![CURRICULUM VITAE
Duties (Specialist, Business Operation Process)
- Deploy District Process Solutions
- Persue efficiency and Consistency
- Increase customer and employee satisfaction.
- Drive growth opportunities.
Global Role (50% of responsibilities
- Introduce new processes to our operations in our pursuit of relentless efficiency
- Receive and roll out new operating systems and related tools – and provide meaningful feedback
- Support the deployment and improvement of Global Business Operations strategy and efforts
- Collaborate with other district, regional, and global resources to build consistency in all processes
- Contribute to a global operational standard to create and protect the pursuit of a Best in Class
- Oversees conference calls (Weekly)
District Role
- Report directly to District manager, Regional team, Head Quarter-USA.
- Coordinate with local management to identify opportunities to improve quality, service, trade
compliance, and profitability through the pursuit of efficiency and consistency
- Produce expected results locally in line with Corporate standards through improved processes,
visibility to performance, data governance, and exception management
- Identify and prioritize problem areas within business operations through communication with
operational staff and via [observation, process mapping, timing studies, and other] process analysis
methods
- Provide training for every employee in the art and application of the Fundamentals of Business
Process, through both teaching and mentoring
- Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes
to close the performance gap between districts
- Be involved and have knowledge and understanding in customer and external ISO Audits
- Lead and ensure progress on corrective and preventative actions within your
- Work alongside the District Business Solutions (if applicable) to deliver reporting and automation
to the field
- Present improved data and analytics for internal business opportunity and external client value
- Support the deployment and improvement of Global Business Operations strategy and efforts
- Collaborate with other districts, regional and global resources to build consistency in all processes](https://image.slidesharecdn.com/07ca5790-8af4-49be-8ed2-be842d490c5b-160703144940/85/Austin_CV-2016-4-320.jpg)
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- 1. CURRICULUM VITAE MR. AUSTIN RUJIPURITANON 99/6145 Pradubdao-6 ville, Tha-it, Pakkred Nonthaburi, 11120, Thailand +6695 5641696 (mobile) Mr.Austin.R@gmail.com Birth : OCT/1/ 1990 Marital Status : Single Education 2016 2009-2012 (Attending) Master Degree Faculty of Business Management, Logistics, Stamford International University. Faculty of Business Administration in Aviation Management, Stamford International University. 2007-2009 High School: Thai-Chinese Academic. (Sitabutr Thai-Chinese School) 2005-2007 Middle School: Ashburton College, Ashburton, Cantabury, New Zealand. Specific Technical Expertise/Specialist Courses - Attened to baggages handling and airport operation courses at Cathay Pacific Airlines, Cathay City, Hong Kong - Attened to baggages handling and cargo’s operation courses at Thai Airways’s Cargo, Suvarnabhumi Airport, Thailand - Attened to In-flight Simulator Mok-up, Crew Center Thai Airways, Lak-Si, Bangkok - Attened to catering courses at Catering Department, Thai Airways, Suvarnabhumi Airport, Thailand - Attened to ATC (Air Traffic Control) courses, Suvarnabhumi Airport, Thailand - Attened to Airtraffic courses at Aeronautical Radio of Thailand Ltd., Thung-Mahamek, Bangkok - Attened to special class with Importer-Exporter Agents of Thailand - Attened to courses of Relationship of Airline - Hotel at Novotel Hotel, Suvarnabhumi Airport, Thailand Honors/Activities - Certificate from the 3rd IUSF hosted by Stamford International University
- 2. CURRICULUM VITAE - Recognized as an experienced interpreter of Raw Material Cosmetic for International Consumer hosted by Thailand. - Certificated by Cathay Pacific airline in term of cargo handling at Chek Lap Kok international airport, Hong Kong. Objective To enrich my knowledge and enhance my skills that enables me to work and grow in competitive environment. A responsible & challenging position that will allow me to explore my capability skills & Sense of dedication towards my duties with an aim of seeing the progress of the organization. Personal Skill and General Skill Personal Skill Language Software Constantly focused Problem solver Optimistic Socially confident Prioritising Solutions focused Identifying trends Responsive Adaptive Positive&amicable Well organized Relationships building English : all skills Excellent General Microsoft Word, Xp, office, Powerpoint and etc.
- 3. CURRICULUM VITAE Profile / Experienced 11/2014-present Expeditors International / Operation-EXPORT (Ocean) Position 11/2014-04/2016 – Agent, Order Management -- Specialist Business Operation Process 04/2016-present -Agent, Ocean Export - Specialist Business Operation Process Industry details Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 14,600 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions Joining date November 2014 – PRESENT Duties (Agent, Order Management & Agent, Ocean Export) -Managing all the logistics functions, Transport planning, Order processing, Coordinate with the dealers, Shipment Tracking, Report submitting to TOP management. - To handle general inquiries, communication with oversea agent for process shipment approval. -To prepare and issue forwarder’s document to vendor. -To prepare and submit shipping particular input transmit all data to consignees all action is working under time limited with our concepts expedite (ex. Submit manifest with in 5 hrs. only, booking issues within 2 hrs. only or confirm cargo within 24 hrs. only) -Monitor receipts, dispatches and all cost of shipping operation. -To follow mailing instructions on time-to-time & taking problematic answer on mailing. -Arrange vessel schedule / handle shipment follow customer instructions and plans -Special shipment routing arrangement (Sanctions & prohibited country ex. RUSSIA) -Calculate Ocean selling / Ocean freight rate before moving cargo (pricing terms) -Able to handle task under pressure
- 4. CURRICULUM VITAE Duties (Specialist, Business Operation Process) - Deploy District Process Solutions - Persue efficiency and Consistency - Increase customer and employee satisfaction. - Drive growth opportunities. Global Role (50% of responsibilities - Introduce new processes to our operations in our pursuit of relentless efficiency - Receive and roll out new operating systems and related tools – and provide meaningful feedback - Support the deployment and improvement of Global Business Operations strategy and efforts - Collaborate with other district, regional, and global resources to build consistency in all processes - Contribute to a global operational standard to create and protect the pursuit of a Best in Class - Oversees conference calls (Weekly) District Role - Report directly to District manager, Regional team, Head Quarter-USA. - Coordinate with local management to identify opportunities to improve quality, service, trade compliance, and profitability through the pursuit of efficiency and consistency - Produce expected results locally in line with Corporate standards through improved processes, visibility to performance, data governance, and exception management - Identify and prioritize problem areas within business operations through communication with operational staff and via [observation, process mapping, timing studies, and other] process analysis methods - Provide training for every employee in the art and application of the Fundamentals of Business Process, through both teaching and mentoring - Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes to close the performance gap between districts - Be involved and have knowledge and understanding in customer and external ISO Audits - Lead and ensure progress on corrective and preventative actions within your - Work alongside the District Business Solutions (if applicable) to deliver reporting and automation to the field - Present improved data and analytics for internal business opportunity and external client value - Support the deployment and improvement of Global Business Operations strategy and efforts - Collaborate with other districts, regional and global resources to build consistency in all processes
- 5. CURRICULUM VITAE 02/2014-11/2014 10/2012-01/2014 Study abroad (Finished short course of English communication) at New York, U.S.A. *** Employment free. United Arab shipping company Thailand / Department of container operation control Position Operation container control. Industry details Logistics liner, Import-Export, UASC was formed jointly between the Kingdom of Bahrain, the Republic of Iraq, the State of Kuwait, the State of Qatar, the Kingdom of Saudi Arabia, and the United Arab Emirates. Originally established in Kuwait with its corporate headquarters now in Dubai. Joining date November 2012 – January 2014 Duties -Managing all the logistics functions, like Transport planning, Order processing, Coordinate with the dealers, Shipment Tracking, Report submitting to TOP management. -Claim settlement in case of customer complaints. -Monitor time sensitive dispatch of loaded container on timely order dispatches and avoiding unnecessary cost. -Monitor receipts, dispatches and all cost of shipping operation. -To follow mailing instructions on time-to-time & taking problematic answer on mailing. -Reporting to Headquarter of shipment’s forecast, Import-Export included loaded- unloaded container, full or empty container had been planned by weekly. -Monitor and planning to arrangement imported container, planned inland container’s transportation. -Ensure the empty container must be released to shipper on time and within company standard or shipper / consignee requirement. -Coordinate to connections port all over the world and need to be ensured to the shipment must be operated smoothly. -Follow up the containers will be loaded to the weekly shipment. There’re must be gated-in the load container on time at port, avoiding delayed shipment by real time
- 6. CURRICULUM VITAE performance and avoiding unexpected situation. -Reporting and confirmation loaded container to the main port of its destination. -Maintain company’s OTP (On time performance) keep maintaining all of shipping movement. -Claim all of damages container case, inspections and figure it out, to be closed the case by justice for shipper and consignee. -Managing to distribute the container to be balance with the booking’s forecast or export-import demanding. -Follow up delayed, overdue and idle containers to be useful to the shipment. -Record the top shipment, commodity and route. -Corrected some of invoice been issued under operation department. -Visiting port and depot terminal to build relationships and identify their key needs. -Controlling the shipment cycle. 06/2012-10/2012 Thai airways international company / Department of strategy analysis Position Admin. Of strategy analysis in term of commercial flight. Industry details Transportation, cargo flight, commercial airline, flag carrier of Thailand. Joining date June – November 2012 Duties -Monitoring the airline competitors included low-cost and budget airlines, news and up to date all their activities. -Updating specific flight or event been noticed. -Follow up unexpected case / accident case in our HUB - BKK international airport and worldwide HUB. -Daily updating airlines news. -Reporting the flight’s budget only flight been noticed. -Solving of others airlines HUB complaining or comment. -Ensure the flight been noticed operation smoothly. -Reporting the sum of passengers/travellers by quarter included the top of domestic and international route. -Forwarding all of operations cost / budget to TG’s board director. -Monitoring / Solving the flight OTP (on time performance) all flight and solving some of delayed flight time.
- 7. CURRICULUM VITAE -Coordinate to all operation’s department and monthly airport visiting. -Forwarding company’s budget and rearrangement / reissued to TG’s board director.