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7076 S 1115 W
West Jordan, Utah 84084
(801)703-3098 (Cell)
(801)904-0042 (Fax)
jallred118@gmail.com
Jeremy J Allred
Profile Detail oriented data entry specialist with over 10 years of data entry/Customer
Support experience. Skilled in a variety of computer programs and able to type
35-40 wpm. Effective communication in leadership, Problem Solving Skills &
Organization abilities. I would like to find a career with stable company that I can
grow with and use my IT education with concentration of Data Management, Lab,
or administration with Billing/Data Entry as a work in progress, no degree
expected to graduate 2020
Experience ACS/Xerox December 2012 �C January 2015
Currently as Transaction Processor for major Healthcare
of CA
Xerox ACS - Transaction Processor with Major Health Insurance Company of CA
? Transfer from Electronic form of plan changes for Top Leader in Health
Care in CA to their mainframe system to Billing, Data Entry, Creating
membership for new dependents.
? PHI & HIPPA Regulations & Security
@Home Customer Care Specialist as Project with Rite Aid Wellness+
? Tracking, Order Entry, Billing & Back Office support
? Customer Service, Problem Solving, Resolution of Customer concerns
? Email, Chat Support & Phone Support for Rite Aid Wellness + site
? Validating risk and support to members and wellness program
eBay July 2011 �C July 2012
Resolution Specialist
? North America Global Customer Service, Neutral 3rd Party from Buyer or
Seller if escalated to eBay support and not able to come to resolution good
for both.
? Billing, Invoicing, Data Entry, Problem Solving with Resolution, Credit
Process & Policy Compliance, Escalation and customer Service by e-mail or
phone.
ACS August 2010 �C July 2011
Customer Care Specialist
? Billing, Invoicing, Refill request for Medicare and Commercial accounts on
Humana/RightSourceRx.com Mail Order Pharmacy Project
? Customer Service, Problem Solving with Resolution to need of client or
Patient, HIPPA regulations

? IHC/Primary Children��s Medical Center October 2007 �C April 2010
Intermountain Healthcare / Primary Children��s Medical Center Dec 2007 �C April 2012
Billing Specialist
? Billing, Invoicing, Database Data Entry and Maintenance.
? Training, Cashiering, Cash Management, Problem Solving, Cashier
reconciliation, Training
? Microsoft Access and Excel experience
? Administrative Support to Manager Business Office.
Rite Aid Drug November 2000 �C July 2007
Store Manager
? All Store Operations, Store Safety (OSHA), loss Prevention, Profit & Loss,
Labor. Payroll, Point of Sale Experience, Customer Service, Training,
Scheduling and auditing.
? Cash management, Money Management, Cashier Reconciliation.
? Merchandising, Receiving, Inventory Control, Stocking, Price Integrity.
Sonic Innovations May 1999 �C June 2000
Order Entry Research Coordinator/Accounting/Administrative Assistant
? Working directly with Director of Customer Care in call center for all
Administrative Duties and Data Entry of all sales and invoicing, direct
relations with all field representative and sales personnel.
? Board review of complaint logs for Digital Hearing Aids.
? Develop and review Work Instructions for ISO 9000 Certification.
? Account Setup, Pricing, Account Changes within the U.S. Professional
Division
? Returns for Credit, Auditor over all Order Entry Processes and Creating
Procedural Manuals, Working directly with QAD Database and Information
Services.
? Traveling between Salt Lake & Minneapolis, MN Plant for development of
Data Entry Process��s Start up and training all employees.
Education Colorado Technical Institute Nov 2014 �C Jan
2015
Colorado Springs, Colorado
Bachelors, Information Technology with concentration in Data Management
University of Phoenix June 2006 �C September 2007
Phoenix, AZ
Associates, Business with Main Concentration in Information Systems.
Kearns High School August 1994 �C
June 1997
Kearns, Utah

High School Diploma with Emphasis on Business & Business Law

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Very self sufficient, always do 110% and always doing my best. Resume 1 2016

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Very self sufficient, always do 110% and always doing my best. Resume 1 2016