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- 1. Abbott Shaull 1730 Hemmeter Road Saginaw, MI 48638 (989) 274-4961 ab.shaull@gmail.com Page | 1 +Skills Summary Veteran Management General Office skills Computer Savvy Scheduling Shipping/Recieving Customer Service/Cashier Desktop Computers Centrex phone consoles PASCAL CertifiedMicrosoft Office 2010 Front Office Operations Accout Recievable General Bookeeping. MySQL Microsoft Server Java Mainframe Computers ASI FrontDesk Unix/Linux use C++ Microsft C# PHP Perl Computer Help Desk Computer Networking Notebook Computers Machine wrappers BASIC Employment History Heathzilla.com Sault Ste. Marie, MI Back End Developer Designed, builded, or maintained Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media. Wrote, designed, or edited Web page content, or direct others producing content. Confer with management or development teams to prioritized needs, resolved conflicts, developed content criteria, or choose solutions. Back up files from Web sites to local directories for instant recovery in case of problems. Identified problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction. Stored, retrieved, and manipulated data for analysis of system capabilities and requirements. Consulted with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance. Corrected errors by making appropriate changes and rechecking the program to ensure that the desired results are produced. Performed revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Prepared detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Identified problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction. Communicated with network personnel agencies to address hardware or software issues affecting Web sites. Developed and document style guidelines for Web site content. Lake Superior State University Sault Ste. Marie, MI Software Developer Directed software programming and development of documentation. Trained users to use new or modified equipment. Evaluated factors such as reporting formats required, cost constraints, or need for security restrictions to determine hardware configuration. Consulted with customers about software system design and maintenance. Coordinated software system installation and monitor equipment functioning to ensure specifications are met. Conducted trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compilee and wrote documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program. Advised customer about or perform maintenance of software system. Selected programming languages, design tools, or applications.
- 2. Abbott Shaull 1730 Hemmeter Road Saginaw, MI 48638 (989) 274-4961 ab.shaull@gmail.com Page | 2 Days Inn Sault Ste. Marie, MI Night Auditor Greeted, registered, and assigned rooms to guests of hotels or motels. Counted money and made bank deposits. Kept records of room availability and guests' accounts, manually or using computers. Planne, scheduled or supervised the work of other employees. Computed bills, collect payments, and made change for guests. Trained staff members. Observedand monitored staff performance to ensure efficient operations and adherence to facility's policies and procedures Coordinated front-office activities of hotels or motels, and resolve problems. Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Answered telephones, directed calls, and took messages. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer. Posted charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Verified customers' credit, and established how the customer will pay for the accommodation. Contacted housekeeping or maintenance staff when guests report problems. Made and confirm reservations. Issued room keys. Recorded guest comments or complaints, referring customers to managers as necessary. Reviewed accounts and charges with guests during the check out process. Answered inquiries pertaining to hotel services, guest registration, and travel directions. Advised housekeeping staff when rooms have been vacated and are ready for cleaning. Cleaned and maintained lobby and common areas, such as restocking supplies and watering plants. Prepared for basic food service, such as setting up continental breakfast or coffee and tea supplies. Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation Soo Plastics Sault Ste. Marie, MI General Laborer Inspected materials and products for defects, and to ensure conformance to specifications. Removed materials and products from machines and equipment, and place them in boxes, trucks or conveyors, using hand tools and moving devices. Identified and mark materials, products, and samples, following instructions. Transferred materials and products to and from machinery and equipment, using industrial trucks or hand trucks. Eaton Technologies Eaton Rapids, MI General Laborer Loaded materials and products into machines and equipment, or onto conveyors, using hand tools and moving devices. Cleaned and maintain machinery, equipment, and work areas to ensure proper functioning and safe working conditions. Weigh or measure materials or products to ensure conformance to specifications. Recorded production and operational data, such as amount of materials processed. McDonalds Eaton Rapids, MI Swing Manager Trainee Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Served customers in eating places that specialize in fast service and inexpensive carry-out food. Accepted payment from customers, and make change as necessary. Requested and recorded customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
- 3. Abbott Shaull 1730 Hemmeter Road Saginaw, MI 48638 (989) 274-4961 ab.shaull@gmail.com Page | 3 Cleaned and organize eating, service, and kitchen areas. Notified kitchen personnel of shortages or special orders. Communicated with customers regarding orders, comments, and complaints. Prepared daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. Selected food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. Relayed food orders to cooks. Collected and return dirty dishes to the kitchen for washing. Performed personnel activities such as supervising and training employees. Monitored and order supplies or food items and restock as necessary to maintain inventory. Cook or reheat food items such as french fries. Wash dishes, glassware, and silverware after meals. Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation. Scheduled and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity Maintained food and equipment inventories, and keep inventory records. Scheduled staff hours and assign duties. Established standards for personnel performance and customer service. Performed some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. Kept records required by government agencies regarding sanitation or food subsidies. Tested cooked food by tasting and smelling it to ensure palatability and flavor conformity. Organized and directed worker training programs, resolve personnel problems, hire new staff, and evaluate em ployee performance in dining and lodging facilities. Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety. Education Lake Superior State Univeristy Sault Ste. Marie, MI Bachelor Degree in Computer Science United States Army Dragon Gunner School Fort Bragg, NC United States Army Airborne School Fort Benning, GA United States Army Infantry School/AIT Fort Benning, GA