Shubham Singh has over 2 years of experience as a network analyst at Ericsson India Pvt. Ltd. He currently provisions and troubleshoots Ethernet circuits for a US client on the CITRIX platform. Prior to this, he worked for 1 year as an O&M engineer at Zephyr Systems Pvt. Ltd where he rectified alarms and improved KPIs working on transmission equipment. He holds a B.Tech in electronics and communication engineering.