Dr. bibi al ajmi - quality and knowledge management what you have to do with itqualitysummit
?
This document discusses quality and knowledge management. It defines knowledge as a fluid mix of experience and information that provides a framework for evaluating new experiences. Knowledge management involves managing expertise for business advantage by gaining timely access to what others know and a willingness to share knowledge. It helps organizations faced with change and uncertainty by supporting technology transfer and knowledge sharing. For an organization to make tacit knowledge explicit requires a learning culture, articulation models, communication platforms, leadership support, and the will to share knowledge. The document lists various knowledge management tools and techniques and emphasizes that knowledge should be the focus of management.
Dr. bibi al ajmi - quality and knowledge management what you have to do with itqualitysummit
?
This document discusses quality and knowledge management. It defines knowledge as a fluid mix of experience and information that provides a framework for evaluating new experiences. Knowledge management involves managing expertise for business advantage by gaining timely access to what others know and a willingness to share knowledge. It helps organizations faced with change and uncertainty by supporting technology transfer and knowledge sharing. For an organization to make tacit knowledge explicit requires a learning culture, articulation models, communication platforms, leadership support, and the will to share knowledge. The document lists various knowledge management tools and techniques and emphasizes that knowledge should be the focus of management.