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Ian has over 10 years of experience providing IT support and customer service. He has held roles as a Mac Genius, Helpdesk Lead, Network Support Specialist, and Assistant System Admin, where he supported over 100 users across various platforms and provided troubleshooting, training, and maintenance. Ian is skilled at delivering high quality customer experiences both on-site and remotely.
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Many thanks for considering my email.
I am, Gaurav Trivedi., a Diploma graduate from Dyaneshwar Vidyapith, Pune, India. I am CCNA certified professional with a hand on experience of 9 years. I have worked as Network Engineer with many multinational companies such as You Telecom India (Iqara Broadband), NCS Pte Ltd Singapore.
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Kesha Orr is an IT professional with over 20 years of experience in technical support roles. She has worked for various companies including Home Depot, NTT Data Corporation, KIPP Austin Public Schools, HomeAway, BedandBreakfast.com, and Mental Health Network. Her experience includes desktop support, systems administration, network support, and help desk roles. She is proficient in Windows, networking, virtualization, backup software, and various other technologies. Kesha holds a Bachelor's degree from Texas Tech University and has taken Microsoft certification courses.John Marks - Resume October 2015
John Marks - Resume October 2015John Marks
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John Marks has over 25 years of experience in information technology, including expertise in server hardware, networking, and software. He has held positions providing technical support for companies such as IBM, Dell, UNC Health Care Systems, and DecisionOne Corporation. Marks has extensive experience installing, configuring, troubleshooting, and repairing computer systems, networks, and related equipment.BCombs Resume
BCombs ResumeBrian Combs
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Brian Combs has over 15 years of experience providing technical support and training for both Mac and PC systems. He has strong skills in systems deployment, troubleshooting, security, and training users. Currently he works as an independent contractor providing IT support services to various clients in Orange County, California, including his current long-term client PIMCO.Carolyn
Carolynckelley71
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Carolyn Kelley has over 15 years of experience in information technology with expertise in desktop support, helpdesk management, network administration, and project management. She has a Master's degree in Business Administration and a Bachelor's degree in Network Management. Her technical skills include Microsoft Windows, Linux, Cisco routers and switches, virtualization, databases, and computer forensics. She is proficient in both desktop and network administration.Carolyn
Carolynckelley71
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Carolyn Kelley has over 15 years of experience in information technology with expertise in desktop support, helpdesk management, network administration, and project management. She has a Master's degree in Business Administration and a Bachelor's degree in Network Management. Her technical skills include Microsoft Windows, Linux, Cisco routers and switches, virtualization, databases, and computer forensics. She is proficient in both desktop and network administration.tbreaux resume
tbreaux resumeTroy Breaux
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Troy Breaux is seeking a technical support position and has over 15 years of experience providing IT support. He has held positions supporting end users for companies such as Walmart, Target, and Home Depot. Breaux has technical certifications including A+, HP, Lexmark, and is studying for Cisco certification. His experience includes desktop and laptop support, systems administration, networking, database implementation, and technical consulting.Mark Lewis current resume
Mark Lewis current resumeMark Lewis
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This document is a resume for Mark Lewis, an IT support technician with over 20 years of experience in technical support roles. He has a background supporting executives at Intel and currently works as a desktop support technician at SunEdison. His skills include technical support management, troubleshooting, process improvement, and proficiency with various operating systems and applications. Previous roles saw him providing IT support to top executives, streamlining support processes, and leading cross-functional teams.Sidneypierce Sr A2
Sidneypierce Sr A2sidneypierce
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Sidney Pierce Sr. has over 20 years of experience in information technology with expertise in desktop and network support. He has worked in a variety of industries as a consultant and in permanent roles. His skills include Windows, Active Directory, and networking administration as well as software and hardware troubleshooting. He aims to provide technical leadership and customer service in a team environment.Daniel vanino resume 7 21-2019
Daniel vanino resume 7 21-2019DanVanino
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This document is a resume for Daniel G Vanino summarizing his experience and qualifications. It outlines his objective of obtaining a rewarding and challenging position utilizing over 20 years of IT experience. It details his extensive experience managing networks, desktop support, software, operating systems and more for various organizations. Key roles included quality assurance manager, network administrator and desktop support positions.ROBERTHTUCKERRESUME.DOCX
ROBERTHTUCKERRESUME.DOCXRobert Tucker
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Robert Tucker has over 25 years of experience in information technology support roles. He has extensive experience supporting Windows operating systems, Microsoft Office applications, and server software. He is proficient in desktop support, network administration, and project management. Tucker aims to leverage his strong technical skills and problem-solving experience into a senior IT support position.JasonCornwell2015_RESUME
JasonCornwell2015_RESUMEJason Cornwell
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This document provides a summary of Jason C. Cornwell's qualifications, including his education, certifications, skills, and professional history working in IT roles. He has over 20 years of experience in desktop support, systems administration, network administration, and project management. His background includes expertise in Windows, Linux, networking, virtualization, security, and scripting languages. He is currently a Senior Applications Administrator at Partners Healthcare in Boston, where he leads a technical team and ensures project schedules and requirements are met.Preso
- 1. I've been a Genius, a Consultant, and most recently a Helpdesk Lead. Hi, I’m Ian. Now I can deliver amazing customer service experiences for you.
- 2. Managed the delivery of high quality on-site and remote helpdesk services to over 100 on-site users, on a variety of platforms including Mac OS X, Windows, Ubuntu and Fedora Core Linux. Responsible for support of remote users world-wide. Collaborated with the Infrastructure team to provide project deployment and maintenance support. Help Desk Lead Optimal Technologies, Inc. October 2008 - January 2009
- 3. Provided complete and appropriate solutions for every customer by utilizing retail sales and customer service skills. Responsible for front-line customer support at the Genius Bar, including hardware and software troubleshooting, diagnosis, and customer product training. Performed repairs on Apple hardware and software products and managed all aspects of the repair workflow including open repair prioritization, case management, and service part ordering. Mac Genius, Mac Specialist Apple, Inc. March 2005 – February 2009
- 4. Provided top-notch desktop, server, and network services as the primary contact for a wide range of clients, including corporate users, small businesses, research labs, home users, as well as UNC-TV and the University of South Carolina. Worked with customers to maintain optimum productivity and performance by evaluating hardware and software needs and advising on long-term upgrade and expansion strategies as necessary. Network Support Specialist Net Friends, Inc. March 2007 – October 2008
- 5. Ensured optimum availability of all lab computer resources including workstations, portables, and a 49-node XServe cluster running Sun Grid Engine. Leveraged NetBoot, Net Restore and Apple Remote Desktop in the development of a custom deployment solution for cluster updates and maintenance. Assistant System Admin Giddings Lab, UNC October 2005 – August 2007