Brittany bellgam
- 1. BRITTANY BELLGAM 18790 Lloyd drive, Dallas,TX 75252 | Brittany.bellgam@gmail.com | 713.677.3797 PROFILE An enthusiastic professional with 4+ years combined experience in marketing/social media management/customer service.Specializes in directmail and advertising campaigns and platforms thatseek to improve customer retention and grow business. Now seeking to transition myknowledge into the Fashion Industry. SKILLS & ABILITIES Communication-Communicates exceptionallyin both verbal and written forms. Analytical-Highly analytical with proven results in determining the needs ofclients. Adaptability-Adapts to any setting and welcomes change. Interpersonal skills-Excellent interpersonal abilities thatfacilitate a positive work space. Computer skills-Proficientwith Mac/PC interface Software literacy-Proficientin Word/Excel/Outlook EXPERIENCE AGENCY SALES RESOURCE MARKETING TECHNICIAN STATE FARM JULY 2014-PRESENT Equips Agents and Agency leadership with resources necessaryfor gaining new clients and maintaining existing business from a marketing perspective.Resources include social media advertising,landing pages,directmail/email/calling campaigns,domain services,search engine optimization services. CUSTOMER CARE REPRESENTATIVE STATE FARM JULY 2013-JULY 2014 Responsible from providing policyholders with an over-the-phone experience mirroring their agents office.Services included processing insurance payments,notating claims (accident/incidentreport),updating policyinformation. Recognized by corporate as being number 2 out the top 5 performers for the Dallas Area consistentlyexceeding performance metrics.Chosen to peer mentor incoming representatives. WRITING CENTER CONSULTANT UT ARLINGTON JANUARY 2013-MAY 2013 Worked with college students through the editing,revising,and rewriting process ofclass papers.Studied manydifferent writing techniques in order to assiststudents fully. ENTERTAINMENT AND ARTS DIRECTOR UT ARLINGTON AUGUST 2011-MAY 2012 Responsible for a team of 15 college students who worked to propose,plan,and execute events and were both entertaining and intellectuallystimulating to a college audience. Responsibilities included:creating and presenting budget/eventproposals and evaluations, booking artists/performers.Nominated for president. MEDIA COMMUNICATIONS INTERN META-FOUR HOUSTON MAY 2011-AUGUST 2011 Responsible for maintaining social media presence,updating website content,and creating newsletter for this Non-Profit Organization centered on the value of written and performance poetry for high school students. EDUCATION UNIVERSITY OF TEXAS AT ARLINGTON, ARLINGTON, TX B.A. ENGLISH, MINOR ADVERTISING