Peter's Resume 2016 Feb
- 1. PETER R. ALVERIO (501) 590-8605 600 SW 3rd street Bryant, AR 72002 * peteralverio@sbcglobal.net or Bxboyar05@Gmail.com SUMMARY OF QUALIFICATIONS: Extensive experience in working for Fortune 200 and 500 Companies, Mortgage Servicing Company as a Customer Service / Collection. Strengths are team player, dependable, self-motivated individual and bilingual (Spanish & English). MS Office: Word, Excel and Outlook. LexisNexis Skip Tracing collection software. FDCPA Certified WORK EXPERIENCE: CENTRAL MORTGAGE COMPANY, Little Rock, Arkansas 2006 Present Reason for leaving: Title: Homeowner Assistance Senior Counselor Negotiating payment arrangements on delinquent Freddie Mac, Fannie Mae, Gov & Private investor mortgage loans. Responsible for making contact with the borrower(s), through an automated outbound dialer campaign and answer inbound calls to obtain reason for delinquency, offer assistance program, and payment arraignments to bring the loan current. Trained new hires in all aspect of the position and assisted team members with problem calls. Worked Part-time and hired to a full time position. GLOBAL DOCUGRAPHIX INC., Little Rock, Arkansas 2004 2007 Reason for leaving: Company filed chapter 7 bankruptcy and closed. Title: Collector Provided customer service, negotiated/ collected payment on arrangements on delinquent business accounts for printing and promotional services rendered. Report to the sales representative any product errors to redo and monitored any assigned business accounts. TEXTRON FINANCIAL SBD CORP., Little Rock Arkansas 2002 2004 Reason for leaving: Operation sold & closed down Little Rock operation. Title: Senior Collector Provided customer service, make payment arraignments and collected on business accounts delinquent for non-secured business line of credit accounts. Managed a 20-million-dollar portfolio. Skip traced on abandoned accounts. NUVELL/GMAC FINANCIAL SERVICES, Little Rock, Arkansas 2000 2002 Reason for leaving: Recruited by ex-Nuvell manager employed at Textron. Title: Queue Collector Resume of Peter R Alverio Page 1
- 2. Provided customer service, negotiated and collected payment arrangements on delinquent sub-prime auto & GMAC loan accounts for English & Spanish customers. Prior 15 Years work experience. Bankers Market Asso. New York, New York. Various New Your Bank clients, Barclays PLC, Swiss Bank Corp, Banque Paribas etc.. Title: Senior clearing Foreign Exchange & Money Market clerk. Back office trading clearance on deals generated by the traders in currencies, derivatives (Interest Swaps, FRA) Stocks & Bond. The duties include arraignment of deliveries and settlements of commissions, securities and traded products according to the guidelines of SEC, ISDA and deadlines. Monitor trading partners daily positions and P&L. EDUCATION AND TRAINING: The College of New Rochelle. New Rochelle, N.Y. Bachelor of Arts Degree (1984) FDCPA certified 2006 Present. References on request. Resume of Peter R Alverio Page 2