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Editor's Notes

• #24: The infiltration of technology in our personal lives is now reversing back into our corporate lives.
• #25: But IT aren’t entirely to blame- they’re struggling to find a balance between employee empowerment and control.PP – A lot of this is because IT are guided by HR departments with a possibly out-dated and misunderstood view of how people want to work against how people used to work. There is an a valid argument that too much empowerment creates a higher reputational risk strategy for the organisation.��
• #26: We need to enable them to use corporate systems, not because they have to, but because they prefer to.
• #30: And the corporate IT real estate is a large and complex beast with choice literally everywhere. We need a way of simplifying it so we can make choices.
• #31: We need a frame of reference to make these choices simpler.
• #32: Part of the problem is choice- what do you move to the cloud? Email? CRM? Applications? Virtualised Machines?
• #33: More often than not- the response is “it’s not secure”PP – This is a sometimes justified, after all IT departments are relied upon to use their knowledge to make judgements on whether putting information in the cloud is secure and in the company’s interests.
• #34: Actually what they’re saying is- I’m not comfortablePP – This is really interesting. In countless meeting throughout my career, I’ve never had anyone in IT saying that they’re not comfortable.
• #35: And secondly it’s outside of my control. I like controlling things. What do you expect when you ask a town planner a question for a pioneer?PP – Again, this can be justified in some cases, although things are changing fast, and most offerings these days offer a level on control that is more than adequate for most scenarios.
• #36: Vendors see the evolving security landscape and react and deploy in real time. Can provide much more effective Security and spend much more money on it- typically 4-7% of revenue which equates to about 10x customer security investment.PP – This is especially true of smaller companies, who simply cannot justify such expenditure.
• #37: Over half of security incidents were done by an insider- malicious or not- we can’t trust people inside our perimeter. The perimeter is truly gone.PP – Think of all the ways information gets in and out of a business: Hard copy documents, USB memory sticks, email, smartphones, ipods
• #52: IT needs to be focused on delivering sustaining competitive advantage- not just keeping the lights on.PP – This is a key point. It is about the IT team understanding what they business does and being a part of the competitive process. This comes from management and is a shift in traditional cultures for some companies. It means IT not operating in a vacuum.
• #53: PP – It is often easier and more efficient to adapt business processes, rather than try to fit the technology to the process.
• #54: Cloud readyness-PP – this is about understanding your service catalogue and business processes.