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FIRAS ALRESHIQ
Address: Amman – Jordan
Home Tel: +96265162270
Mobile: +962797231514
Email: firas_2000_r@yahoo.com
To attain a responsible and potential position in a growing environment where I can
effectively utilize my experience and capabilities to the fullest. Seeking new
challenges in a reputable company that benefits from my potential, invests in my
commitment for high-quality performance and allows for professional growth and self
development.
September- 2014 to present Sales consultant. Gargour automotive:
Maserati Official Importer (HQ)
June - 2013 to September -2014 Sales exceutive. Europcar (jordan):
February-2012 to September-2013 Sales consultant. Abu Khader automotive
Jordan HQ
May - 2009 to February - 2012
CRM &Marketing Officer. Abu Khader
automotive Jordan HQ
July -2004 to May - 2009
Team leader .McDonald’s Corporation, Jordan HQ
Personal Details
Introduction
Career History
Page 2 / 4
Qualifications
Page 3 / 4
2006
Crew Trainer Class
McDonald’s In-house Training Center, Amman – Jordan.
2007
Crew Chief Class
McDonald’s In-house Training Center, Amman – Jordan.
2008
Shift Management Verification
McDonald’s In-house Training Center, Amman – Jordan.
2008
Diploma in recognition of successfully completing Basic
Operation Course , McDonalds Corporation In-house Training
Center, Amman –Jordan.
2009
Diploma in IT and management information system in IT
department in royal Jordanian air lain queen alia airport, Amman
–Jordan.
2010 Fundamental Automotive Systems Training (F.A.S.T.)
2010 Understanding the Value of Customer Enthusiasm
2010 How to Build Customer Enthusiasm
2010 The Customer Loyalty Mindset
2010 Building Trust with Service Customers
2010 Improving Response Time & Quality of Response
2010 Managing quality delivery from PDI through follow-up
2011 New Vehicle Owner Clinics
2011 Managing Quality Delivery: From PDI through Follow-Up
2011
Selling in the 21st Century/CID - Improving Response Time &
Quality of Response
2011 The Benefits of an Effective Service Appointment System
2011 Pre-Delivery Inspection Process
2011 The Fundamentals of Professional Service Consulting
2011 The Value of an Effective Sales-to-Service Handoff
2011 Delivering the Premium Customer Experience
2011 Completely Satisfied Delivery System
2011 Increasing Your Profits with GM Accessories
2011 Technical Insight for Non-Technical Personnel
2011 EFFECTIVE VEHICLE APPRAISALS
2011
What's on the Menu? Building and Managing
Effective Service Menus
2011
The Benefits of an Effective Service Appointment
System
2011 Increasing Your Profits with GM Accessories
2011 Vehicle Stability Enhancement System (VSES)Operation
2011 Introduction to Customer Management
2012 Technical for Parts person
2012 Technical Product Awareness for Parts & Service
2012 Trade, Financing & Closing
2012 Presentation and Demonstration Drive
2012 Becoming a Professional Sales Consultant
2012 Welcome & Interview
2012 Time Management and Planning Skills for Sales
2012 Understanding the Value of Customer Enthusiasm
2012
The Everyday Hero: Advancing the Chevrolet
Customer Experience
2012 GM Difference Training - R3
2012 Active Consultative Sales
2012 Cadillac Defining Moments
2012 Consultative Selling Skills
2015 High Impact Selling (Dubai)
2006-2010
BA Degree: Management Information, Applied Science
University, Jordan.
2004-2005
High Secondary School Certificate: IT Stream, Sweileh
Secondary School, Jordan.
• Ongoing in information technology development.
• Integrity, adaptability and flexibility.
• Enjoy traveling around the world.
• References available upon request.
• Valid Driving License.
Page 4 / 4
Personal Details
Education
Interests

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New 2015 firas CV

  • 1. FIRAS ALRESHIQ Address: Amman – Jordan Home Tel: +96265162270 Mobile: +962797231514 Email: firas_2000_r@yahoo.com To attain a responsible and potential position in a growing environment where I can effectively utilize my experience and capabilities to the fullest. Seeking new challenges in a reputable company that benefits from my potential, invests in my commitment for high-quality performance and allows for professional growth and self development. September- 2014 to present Sales consultant. Gargour automotive: Maserati Official Importer (HQ) June - 2013 to September -2014 Sales exceutive. Europcar (jordan): February-2012 to September-2013 Sales consultant. Abu Khader automotive Jordan HQ May - 2009 to February - 2012 CRM &Marketing Officer. Abu Khader automotive Jordan HQ July -2004 to May - 2009 Team leader .McDonald’s Corporation, Jordan HQ Personal Details Introduction Career History
  • 2. Page 2 / 4 Qualifications
  • 3. Page 3 / 4 2006 Crew Trainer Class McDonald’s In-house Training Center, Amman – Jordan. 2007 Crew Chief Class McDonald’s In-house Training Center, Amman – Jordan. 2008 Shift Management Verification McDonald’s In-house Training Center, Amman – Jordan. 2008 Diploma in recognition of successfully completing Basic Operation Course , McDonalds Corporation In-house Training Center, Amman –Jordan. 2009 Diploma in IT and management information system in IT department in royal Jordanian air lain queen alia airport, Amman –Jordan. 2010 Fundamental Automotive Systems Training (F.A.S.T.) 2010 Understanding the Value of Customer Enthusiasm 2010 How to Build Customer Enthusiasm 2010 The Customer Loyalty Mindset 2010 Building Trust with Service Customers 2010 Improving Response Time & Quality of Response 2010 Managing quality delivery from PDI through follow-up 2011 New Vehicle Owner Clinics 2011 Managing Quality Delivery: From PDI through Follow-Up 2011 Selling in the 21st Century/CID - Improving Response Time & Quality of Response 2011 The Benefits of an Effective Service Appointment System 2011 Pre-Delivery Inspection Process 2011 The Fundamentals of Professional Service Consulting 2011 The Value of an Effective Sales-to-Service Handoff 2011 Delivering the Premium Customer Experience 2011 Completely Satisfied Delivery System 2011 Increasing Your Profits with GM Accessories 2011 Technical Insight for Non-Technical Personnel 2011 EFFECTIVE VEHICLE APPRAISALS 2011 What's on the Menu? Building and Managing Effective Service Menus 2011 The Benefits of an Effective Service Appointment System 2011 Increasing Your Profits with GM Accessories 2011 Vehicle Stability Enhancement System (VSES)Operation 2011 Introduction to Customer Management 2012 Technical for Parts person 2012 Technical Product Awareness for Parts & Service 2012 Trade, Financing & Closing 2012 Presentation and Demonstration Drive 2012 Becoming a Professional Sales Consultant 2012 Welcome & Interview 2012 Time Management and Planning Skills for Sales 2012 Understanding the Value of Customer Enthusiasm 2012 The Everyday Hero: Advancing the Chevrolet Customer Experience 2012 GM Difference Training - R3 2012 Active Consultative Sales 2012 Cadillac Defining Moments 2012 Consultative Selling Skills
  • 4. 2015 High Impact Selling (Dubai) 2006-2010 BA Degree: Management Information, Applied Science University, Jordan. 2004-2005 High Secondary School Certificate: IT Stream, Sweileh Secondary School, Jordan. • Ongoing in information technology development. • Integrity, adaptability and flexibility. • Enjoy traveling around the world. • References available upon request. • Valid Driving License. Page 4 / 4 Personal Details Education Interests