Coleen Talley Resume external
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Coleen Talley has over 20 years of experience in sales and customer service management in the waste management industry. She has a proven track record of exceeding revenue goals and leading turnarounds. Currently she is the Customer Care Manager for an area with over $317 million in annual revenues, where she has improved customer retention rates by 20% and 6%. Her career highlights include successfully leading sales teams, developing strategic growth plans, and managing over $50 million in annual revenue.
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Rory J. Morgan has over 15 years of experience in account management, sales, and team lead roles. He is currently an Account Manager at Food Service Warehouse, where he is responsible for promoting products to national accounts and growing existing account sales. Previously, he held several account manager and sales roles at companies like Trulia, Intuit, SuperMedia, and ConferenceCall.com. He has a track record of exceeding sales quotas and goals through relationship building, consultative selling, and closing. Morgan has a bachelor's degree in food service management and an associate's degree in hotel and resort management.Harbaugh_Brian - resume
Harbaugh_Brian - resumeBrian Harbaugh
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Brian Harbaugh has over 16 years of experience in recruiting, sales, and human resources. He has a proven track record of exceeding sales goals and recruiting top talent. Harbaugh has recruited for companies like Burns and McDonnell, Kiewit, and Yoh. He consistently achieves over 100% of his sales goals and has received numerous awards for his performance. Harbaugh has strong communication, negotiation, and problem solving skills.Tami Chandler Resume
Tami Chandler ResumeTami Chandler
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Tami Chandler is a results-driven sales professional with over 14 years of experience in luxury retail sales management. She has a proven track record of consistently exceeding sales goals and leading high-performing teams. Chandler seeks a sales manager position where she can apply her expertise in client relations, operations oversight, and strategic planning to drive revenue growth. Her experience includes management roles at Louis Vuitton, Escada, Saks Fifth Avenue, Michael Kors, BCBGMaxazria, and Ralph Lauren.Coleen Talley Resume external
- 1. Coleen M. Talley 608 Heintz Drive Shorewood, Illinois 60404 815-483-7024 ctalley34@sbcglobal.net Career Objectives Manager, Director or Vice President, Sales and Customer Service Summary of Qualifications Fast-track, highly motivated sales manager with outstanding record of accomplishment Strategic leader – excellent sales, marketing, customer experience and management skills Proven skill in performance turnarounds and team building WASTE MANAGEMENT Customer Care Manager, Lombard, IL 2013 – Present Promoted to Customer Care Manager, IL-Missouri Valley Area based on outstanding performance. Appointed by Area Sales Director to lead turnaround effort in Area.  Direct an integrated team encompassing Sales & Customer Service in one of the largest US Regions – Annual revenues exceeding $317 million  Developed and executed successful commercial growth Strategic Plan in Area  Continuous YOY improvement in customer retention rate-20% improvement in 2014/6% improvement in 2015  Proactively manage efforts to grow new business, increase existing revenue and provide top level customer service to current accounts Construction Services Sales Manager, Lombard, IL 2010 – 2013 Led sales team and specialized customer service group focused in construction services during transition and Company realignment-analyzed opportunity, realigned staff, led culture shift to collaborate environment and created effective sales organization  Successfully exceeded annual revenue goals in one of the largest territories for the Company  Responsible for aiding in multiple sales generating revenue over $21M  Success in consistently exceeding over 100% of aggressive revenue goals  Worked with team to establish individual developmental plans focused on selling to and servicing large construction companies over a multi-state territory  Developed compelling value propositions to leverage bundling of construction service offering and introduce new WM services to the market place
- 2. Sales Manager – Account Retention 2006 – 2010 Successfully led team of sales reps focused on new business expansion and customer relationship improvement.  Responsible for managing over $50M in annual revenue  Met and Exceeded 2006-2010 budget attainment  Responsible for selling and retaining top regional accounts in highly competitive market  Assisted in developing and training sales representatives through ride days and coaching sessions Sales Representative 1994 – 2003 Responsible for management and growth of top area customers.  Consistently met and exceeded monthly and quarterly sales quota  Supported key major accounts including: City of Chicago, United Center, University of Chicago and multiple local school districts  Effectively managed large industrial territory while promoting positive sales and price management growth Accomplishments Multi-year Circle of Excellence Nominee Participation in several Corporate Sales Councils fostering new Company wide initiatives Hand Selected to participate in many cross functional leadership and developmental opportunities Established record of achievement and advancement through series of progressively responsible positions Education Western Illinois University, Macomb, IL. University of St. Francis, Joliet, IL References Available upon Request