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Resume 2017 revise-Vennie Abram (3) (2)
- 1. 1 Vennie Abram 9331 Taftsberry Drive Houston, TX 77095 281-859-7127 home 346-760-7368 cell E-mail: vabram8@gmail.com QUALIFICATIONS Demonstrated ability to manage diverse environments. Expert at focusing on quality of work and control. Knowledgeable and proficient in Management, Counseling, Education, Health Advocacy,Social Services and also Executive Support including professionalism, determination, dedication, reliability, being flexible and patient in addressing all issues across diverse groups. Outstanding counselorwith the ability to resolve complex issues in a timely fashion. Very detailed orientated and skilled in analyzing, and assessing patient/client problems. Excel at dealing with the unexpected and working under pressure A keen analytical & creative problem solver, who brings rapid resolution to challenging issues and situations,committed to excellence, highly energetic, innovative and resourceful self-starter with a strong work ethic. Have established a track record of dependability, high levels of productivity and the setting and attainment of goals. A motivational team builder & leader who promotes communication across diverse groups and at all corporate levels. TECHNICAL KNOWLEDGE Management Skills: Counseling Skills: . Managed staff of 15 retail employee's . Case management of 8 - 10 teens and young adult clients . Evaluated and critiqued staff performance . Responsible for Pre-Screening clients prior to admittance in program . Set employee's work schedule . Conduct client appointments . Hired and Terminated employee's . Data entry/inputting information into preparatory system . Responsible for daily receipts and cash control . Client intervention and referrals . Mentoring staff for promotional consideration and growth . Prepared daily operational reports for senior management Customer Service Skills: . Responsible for research and resolution of customer issues and concerns . On-line Customer Service . Daily interfacing with customers, staff and management PROFESSIONAL EXPERIENCE REACH Unlimited Inc. Houston,Texas 05/2013 Present Instructor Provide exemplary supervision to assigned individuals to ensure safety as specified in IHPs company policy and procedures. Continual Implementation of training and behavioral programs and all relevant service objectives as outlined in IHPs and maintain a in-depth knowledge of each client needs. Adaptive AIDS Houston,Texas 07/2012 Present Resident Advisor/Direct Care Staff Provide supervision of residents by setting firm, consistent,limits on inappropriate behavior. Provide the level of supervision necessary to ensure each child's safety and well-being, including auditory and/or visual awareness of each child's on-going activity as appropriate. Maintain all records and forms pertaining to residents (i.e., shift logs, daily behavior log, medication log, etc.) Participate in weekly planning and implementation of recreation, social, and therapeutic components. Keller Williams Reality, Oakland, California 01/2008 01/2009 Escrow Transaction Assistant Escrow contingency dates closing of escrow files. Email correspondences with the cooperating real estate agent for missing documents. Organized files in accordance to office policies. West Oakland Health, Oakland, California 12/2006 12/2007 HIV Counselor Distributed HIV/AIDS educational materials. Counseling individuals about the risk for contracting HIV/ AIDS.
- 2. 2 Worked with diverse groups to include the Sex Industry,Gays, Lesbians & Transgendercommunities in continuing education. Bay Area Youth Center, Hayward, California 10/2005 11/2006 Residential Treatment Counselor Observed behavior, interactions and individual needs of adolescent within the house. Participated in primary Crisis Prevention and / or Crisis Intervention. Provided physical safety and care of each child in the program and ensured safety procedures were followed. YO Mama Day Care, Oakland, California 10/2004 08/2005 Childcare Worker Coordinated daily activities for children. Arranged transportation for children and their families to get to Child Care center. Maintaining the up keep of facilities to insure cleanliness and safety. Supervision children while on premises. AIDS Project of the East Bay Oakland, California 08/2002 - 12/2003 Outreach Educator Community HIV outreach to the Minorities, Gays, Lesbians and Transgenderyouth and otheryoung adults in Alameda County who contracted HIV or AIDS. Developed harm reduction plans for individual APEB clients, Developed programs, special events and activities that promote HIV/AIDS awareness. Bi-monthly social support groups. Hollywood Video Oakland, California 06/2000 - 07/2002 Assistant Manager Perform routine daily operational support activities related to managing the store. Diplomatically resolved customer requests and complaints. Responsible for shipping & receiving. Cash control and daily bank transactions. CERTIFICATIONS / SPECIAL TRAINING: ATS (HIV Anonymous Test Site)- State Certified Counselor Alameda County HIV/AIDS Counseling Training Alameda County Oral sure Counseling & Testing Training ATS Counselor Training Pc Window Training Database Training Health Pro Training Blood borne Pathogen Training Certificate Of Completion Alameda County Office Of AIDS Education Prevention Unit HIV Education and Prevention Unit Office of Administrative Basic 1 HIV Prevention Counselor Training Basic 2 HIV Social Marketing Harm Reduction Skills Building Course ELI Training CPR/ FIRSTAID Case Management Training CME Credit Certificate HIV Update Conference- Transforming Our Care : Antiretroviral and Beyond Bay area Youth Center (Certificate of Appreciation) AIDS Project of the East Bay (Certificate of Appreciation) Women First Health Fair EDUCATION: Lone Star Community College, Houston,Texas 08/2009 - Present Associates of Arts Degree (Pending)