Ref. - ABeltagi (Softline)
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This letter from an IT manager provides a recommendation for Mr. Hussam M. Reda. It details that from 2007 to 2008, Mr. Reda advanced from leading a team of 10 people in help desk to managing outsourced projects. The manager was impressed by Mr. Reda's technical skills, ability to work under pressure and solve problems quickly. Mr. Reda also supported employees and customers through consultation and advice.
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- 1. Cairo. 29 September 2011 To Whom It May Concern, As an IT manager at DMS (Data Management System), I had the pleasure to work with Mr. Hussam M. Reda during the period 2007 - 2008. During these years I have observed him on various IT issues as he was going from the role of Help Desk Team Leader for 10 peoples worked under him to the role of Outsource Projects Manager dealing with a many outsourcing resources. On professional basis Mr. Reda has great capabilities of dealing with many technical issues in work with an open eyes and mind to how these problems will affect the business and work fast and accurate to solve them in time which made him gain the capability of being able to work 24/7 and under very high pressure with marvelous accuracy. Although working in a software house like DMS with a lot of projects inside and outside the country has affected him greatly in a way that he was able to support and consult all the employees in the company besides supporting a lot of customers by giving them consultation and technical advices. I was very impressed with Mr. Reda's skillset, troubleshooting skills and his great desire to move forward with his career and with a highly motivation to upgrade and develop himself and the whole team working with him. His strong communication skills were well noticed during all the projects we went through together. I strongly recommend Mr. Reda and if you need any additional information, please contact me... Ahmed Beltagi , AvD"- C)' ~C3 r':J / (( . Head of ITServices Department Softline International 2, Road 217, Nasr Sq., Maadi Cairo, Egypt +2 0100 932 88 80 Ahmed.Beltagi@softlinegroup.com