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Sheena Golby - CV
- 2. 2 SheenaGolby SheenaGolby Cell: 083 5580 659 ID: 8808100185089 7 Barrington Estate, 255 President Hoffman Street, Rynfield, Benoni, Johannesburg, 1501 Email: sheenagolby@yahoo.com Marital status: Single Driving License: Code 8 Objectives To find suitable employment, with a view to serving the company with quality, professionalism and leadership. I am interested in perfecting my skills as an accountant. I am able to adapt to the corporate culture of your organization and know that customer satisfaction is of utmost importance. If my application is successful, I will endeavor to honor that which has been entrusted upon me. Education 1.Matric – Grade 12 WILLOWMOORE HIGH 2.November 2007 | Hotel Management Diploma INTERNATIONAL HOTEL SCHOOL(SANDTON)  Hospitality Today  Food and Beverage Management  Managing Beverage Operations
- 3. 3 SheenaGolby  Food production theory and French Culinary Terminology  Food and Beverage service  Front Office  Housekeeping Management  Sales and Marketing  Guest care  New business development Skills  Microsoft Office 2007.  TM1 – Excel based budget program used for budgeting and forecasting  SAP - Training provided by TSOGO SUN including R3 module:  SAP Navigation  SAP Material management: Purchase orders, Goods receipting, Stock  SAP Invoice verification  SAP General ledger processing  SAP Cash management: Bank reconciliation/Cashbook  SAP Budgets and forecasts  SAP Management Pack  SAP Purchasing release strategy  SAP Processing vendor invoices  Opera – Hotel operating package  Manual processing on MIS (Management information system – revenue management tool)  Micros (Reporting) Experience 1. MARCH 2016 – CURRENT | ASSISTANT FINANCIAL CONTROLLER TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO| MONTECASINO BOULEVARD,FOURWAYS Duties include:
- 4. 4 SheenaGolby Assistant Financial controller to the following businesses operating separately: 1. Southern Sun Montecasino including outlets: a. Punchinellos (restaurant) b. Banqueting (conferencing) c. Café Cru (Café )- Opened Apr 2015 d. Auction wine – Operating from April 2015 2. Cobblestones Pub – casino outlet(taken on from Apr 2015) 3. Jeddler Investments – Montecasino conferencing (takenon from Apr 2015) Including responsibilities such as:  Assisting with managing the finance department with the following structure: 1. Food and Beverage Controller 2. Assistant Food and Beverage Controller 3. Accounts assistants x2  Reviewing and managing all functions performed by the above staff compliment which includes: 1. Purchasing and stock management 2. Banking and float management 3. Payroll 4. On the job training 5. Debtors and creditor queries/accounts 6. Daily meetings with staff and the Financial Controller 7. Procurement compliance 8. Staff performance management reviews  Scrutinize for balancing purposes comparing to MIS (Management information system- revenue report) to the SAP financials for the purpose of revenue balancing  Daily export of financials in respect of revenues and reporting this to Management daily  Daily releasing of purchase orders for all purchases through the businesses  Revenue and expense commentary at month end reported to the General manager and Financial manager completed with the Financial controller  VAT reconciliations and returns for all outlets  VAT Clearing journals at month end  Monitoring creditors and debtors functions through the hotel which is reported to the FC by the Assistant financial controller  Monthly checking of all stock on SAP  Attendance at monthly stock counts at least every 3 months  Balance sheet reviews with the general manager, financial manager and management accountants and Financial Controller  Monthly financial reviews with all HOD’s and the financial controller  Quarterly financial reviews with the Operations Director and the Financial Controller
- 5. 5 SheenaGolby  Assist with the audit process and performance – Auditors: PWC (External) & KPMG (Internal)  Assist with the Yearly Budgets including forecasts completed every 3 months on TM1  Year end reporting with the Financial controller  Monthly cost control and monitoring with all HOD’s and the financial controller  CAPEX Processing  Invoice verification before payment to ensure audit compliance on all invoices.  Other duties : 1. Payroll 2. Balance sheet reconciliations 3. Month end Journals 4. Nodal/intercompany journals 2. SEP 2015 – FEB 2016 | FOOD AND BEVERAGE CONTROLLER TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO| MONTECASINO BOULEVARD,FOURWAYS Duties include:  Stock control and reconciliation  Purchase orders  Goods receipting  Creditors reconciliations  Creditors queries  Stock holding and Par stock levels  Procurement compliance and reviews  Stock journals at month end
- 6. 6 SheenaGolby 3. NOV 2014 – SEP 2016 | ASSISTANT FOOD AND BEVERAGE CONTROLLER TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO| MONTECASINO BOULEVARD,FOURWAYS Duties include: 1. Processing purchases and inventory on SAP 2. Goods receipting 3. Menu costings 4. Supplier liaison and queries 5. Monthly stock counts attendance 6. Monthly stock count processing and analyzing with the Food and Beverage Controller 7. Stock issuing 8. Meetings with representatives from suppliers and negotiating benefits for the hotel with regards to purchasing from a certain supplier 9. Assistant the Food and Beverage controller with procurement and audit compliance 4. MAY 2014 – NOV 2014 | ACCOUNT ASSISTANT TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO| MONTECASINO BOULEVARD,FOURWAYS Duties include:  Reconciling of daily banking and reporting to regional office  Managing and monitoring cash, credit card, cheque and other clearing accounts on SAP.  Requesting and banking of cheques for one-time vendor payments. Invoice verification of SAP.  Processing of client refunds and commissions.  Managing petty cash & being responsible for monthly float counts of all hotel floats.  Payroll (Capturing of casual hours and submitting template for checking).  Reconciliation of query accounts.  Casual salaries provision journal at month end. Requesting forex collection on a weekly basis.
- 7. 7 SheenaGolby  Assisting the Assistant financial controller with various tasks.  Forex transactions and balancing 5. MARCH 2013 – MAY 2014 | HOTEL GUEST RELATIONS OFFICER D’oreale Grande Hotel PLACE (Emperors Palace) Duties include:  To provide a personal service to hotel guests, thereby ensuring guest satisfaction.  Guest service delivery including Guest Satisfaction, Guest InformationComplaint Follow Up  Mystery Guest Feedback  Guest Profile Management  VIP Guest Portfolios  Service and Standards Initiatives,  Incidents, Concierge, Transport as well as dealing with the VIP House Account Financials.  Product Standards including Hotel Standards, Room Standards, General Standards, Grooming Standards and Environmental Awareness 6. MARCH 2011 – MARCH 2013 | ASSISTANT FRONT OFFICE MANAGER D’oreale Grande Hotel PLACE (Emperors Palace) Duties include:  To assist with the management of the front office operation of the hotel to the required standards, within the agreed budgetary limits and parameters and ensuring guest satisfaction and profit maximization.
- 8. 8 SheenaGolby  Key outputs include effective business processes that support the achievement of company goals and objectives, satisfied guests and return business, effective communication resulting in well informed employees, effective, competent and motivated employees. Training Done: Guest Satisfaction FICA Responsible Gambling 7. JUNE 2010 – FEB 2011 | HEAD RECEPTIONIST Wyck Hill House Hotel 4* U K Duties include:  Duties include managing a team of 4 receptionists as well as assisting with rate strategies, uploading these rates to third party websites, yielding these accordingly as well as taking reservations for individuals.  One off corporate and tour groups, daily activities include rota management, assisting with daily tasks such as cashing up, checking in and out guests and general management and running of the front office desk, as well as keeping my team up to date with changes and ongoing training. 8. 2008 | FRONT OFFICE RECEPTIONIST, GUEST RELATIONS,CONCIERGE Emporers Palace (3 x 5* Hotels) Mondior Hotel 4*, Metcourt Hotel 4* D’oreale Grande Hotel (Emperors
- 9. 9 SheenaGolby  Working on the hotels main reception desk  Checking in and out guests.  Dealing with general enquiries and requests from hotel residents and assisting with making reservations and general reception duties.  Working on the front office desk and in customer relations checking in and out guests from the hotel  Assisting with the day to day running of reception, including making reservations, dealing with customer complaints and general enquiries. Dealing with hotel residents attending to their needs to ensure they have a memorable experience at the hotel.  Working on the Guest Relations desk assisting with daily activities and enquiries, working with concierge to gain experience with assisting guests on check in and check out, making offsite reservations and being the face of the hotel, as well as making their first and last impressions lasting ones. 9. 2008 | TRAINING - Kitchen Assistant / Commis Chef Emporers Palace (3 x 5* Hotels) Birchwood Hotel 4*  Working in the hot and cold kitchen directly under the Head Chef to gain experience in preparing various foods, assisting with the first preparations, to cooking the food, to serving and presenting the dishes on the hot plate. 10. 2007 | TRAINING – Housek eeping, Food & Beverage, Special events and conference department Emporers Palace (3 x 5* Hotels) Tintswalo Hotel 4*  Working in the housekeeping department preparing bedrooms for the daily arrivals as well as cleaning public areas to the hotels standard.
- 10. 10 SheenaGolby  Working in the restaurant and bar area serving and attending to hotel residents and walk in guests. Working with the operations team to deliver Events and Conferences in the hotel, including setting up conference rooms, serving tea and coffee, preparing and serving lunches, and private dinners and functions.  Working in the hotel conference and events department as an insight and introduction into events that take place at the hotel, to gain an understanding of the structure of the teams and the work that is involved. From initial sales and enquiries, to planning and development of these events until the arrival and successful delivery. Following on to follow up calls and dealing any complaints, to ensure companies return. References 1. Vinesh Niacker – 083 565 1492 Senior Financial Controller at Tsogo Sun 2. Taryn Lindolent – 082 924 4149 Finanical Controller at Tsogo Sun