Resume of Joydeep Das,Working as General_manager.
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This document contains a resume for Joydeep Das, a hotel manager with over 20 years of experience managing hotels across India. It summarizes his career history working at various hotels in roles such as General Manager and Food & Beverage Manager. It also lists his educational qualifications and skills, which include financial management, business management, customer service, and event planning. The resume demonstrates Das' extensive experience successfully running hotel operations.
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Resume of Joydeep Das,Working as General_manager.
- 1. JOYDEEP DAS 24, Barui para lane Kolkata-700108 E-Mail- joydeep_22on@yahoo.com Mobile No. 8482022796/9836040138 PERSONAL SUMMARY A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximizing profits. Possessing the experience and initiative to further bolster a hotels reputation and commercial success. Looking to join a reputable and exciting hotel group where I can progress quickly and have the opportunity to develop an enviable career profile. CAREER HISTORY: presently working as a General Manager of a Heritage Property Hotel Allahabad Regency (Allahabad) (U.P) dated 12th Oct.2015. Worked as a General Manager in Hotel Borail View ( Silchar)Assam, dated 2nd Jan 2014 to 30th Aug 2015. Worked as a General Manager, Vishwaratna Hotel ( Guwahati) Assam,dated 23rd April 2012 till 3rd May2013. Worked as an Operation Manager, THE SPRING CLUB (KOLKATA), Dated 17th Nov.2010 till 31ST MARCH 2012. Responsibilities: Overseeing a team of staff and take responsibility for the smooth running of the hotel, its occupancy levels and also its profitability. In overall charge of daily operations of all departments, from the laundry service all the way through to organizing corporate hospitality.
- 2. Duties: Effectively managing the daily operations of the hotel. Making sure that guests have a good first and last impression of the hotel. Setting sales targets for staff and monitoring them to ensure that they are met. Recruiting staff, training them up and then monitoring their performance. Managing and setting room rates. In overall charge of a busy food and beverage operation. Engaging and motivating staff to do better. Constantly focusing on profitability and growth. Striving to create a relaxing and welcoming ambience for customers. Identifying other revenue stream opportunities. Organizing conferences, wedding receptions and banquets. Overseeing the allocation of hotel bedrooms. Launching local publicity campaigns and attending networking events. Making sure presentation, recipes and services are consistent throughout the hotel. Demonstrating visible operational leadership and management to the hotel staff. Supervising the activities of the reception staff. PROFESSIONAL EXPERIENCE: Competencies: Promoting a culture of continuous improvement throughout the hotel. Knowledge of health & safety regulations, food safety, licensing laws and cash handling. Having a solid understanding of all hotel functions. Ability to identify, understand and give priority to urgent issues. Familiar with financial reporting systems including cost control, stock management and P&L. Planning ahead whilst at the same time organizing short term activities. Personal: Possessing a friendly personality and charisma to connect with a diverse clientele. Doing everything with the hotel customers in mind. Excellent presentation skills. Hospitality background. Adaptable and having a hands-on approach to running the hotel. Having a tenacious and can do attitude.
- 3. Spotting opportunities before others. KEY COMPETENCIES AND SKILLS: Financial acumen, Business management, People skills, Attention to detail, commercially aware, Guest satisfaction, Influencing skills, Event management, managing budgets, self motivated, Cost control, Optimizing performance HOTEL SWOSTI GROUP :-( BHUBANESWAR) Worked as a FOOD & BEVERAGE MANAGER from 17th Nov.2008-5TH Aug2010. THE PICCADILY HOTEL: - (LUCKNOW), Worked as a RESTAURANT MANAGER from 7th Dec.2007- 7th Nov 2008. HOTEL MARCO POLO: - (DUBAI, UNDER DUBAI QUALITY GROUP) Worked for 5yrs as a RESTAURANT MANAGER from December 2000 to March2005. HOTEL SANDS :- (Mumbai) Worked for 29 months as a Sr.Captain from 19.09.1998 to 09.12.2000 HOTEL ATARIA :- (Bangalore) Undergone 24 weeks Industrial Training in all Departments from 02.04.1997 to 02.09.1997 HOTEL SEA PRINCES :- (Mumbai) Undergone Training 6 months as an Industrial Trainee from 05.04.1998 to 05.09.1998. EDUCATIONAL QUALIFICATION:- 1. X from C.B.S.C. in the year 1990. 2. XII from A.I.S.S.E in the year 1992. 3. Graduation (Com) from University of Calcutta in the yr 1996. OTHER QUALIFICATION: - Diploma in Hotel Management from IIAS (International Institute of Advance Studies) School of Hotel & Tourism Management in the year1998. PERSONAL PROFILE:- Date of Birth : 22nd June 1974. Weight/Height : 75kg/5.11 Nationality : Indian Marital Status : Married Permanent Address : Mr.Joydeep Das 24, Barui Para. Lane (Near Matri Mandir) Kolkata- 700108, West-Bengal, India. Passport Details : Passport no. L5354196 Language Known : English, Hindi, Bengali, Assamese, Nepali & Oria. Date: Place: