This document provides training instructions for housekeeping staff attending rooms. It outlines 16 steps for checking rooms, ensuring equipment is available and in order, completing assignments on time, and checking vacant rooms before finishing duties. It also lists 9 things housekeeping staff should not do such as smoking, eating or drinking in public areas, talking negatively about the hotel, or discussing personal affairs with guests. The training is intended to guide housekeeping staff on proper procedures and conduct when attending rooms.