Customer-Service-Representative (1).docx
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Diana Richardson is an experienced server with expertise in Italian cuisine and customer service. She has worked as a head waiter and waitress in New York restaurants, where she coached staff, ensured optimal guest experiences, and accurately handled food orders. Richardson has exceptional interpersonal skills and is highly responsible, reliable, and able to work well under pressure. She holds a Bachelor's degree in cooking and enjoys cooking and Italian culture in her spare time.
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Customer-Service-Representative (1).docx
- 1. Diana Richardson Experienced Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of Italy cuisine. High energy and outgoing with a dedication to positive guest relations. High volume dining customer service, and cash handling background. Highlights Works well under pressure Exceptional interpersonal skills Trained in liquor, wine, and food service Master of sales techniques Highly responsible and reliable Food Ingredients expert Experience Head Waiter - 09/2017 to 05/2019 Momo Restaurant, New York Coach new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. Monitor dining room to guarantee optimal guest experiences. Work with individual servers to improve performance. Answer customer inquiries and resolve issues immediately. Waitress - 09/2015 to 05/2017 Si Italian Restaurant, New York Answered questions about menu (elections and made recommendations when requested). Accurately recorded orders and partnered with team members to serve food and beverages. Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests. Consistently adhered to quality expectations and standards. Education Bachelor of Science: Cook - 2014 Cookery School (High School), Dublin Contact +1 (970) 333-3833 diana.richardson@mail.com www.linkedin.com/diana.richardson Hobbies cooking Italian culture