Kristin Fortin has over 14 years of experience in human resources, including roles as an HR specialist and manager. She has expertise in areas such as benefits administration, employee training, payroll, FMLA tracking, and talent development. Currently she works as a Customer Service Representative for the Texas Department of Motor Vehicles, where her responsibilities include providing customer service, maintaining accounts, and communicating policies. Previously she was an HR Specialist and Manager for the Texas Department of Transportation, where she oversaw HR activities for over 330 employees and managed benefits, performance reviews, and recruiting. She holds a Bachelor's degree in Mathematics and HR certification.