. However, maintaining sustainability depends on demand and comes with tensions between financial and broader social/environmental goals.
This document provides a curriculum vitae for Tan Ee Huat Vincent which includes his personal details, education background, computer literacy, and extensive employment experience working in various managerial roles in the hospitality industry spanning from 1979 to present. He has over 40 years of experience working in roles such as Front Office Manager, Reservations Manager, Property Manager, Director of Rooms, Resident Manager, and Consultant for several hotels in Singapore and other countries. He also completed various external executive training programs to further develop his skills.
Mohamed Ghamey El-Sarrag has over 15 years of experience in operations management roles for restaurants and entertainment projects in the UAE and Egypt. He is currently the Director of Operations at Del Vento, where he oversees all departments and works to improve operations. Previously, he held roles such as Operations Manager, Restaurant Manager, and Front of House Trainer. He has experience opening new locations and leading teams.
Michael Oosthuizen has over 30 years of experience in hospitality management, having worked in various managerial positions such as General Manager, Food and Beverage Manager, and Banqueting Manager. He has experience with hotel openings and has managed a variety of properties. References praise his strong operational skills and focus on guest relations and staff development. He is currently seeking a new general manager position, preferably in Johannesburg.
This curriculum vitae is for Sheena Golby, who has over 10 years of experience in hotel management, finance, and accounting roles. She has worked at several hotels and casinos in South Africa, most recently as the Assistant Financial Controller at Southern Sun Montecasino. Her experience includes roles in front office management, food and beverage control, accounts assistance, and guest relations. She has skills in Microsoft Office, SAP, budgeting and forecasting programs, and hotel operating systems. She holds a diploma in hotel management from the International Hotel School.
This document provides a summary of Stevan Overby's experience in hotel management and operations consulting. Overby has over 25 years of experience in executive leadership roles with various hotels and resorts. He has expertise in financial management, operations, strategic planning, and turning businesses around. Currently, Overby works as an operational consultant helping hotels streamline operations and maximize resources.
Antoine J. Sokhon has over 40 years of experience in hotel management. He has held positions such as General Manager and Area Director of Sales for hotels in Lebanon, Iraq, the UAE, and Morocco. His resume outlines his work history managing hotels with 190-350 rooms, developing strategic plans, and increasing profits. He has received recognition from Hyatt International Hotels for his leadership, strategic planning, and training abilities.
This document provides a summary of S. Jayakumar's profile for a hotel cost management position. It includes his contact information, date of birth, nationality, locations desired, and availability. It discusses the reasons for looking for new opportunities, challenges faced in his previous job such as cash frauds and incomplete audits. It highlights his career achievements in areas like operations management, sales and marketing, food and beverage management. It identifies his mentors and lists his short-term goals of managing hotel costs and enhancing company growth, and long-term goal of continuing his 28+ year career in hotel management.
Mark Jones has over 20 years of experience in risk management, business continuity, disaster recovery, and crisis management. He is currently the Head of Operational Risk and Business Continuity at Money Advice Service, where he implemented a business continuity management system and policies. Prior to that, he held similar roles at Healthcare at Home, University College London, London School of Economics, and several banks.
ERIK JAMES G. ABEJUELA CV 2015 (ADMINISTRATION AND HOUSEKEEPING)erik abejuela
Ìý
Erik James G. Abejuela is seeking a job in hospitality or housekeeping in Qatar. He has a bachelor's degree in management and 3 years of experience as a Group Property Administration Officer in the Philippines handling operations, administration, and housekeeping. In his previous role, he managed multiple shopping malls and was responsible for tasks such as administration, engineering, housekeeping, customer relations, and financial management. He is proficient in MS Office and has strong communication, organizational, and multitasking skills.
1) The document discusses the importance of organizational structure in hotels, including ensuring proper authority, responsibility, job descriptions, and operational workflow.
2) It provides examples of organizational structures for small and large hotels, including traditional approaches that separate roles like board, general manager, department heads, and staff as well as functional approaches that separate departments like rooms, food and beverage, marketing, and engineering.
3) Common hotel departments are identified as rooms, food and beverage, marketing and sales, human resources, finance and accounting, and engineering, with descriptions of their main responsibilities.
This document outlines an action plan and vision for marketing an exclusive hotel presentation. It discusses the entrepreneurship model, business formulation process, market research, project identification, and capital sourcing. It also provides details on hotel business operations including accommodations, food and beverage, support services, and corporate business functions. Finally, it discusses pre-opening tasks such as insurance, purchasing, hiring, training, developing standard operating procedures, and procuring supplies and equipment.
M.J. Husbands is a hospitality specialist and founder of Hospitality Services in Asia. He has over 30 years of experience in hospitality management, operations, training, and consulting. He has held leadership roles at hotels and resorts across Asia and the Middle East and has extensive expertise in areas like general management, marketing, food and beverage, and security. Husbands also founded the International Sales Tourism Marketing School to provide hospitality training.
Andrew Freeman has over 20 years of experience in financial services and is seeking a new opportunity. He has a strong background in customer service, analytics and problem solving. His most recent roles include working as a kitchen prep/driver for Boston Pizza and as a senior service representative handling corporate actions for BMO Nesbitt Burns.
Karim A. Mamari provides his curriculum vitae, including contact information, personal details, languages known, objectives, professional qualifications, and work experience. He has over 15 years of experience in hotel management and culinary roles, most recently as Senior Sous Chef at Crowne Plaza Salalah in Oman from 2009 to 2016. His experience also includes positions as Senior CDP at InterContinental Hotel Resort & Spa Mzaar, Operations Head at Puncho Vino Pub, Maître at Nabeh El Aasal, and Head Waiter and Receptionist at El Wadi Hotel. He lists his skills, references, and declares the information provided is true.
Nondas Metaxas is a British national living in Cyprus seeking new opportunities. He has over 30 years of experience in sales and operations management roles across various industries including food and beverage distribution, real estate, and restaurants. Currently he works as an Operations Manager for a real estate company in Cyprus, overseeing property maintenance, contracts, and staffing.
Jean-Jacques Poidevin has over 25 years of experience in food and beverage management, retail operations, and event coordination. He has a proven track record of leadership, customer service, and managing teams of up to 60 people. The document provides details of his professional experience, education, skills, and volunteer work.
The document provides a resume for Janet Yeung Wing Kam outlining her contact information, career objective, education history including certificates and degrees, work experience as a hostess and waitress at various hotels and restaurants in Hong Kong, extracurricular activities including marathons and charity runs, honors received, languages and computer skills, and a note that references are available upon request.
Julius Diola has over 15 years of experience in warehouse management, production supervision, and event operations. He has held several roles including Warehouse Senior Supervisor, Warehouse Supervisor, and Production/Storage Supervisor. His responsibilities have included managing inventory, overseeing warehouse operations, supervising staff, and ensuring production meets quality and safety standards. He has a bachelor's degree in computer engineering and is proficient in Microsoft Office, CAD software, and computer hardware.
Rooms Director Operations Hotel - Visual Resume Michael VanWynsbergheMichael VanWynsberghe
Ìý
The document provides a summary of Michael Van Wynsberghe's experience and qualifications as a Director of Rooms and Director of Operations. He has over 25 years of experience in hotel management, including roles with Peabody Hotel Group and Hilton Worldwide. Most recently, he served as General Manager of a Homewood Suites by Hilton, where he increased revenue and customer satisfaction rankings. He is currently seeking a new position as a Director within an upscale hotel focused on service excellence.
Nelly Mikhail has over 20 years of experience in administrative and business support roles. She has worked in roles supporting executives at various companies, including Coles Ltd and Dynamic Ratings, where she was responsible for tasks like customer service, reporting, budgeting, and facility management. Mikhail has a track record of streamlining processes and improving efficiency through automation and data analysis.
Ahmed Rabie Aly Eldouh has over 20 years of experience in luxury hotels and 12 years in management. He currently serves as Vice President of Royal Catering Services in Abu Dhabi, where he oversees strategic planning, day-to-day operations, and teams covering areas like procurement, facilities maintenance, and health and safety. Previously, he held management roles such as Assistant Food & Beverage Manager at Emirates Palace Hotel and Restaurant Manager at Empire Hotel & Country Club in Brunei. He aims to take on demanding positions that utilize his background and provide career growth through teamwork and performance-based responsibilities.
Promotion of sustainable agriculture by Palace Hotel’s CS, extracting the tra...ESD UNU-IAS
Ìý
The document summarizes a case study on how transformational leadership at Palace Hotel Group led to the integration of sustainable practices. Through renovations costing $10 million and taking 2 years, the hotel implemented various green initiatives like waste recycling and energy saving devices. It obtained certifications for being litter-free, green, and benchmarked bronze status. The leadership heavily invested in training staff and farmers to change mindsets and buy into sustainability. As a result, the hotel saved $81,000 annually and reduced waste to landfill by over 10 metric tons. However, maintaining sustainability depends on demand and comes with tensions between financial and broader social/environmental goals.
This document provides a curriculum vitae for Tan Ee Huat Vincent which includes his personal details, education background, computer literacy, and extensive employment experience working in various managerial roles in the hospitality industry spanning from 1979 to present. He has over 40 years of experience working in roles such as Front Office Manager, Reservations Manager, Property Manager, Director of Rooms, Resident Manager, and Consultant for several hotels in Singapore and other countries. He also completed various external executive training programs to further develop his skills.
Mohamed Ghamey El-Sarrag has over 15 years of experience in operations management roles for restaurants and entertainment projects in the UAE and Egypt. He is currently the Director of Operations at Del Vento, where he oversees all departments and works to improve operations. Previously, he held roles such as Operations Manager, Restaurant Manager, and Front of House Trainer. He has experience opening new locations and leading teams.
Michael Oosthuizen has over 30 years of experience in hospitality management, having worked in various managerial positions such as General Manager, Food and Beverage Manager, and Banqueting Manager. He has experience with hotel openings and has managed a variety of properties. References praise his strong operational skills and focus on guest relations and staff development. He is currently seeking a new general manager position, preferably in Johannesburg.
This curriculum vitae is for Sheena Golby, who has over 10 years of experience in hotel management, finance, and accounting roles. She has worked at several hotels and casinos in South Africa, most recently as the Assistant Financial Controller at Southern Sun Montecasino. Her experience includes roles in front office management, food and beverage control, accounts assistance, and guest relations. She has skills in Microsoft Office, SAP, budgeting and forecasting programs, and hotel operating systems. She holds a diploma in hotel management from the International Hotel School.
This document provides a summary of Stevan Overby's experience in hotel management and operations consulting. Overby has over 25 years of experience in executive leadership roles with various hotels and resorts. He has expertise in financial management, operations, strategic planning, and turning businesses around. Currently, Overby works as an operational consultant helping hotels streamline operations and maximize resources.
Antoine J. Sokhon has over 40 years of experience in hotel management. He has held positions such as General Manager and Area Director of Sales for hotels in Lebanon, Iraq, the UAE, and Morocco. His resume outlines his work history managing hotels with 190-350 rooms, developing strategic plans, and increasing profits. He has received recognition from Hyatt International Hotels for his leadership, strategic planning, and training abilities.
This document provides a summary of S. Jayakumar's profile for a hotel cost management position. It includes his contact information, date of birth, nationality, locations desired, and availability. It discusses the reasons for looking for new opportunities, challenges faced in his previous job such as cash frauds and incomplete audits. It highlights his career achievements in areas like operations management, sales and marketing, food and beverage management. It identifies his mentors and lists his short-term goals of managing hotel costs and enhancing company growth, and long-term goal of continuing his 28+ year career in hotel management.
Mark Jones has over 20 years of experience in risk management, business continuity, disaster recovery, and crisis management. He is currently the Head of Operational Risk and Business Continuity at Money Advice Service, where he implemented a business continuity management system and policies. Prior to that, he held similar roles at Healthcare at Home, University College London, London School of Economics, and several banks.
ERIK JAMES G. ABEJUELA CV 2015 (ADMINISTRATION AND HOUSEKEEPING)erik abejuela
Ìý
Erik James G. Abejuela is seeking a job in hospitality or housekeeping in Qatar. He has a bachelor's degree in management and 3 years of experience as a Group Property Administration Officer in the Philippines handling operations, administration, and housekeeping. In his previous role, he managed multiple shopping malls and was responsible for tasks such as administration, engineering, housekeeping, customer relations, and financial management. He is proficient in MS Office and has strong communication, organizational, and multitasking skills.
1) The document discusses the importance of organizational structure in hotels, including ensuring proper authority, responsibility, job descriptions, and operational workflow.
2) It provides examples of organizational structures for small and large hotels, including traditional approaches that separate roles like board, general manager, department heads, and staff as well as functional approaches that separate departments like rooms, food and beverage, marketing, and engineering.
3) Common hotel departments are identified as rooms, food and beverage, marketing and sales, human resources, finance and accounting, and engineering, with descriptions of their main responsibilities.
This document contains a summary of Yasser Mahmoud Zalat's personal and professional experience. It includes his contact information, education, languages, career objective, relevant work experience in food and beverage management roles at luxury hotels in Egypt spanning over 20 years, references from past general managers, and a summary of qualifications and training courses completed. The document demonstrates extensive experience leading food and beverage operations and teams at 5-star hotels in Egypt.
Ahmed El Sayed El Sayed Farag is applying for a position with over 15 years of experience as a Chief Accountant and Financial Auditor at various hotels in Egypt. He has a Bachelor's Degree in Accounting from Cairo University. He is proficient in Microsoft Office programs and accounting systems such as Fidelio, ON Q, and Comsys. Currently, he works as the Chief Accountant at a 5-star hotel in Hurghada, where he oversees financial transactions, analysis, budgeting, and ensuring compliance. In previous roles, he has audited financial reports for hotel groups and served as Chief Accountant at other large hotels.
David has over 15 years of experience managing restaurants and hospitality establishments. He has held roles such as Director of Restaurants, Food & Beverage Manager, and General Manager. Most recently, he worked with The Glasgow Distillery Company to establish their global distribution network for a new gin product. He is skilled in areas like financial management, staff leadership, customer service, and business growth.
K. Balgopal has over 30 years of experience in interior design, joinery works, and project management. He has worked in Oman for 25 years and UAE for 7 years, managing projects for palaces, hotels, villas, and commercial buildings. Currently seeking a general management position where he can utilize his expertise in business strategy, client relations, budgeting, procurement, and leading teams.
Varick Barton is a hospitality and service management professional with over 20 years of experience in hotel operations management. He is currently pursuing an MS in Psychology while holding prior roles as Director of Operations at Holiday Inn & Suites Atlanta Airport North and General Manager in Training/Operations Director at hotel INDIGO Midtown Atlanta. Barton has expertise in overseeing all aspects of hotel operations including financial management, team leadership, and customer service.
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3. Prince2 Project Management
A process-based method, non- proprietorial, for effective project management, a
popular standard for public projects
2013
Diploma (Degree Level) Project Management
Project Management, Business Analysis, User Centred Design, Creativity &
Innovation. Commercial software project through working with industry partners
in a cross disciplinarial team to create a real world product
2012-2013
Comptia Network + (N10-004)
The exam covers network technologies, installation and configuration, media and
topologies, management, and security.
Comptia A+ (220-701 & 220-702)
The fundamentals of computer technology, installation and configuration of PCs,
laptops and related hardware. Also required skills tested are installation and
configuration of PC operating systems, as well as configuring common features (e.g.
network connectivity and email) for mobile operating systems Android and Apple.
2012 3
4. Diploma in Digital Marketing
Post-Graduate diploma from the Digital Marketing Institute
Online marketing, online reputation management, social media, communications,
advertising
2011 - 2012
Certifications for Safety of Life at Sea (SOLAS)
2001-2005
Certified Diploma In Accounting & Finance
Accounting, Finance & Business Planning For Managers
1998-2001
Diploma In Hotel Management (D.I.T.)
Diploma In Business Studies (N.C.E.A.)
Dublin Institute of Technology
1989-2001
St Michael’s College, Dublin
1981-1989
4
5. General Manager (‘07-’11)
Deputy General Manager (‘06-’07)
Walter Raleigh Hotel is one of the oldest hotels in Ireland, and most dominant in
East Cork in recent years. The 41-bedroom hotel features a thriving bar, a
ballroom catering for 400 people, restaurant and conference facilities catering
up to 450 people.
The hotel was acquired by an American-based Solicitor and former Boston
politician in 2005, and went in to receivership in 2011 due to non-operational
property loan-issues. While asked to remain in the post as General Manager by
the appointed Receivers, I decided to explore alternative opportunities.
Reporting to the non-domiciled owner, role involved managing all day to day
operations of the business, managing four direct line Managers, with overall
responsibility for c. 65 staff at the peak.
5
6. • Established myself as figurehead for the hotel
• Sole responsibility for developing sales, marketing and business plans for all aspects of the
business including hotel occupancy, food & beverage, conferencing and banqueting
• On going yield management for hotel (setting price parameters for direct reservations and
online portals subscribed to)
• Analysed and monitored traffic flow to the business (via web analytics and in-house hotel
management system tools)
• Attended promotional /sales exhibitions throughout Ireland
• Facebook - established an active Facebook profile, engaging with c.4000 predominantly
local fans
• Established working relationships with all major local tourist and activity service providers
6
7. • Promoted hotel at major Trade Fairs/ Shows, developing strong relationships with leading
Tour Agents for ad-hoc business, focussing on niche operators
• Established two new tour series for hotel in 2011/12
• Successfully established the hotel as a major angling venue, hosting two major provincial
championships
• Managed e-marketing campaigns composing both email and social media promotions
• Hosted a ‘Brides of Franc’ wedding reception and a Katie Taylor Boxing Tournament
• Established a culture of inventiveness and innovation
7
8. • Improved and maintained Food Margins by 6% and Beverage Margins by up to 9%
• Consistently achieved operational profitability up to August 2011, despite severe
economic conditions since 2008
• Maintained labour costs at budgeted percentage despite downturn
• Successfully refurbished the main bar at minimal cost
• Streamlined food ordering and reconciliation activities
• Effectively managed energy costs through rate management/price hedging and in-house
conservation
• Introduced a new effective website at minimal cost
• Streamlined and centralised all purchasing activities
• Successfully managed staff number reductions at minimal cost, and a seasonal mid-week
8
9. • Streamlined and automated accounts, payroll & reconciliation processes
• Effective working capital management, eliminating the requirement to avail of an overdraft
facility
• Significantly reduced legacy bad debts and improved collections procedures and credit
control
• Negotiated improved terms with key creditors
• Acted as main point of contact with third party professional advisors (Accounting/ Legal)
9
10. Midleton Marine
Services & Sales Manager ( 09/01-10/06 )
• Responsible for the servicing of all sea safety equipment under IMO, SOLAS and
Department of Marine Regulations.
• Duties included all accounts and administration of a hire fleet of sea safety
equipment.
• Introduced search and rescue products both for sales and servicing.
• Sales – marketing, advertising and sale completion
• Financial Accounts preparation
• Investigated and negotiated with a large state-body
• Increased sales substantially in a high margin sector
10
11. The Bridge Hotel
General Manager ( 09/00-09/01)
1-year contract
• Primary duties entailed negotiating and developing relationships with existing and
new tour operators and local corporate businesses
• Liaising with Bord Failte over procedure changes
• Responsible for the complete operation of the hotel.
• Increased bar margins and sustained food gross profits.
• Reduced labour costs
11
12. Benners Hotel
General Manager ( 11/99-08/00)
• Approached for the position of General Manager by the Group Operations Manager
• Responsible for the complete operational running of the hotel and for the change-over
and implementation of Choice Hotels operational policies, standards and strategies
• Introducing the brand name and the successful re-naming of the hotel
• Other duties included the development and establishment of control systems and
standards throughout the hotel including the night-club and improving GP% throughout
the property
• Other responsibilities involved new business development, sales and
marketing, financial forecasting, hotel directional strategies, employment of
management and miscellaneous ad-hoc duties
12
13. George Hotel The Imperial Hotel
Deputy General Manager Deputy General Manager
( 02/99-11/99) ( 05/96-01/99)
• Approached by my previous General
Manager (Imperial Hotel) to aid • Responsible for all operations with
turnaround. particular emphasis on Food and Beverage
• Responsible for all operations within improvements.
the hotel including a large night-club • Increased food & beverage margins.
and all staff • Introduced and maintained the Irish Quality
• Improved food and beverage margins Employer Programme and systemised Food
substantially due to marked increase in and Beverage Control.
sales and control of costs • Other duties included the management of
• Achieved the IHF Quality Employer conference and banqueting activities both
Programme and reduced labour costs within the hotel and at other locations
• Improved operational standards including the outside functions/conferences.
including the introduction of key
procedures including cash control and
accurate stock-taking systems
13
14. Hilpers Original Foods Pembury Resort Hotel
Operations Manager Food & Beverage Manager
( 02/94-05/96) ( 02/94-05/96)
• Oversaw all units within the contract catering • Responsible for bars and restaurant
company including industrial place canteens, operations and also co-ordinating and
coffee shops, restaurants and bars. supervising conference and banqueting
activities.
• Other responsibilities included increasing
quality standards, introducing Food and • Reduced labour costs and increased bar
Beverage control, increasing margins surpluses due combined with a successful
throughout the units, running the successful increase in bar margins.
outdoor catering operation and the
development of new contracts.
14
15. All Employment may be contacted George Hotel / Imperial Hotel
Sean Lally
( Strand Hotel, General Manager )
Walter Raleigh Hotel 061 421800
Richard A. Voke
+1 6178847181 /+1 Pembury Resort Hotel
6178770391
+44 (0)844 815 9074
rav@aol.com
info@mercuretunbridgewells.co.uk
8 Tonbridge
Hilpers Original Foods Ltd Road,Pembury,Tunbridge Wells
01 2352210 / 086 2560391 Kent TN2 4QL
rh@hoopercatering.com
Hooper Catering Midleton Marine Ltd
Watson House, Watson Road Sold
Killiney, Co. Dublin Quality Benners Hotel
Closed-Down
15
16. Rugby, Squash, Hurling, Windsurfing, Scuba Diving, Current Affairs.
Member of
Bective Rangers Rugby Club, Donneybrook
Mount Pleasant Racquet Club, Ranelagh
• Sports Officer for Dublin College of Catering with responsibility for all sporting
activities. Electable office.
• Captain of College rugby team successful in winning Catering Cup
• Treasurer of College S.U. Committee
• Team member of Bective Rangers, Donneybrook successful U19’s rugby squad
• Search & Rescue Diver PADI & CFT
• London Guildhall Award in public speaking
16