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RAJINDERBHANOT
1
Professional Profile
Seeking an opportunity to utilize career experience skills and education to contribute to
employer objectives, profitability and success with a company offering potential for
challenge and growth.
AREAS OF EXPERTISE
Logistics
 Operations Management.
 Customs Documentation.
 E-Mirsal 2
 Calogi
 Free zone / GCC customs procedure (Air, Sea & Land)
 Able to quickly understand a companys operational systems and provide input for the
development of future systems
 Key account management.
Personal
 Possess seven years of management experience in supply chain and management.
 Possess excellent verbal and written communication skills.
 Possess good management and monitoring skills.
 Encouraging others to question the way things are done.
 Familiar with basic operating systems like Microsoft Word and Excel.
 Goal oriented and ability to work under pressure.
 Possess good leadership and management skills.
 Ability to handle multiple tasks.
EDUCATIONAL QUALIFICATION
 Currently Pursuing IATA Air Cargo Rating  Distance Learning from Montreal
- Canada
 Completed course in Dangerous Goods Regulations  Category 6 from
Emirates Aviation College in the Year 2013, Dubai, UAE
 Bachelor of Commerce from Mumbai University in the Year 2002
 HSC from Maharashtra State Board in the Year 1995.
 SSC from Maharashtra State Board with 1st class in the year 1993 and score of 138/150 in
Maths.
RAJINDERBHANOT
2
CAREER HISTORY
Letzone Logistics DWC LLC
Logistics Supervisor (Export & Import) October, 2015  Present
Duties:
 Handling clients for both import and export shipments as well as providing booking for
export shipments.
 Co-coordinating with different desks and providing timely and excellent service to the
customers.
 Preparation & passing all type of bill of entry and all related Documentation.
 Controlling transportation and distribution costs.
 Assisting customer with free time, preparing load list and invoices.
 Over all Supervision of Import team (Air & Sea), Export team (Air & Sea), Documentation
team.
 Requesting rates from respective Lines/Carrier pricing and quoting it to the customer.
 Being proactive and informing customer to pick the containers within validity, to submit
the shipping instructions & informing about the changes in ETA & ETD of their shipments.
 E-Clearance, fleet of vehicles, Dispatch team and Banking works.
 Following up with the customer for clearing the longstanding containers.
 Identify improvement areas & implement adequate measures to maximize customer
satisfaction level.
 Monitor and ensure the optimal utilization of all company resources.
 Handle the proper documentation of all operation related matters.
 Meeting the custom & port officials, and handling custom & port related issues.
 Verifying the cost of completed job files and prepare the invoices for the same.
 Took initiative and Co-ordinated with various desks (Custom) to develop an in-house
system to have smooth issuance of delivery order.
Trans Net LLC  Dubai, UAE
Logistics Supervisor April, 2014  August, 2015
Duties:
 Ensure that all shipments of restricted articles are smoothly handled and processed in full
compliance with the current edition of the IATA DGR and are loaded accordingly.
 Controlling transportation and distribution costs.
 Planning the quickest and least costly transport routes.
 Ensuring that all contractual obligations are fully understood by the logistics team.
 Preparing paperwork for regulatory bodies and audits.
 Negotiate transportation rates and services with couriers.
 E-Clearance, fleet of vehicles, Dispatch team and Banking works.
RAJINDERBHANOT
3
 Direct the day-to-day shipping operations to ensure accurate and timely shipping
processes with maximum efficiency as well as compliance to specified standards.
 Accurately calculating the costs of any transportation.
 Direct the workforce and ensure that policies and directives are met appropriately through
on-the-job coaching, training, motivating and leading by example.
 Develop and maintain good rapport with new and existing vendors as well as key decision
makers to allow competitive advantage and increase volumes.
 Identify improvement areas & implement adequate measures to maximize customer
satisfaction level.
 Monitor and ensure the optimal utilization of all company resources.
 Handle the proper documentation of all operation related matters.
 Meeting the custom & port officials, and handling custom & port related issues.
 Verifying the Job Files for jobs completed to pass on to the accounts for invoicing to the
clients.
International Freight Agency  Dubai, UAE
Sr. Shipping and Cargo Controller April, 2012  April, 2014
Duties:
 Executing Airway Bill through Calogi Software and Issuing Delivery Order to facilitate
Export and Import Air Shipments.
 Correspondence with Airlines for rate request and sending out the quotations to the clients
to confirm the business.
 Coordinating with different desks and providing timely and excellent service to the
customers.
 Exceptional handling and ensuring the customer queries are resolved.
 Keeping records of all the Jobs and opening Job files along with the required documents.
 Verifying the Job Files for jobs completed to pass on to the accounts for invoicing to the
clients.
 Handling clients account for Export Shipment
 Exceptional handling and ensuring the customer queries are resolved
 Coordinating with different desks and providing timely and excellent service to the
customers
 Being proactive and informing customer to pick the containers within validity, to submit
the shipping instructions & informing about the changes in ETA & ETD of their shipments.
 Coordinates imports and exports
 Reviews freight rates: air
 Assist with training of new employees
 Develop constructive and cooperative working relationships with those on your team, as
well as cross-functionally.
 Contact carrier representative to make arrangements and to issue shipping instructions
and delivery of materials.
 Complete daily shipping and receiving logs.
RAJINDERBHANOT
4
Al Rais Cargo Agencies L.L.C.  Dubai, UAE
Sr. Executive Officer  Operations December, 2009  December, 2011
Duties:
 Preparation & passing all type of bill of entry and all related Documentation.
 Executing Airway Bill through Calogi and Flotilla Software and Issuing Delivery Order to
facilitate Import Air Shipments.
 Coordinating with the Transport department on daily basis for making the delivery sheet
for arranging the Import and Export.
 Communicating effectively with clients and responding to their requirements.
 Document and escalate any customer service issues and/or shipping/receiving errors.
 Verifying the job files for jobs completed to pass on to the accounts for invoicing to the
clients.
 Handling clients accounts for export and import shipments.
IBM Daksh Business Process Services Pvt. Ltd., India
Sr. Executive Officer  Operations April, 2006  December, 2009
Worked for an insurance process, for the US based Client.
Duties:
 Processing Policy Record Change, which includes beneficiary change, name change and
address change.
 For surrender of policy request, issuing cheque after verification of owner and witness
signature, SSN and other requirements.
 Issuing Matured Endowment Letter, and then later processing the endowment cheque
after verification of the required details.
 Processing loans and dividend request.
E-Serve International Ltd., India
Processing Officer November, 2000  April, 2006
Worked for a mortgage process, for the CMI based US Client
Citigroup Global Services Ltd. formerly known as E-Serve International Ltd.
Duties:
 Process involves auditing & setting up of Escrow/Tracking lines for various insurance
payments for mortgages bought over by CMI.
 Verify whether the codes entered for the escrow line are correct as per the CMI guideline.
 Verifying the property whether it is in flood zone or not.
 Maintaining high level of productivity and meeting the targets as per client requirements.
RAJINDERBHANOT
5
EXTRA CURRICULAR ACTIVITIES
 Basic in Meditation (Pranic Healing) and Yoga Techer Course.
ACHIEVEMENTS
 Awarded a second place in efficiency and accuracy among all POS team members for the
month of July 2006.
 Awarded as the best performer for the month of March & July 2006.
 Have been most of the times ranked among top 30% achievers.
HOBBIES
 Travelling
 Digital photography
 Music
LANGUAGES
 English, Hindi, Marathi, Kananda & Punjabi
PERSONAL INFORMATION
 Date of Birth - 18th April, 1978
 Nationality - Indian
 Marital Status - Married
 UAE Driving license - Under Process
 Visa Status - Residence Visa
REFERENCES
Available upon request

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Resume

  • 1. RAJINDERBHANOT 1 Professional Profile Seeking an opportunity to utilize career experience skills and education to contribute to employer objectives, profitability and success with a company offering potential for challenge and growth. AREAS OF EXPERTISE Logistics Operations Management. Customs Documentation. E-Mirsal 2 Calogi Free zone / GCC customs procedure (Air, Sea & Land) Able to quickly understand a companys operational systems and provide input for the development of future systems Key account management. Personal Possess seven years of management experience in supply chain and management. Possess excellent verbal and written communication skills. Possess good management and monitoring skills. Encouraging others to question the way things are done. Familiar with basic operating systems like Microsoft Word and Excel. Goal oriented and ability to work under pressure. Possess good leadership and management skills. Ability to handle multiple tasks. EDUCATIONAL QUALIFICATION Currently Pursuing IATA Air Cargo Rating Distance Learning from Montreal - Canada Completed course in Dangerous Goods Regulations Category 6 from Emirates Aviation College in the Year 2013, Dubai, UAE Bachelor of Commerce from Mumbai University in the Year 2002 HSC from Maharashtra State Board in the Year 1995. SSC from Maharashtra State Board with 1st class in the year 1993 and score of 138/150 in Maths.
  • 2. RAJINDERBHANOT 2 CAREER HISTORY Letzone Logistics DWC LLC Logistics Supervisor (Export & Import) October, 2015 Present Duties: Handling clients for both import and export shipments as well as providing booking for export shipments. Co-coordinating with different desks and providing timely and excellent service to the customers. Preparation & passing all type of bill of entry and all related Documentation. Controlling transportation and distribution costs. Assisting customer with free time, preparing load list and invoices. Over all Supervision of Import team (Air & Sea), Export team (Air & Sea), Documentation team. Requesting rates from respective Lines/Carrier pricing and quoting it to the customer. Being proactive and informing customer to pick the containers within validity, to submit the shipping instructions & informing about the changes in ETA & ETD of their shipments. E-Clearance, fleet of vehicles, Dispatch team and Banking works. Following up with the customer for clearing the longstanding containers. Identify improvement areas & implement adequate measures to maximize customer satisfaction level. Monitor and ensure the optimal utilization of all company resources. Handle the proper documentation of all operation related matters. Meeting the custom & port officials, and handling custom & port related issues. Verifying the cost of completed job files and prepare the invoices for the same. Took initiative and Co-ordinated with various desks (Custom) to develop an in-house system to have smooth issuance of delivery order. Trans Net LLC Dubai, UAE Logistics Supervisor April, 2014 August, 2015 Duties: Ensure that all shipments of restricted articles are smoothly handled and processed in full compliance with the current edition of the IATA DGR and are loaded accordingly. Controlling transportation and distribution costs. Planning the quickest and least costly transport routes. Ensuring that all contractual obligations are fully understood by the logistics team. Preparing paperwork for regulatory bodies and audits. Negotiate transportation rates and services with couriers. E-Clearance, fleet of vehicles, Dispatch team and Banking works.
  • 3. RAJINDERBHANOT 3 Direct the day-to-day shipping operations to ensure accurate and timely shipping processes with maximum efficiency as well as compliance to specified standards. Accurately calculating the costs of any transportation. Direct the workforce and ensure that policies and directives are met appropriately through on-the-job coaching, training, motivating and leading by example. Develop and maintain good rapport with new and existing vendors as well as key decision makers to allow competitive advantage and increase volumes. Identify improvement areas & implement adequate measures to maximize customer satisfaction level. Monitor and ensure the optimal utilization of all company resources. Handle the proper documentation of all operation related matters. Meeting the custom & port officials, and handling custom & port related issues. Verifying the Job Files for jobs completed to pass on to the accounts for invoicing to the clients. International Freight Agency Dubai, UAE Sr. Shipping and Cargo Controller April, 2012 April, 2014 Duties: Executing Airway Bill through Calogi Software and Issuing Delivery Order to facilitate Export and Import Air Shipments. Correspondence with Airlines for rate request and sending out the quotations to the clients to confirm the business. Coordinating with different desks and providing timely and excellent service to the customers. Exceptional handling and ensuring the customer queries are resolved. Keeping records of all the Jobs and opening Job files along with the required documents. Verifying the Job Files for jobs completed to pass on to the accounts for invoicing to the clients. Handling clients account for Export Shipment Exceptional handling and ensuring the customer queries are resolved Coordinating with different desks and providing timely and excellent service to the customers Being proactive and informing customer to pick the containers within validity, to submit the shipping instructions & informing about the changes in ETA & ETD of their shipments. Coordinates imports and exports Reviews freight rates: air Assist with training of new employees Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally. Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials. Complete daily shipping and receiving logs.
  • 4. RAJINDERBHANOT 4 Al Rais Cargo Agencies L.L.C. Dubai, UAE Sr. Executive Officer Operations December, 2009 December, 2011 Duties: Preparation & passing all type of bill of entry and all related Documentation. Executing Airway Bill through Calogi and Flotilla Software and Issuing Delivery Order to facilitate Import Air Shipments. Coordinating with the Transport department on daily basis for making the delivery sheet for arranging the Import and Export. Communicating effectively with clients and responding to their requirements. Document and escalate any customer service issues and/or shipping/receiving errors. Verifying the job files for jobs completed to pass on to the accounts for invoicing to the clients. Handling clients accounts for export and import shipments. IBM Daksh Business Process Services Pvt. Ltd., India Sr. Executive Officer Operations April, 2006 December, 2009 Worked for an insurance process, for the US based Client. Duties: Processing Policy Record Change, which includes beneficiary change, name change and address change. For surrender of policy request, issuing cheque after verification of owner and witness signature, SSN and other requirements. Issuing Matured Endowment Letter, and then later processing the endowment cheque after verification of the required details. Processing loans and dividend request. E-Serve International Ltd., India Processing Officer November, 2000 April, 2006 Worked for a mortgage process, for the CMI based US Client Citigroup Global Services Ltd. formerly known as E-Serve International Ltd. Duties: Process involves auditing & setting up of Escrow/Tracking lines for various insurance payments for mortgages bought over by CMI. Verify whether the codes entered for the escrow line are correct as per the CMI guideline. Verifying the property whether it is in flood zone or not. Maintaining high level of productivity and meeting the targets as per client requirements.
  • 5. RAJINDERBHANOT 5 EXTRA CURRICULAR ACTIVITIES Basic in Meditation (Pranic Healing) and Yoga Techer Course. ACHIEVEMENTS Awarded a second place in efficiency and accuracy among all POS team members for the month of July 2006. Awarded as the best performer for the month of March & July 2006. Have been most of the times ranked among top 30% achievers. HOBBIES Travelling Digital photography Music LANGUAGES English, Hindi, Marathi, Kananda & Punjabi PERSONAL INFORMATION Date of Birth - 18th April, 1978 Nationality - Indian Marital Status - Married UAE Driving license - Under Process Visa Status - Residence Visa REFERENCES Available upon request