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Flynn Resume
- 1. DAVID FLYNN 1936 Spinnaker Ln Azle Tx, 76020 Office 817.390.7969 Email: dflynn@mcclatchy.com Mobile 817.876.4595 PROFILE Experienced hands-on technical manager with over 18 years of real world experience. Comfortable working across a multitude of environments ranging from highly regulated to highly public with an emphasis in discrete maters. A demonstrated ability to contribute and provide prospective throughout various business initiatives. Strong body of technical training and applied skills coupled with effective leadership, teamwork and communication abilities. SUMMARY OF QUALIFICATIONS Business/Technology; Solid background in business operations and practices including, employee oversight, training, quality assurance, procedural and confidential documentation. Skilled in forming collaborative relationships in business technology environments. Client Services; Establishes rapport builds credibility and cultivates strong relationships while maintaining a high level of client satisfaction. Provides comprehensive hardware and software solutions and training with a distinction for communicating information with skill and patience. Project Management; Proficient in managing technical projects varying in nature and complexity. Develops and coordinates proper communication to provide proper workflow to assure the accurate, timely and efficient completion of multiple tasks. Problem Solving/Troubleshooting; Recognized for the ability to quickly assess problem areas and intervene to avert potential problems. Strong history of sound judgment and decision-making skills with the reputation for developing workable solutions.
- 2. EMPLOYMENT EXPERIENCE IT Site Manager McClatchy Company Sacramento & Fort Worth Jun 2010 Current Manage PCI and SOX compliance initiatives Develop and maintain unified security standards Develop and implement new or updated policies and workflows Create hardware and software standardizations Manage audit and compliance matters following COSO framework Capital budgeting and justification Manage support contracts and vendor relations Analyze and recommend technology or workflow changes to reduce cost Oversee and delegate workflow for: o Local support team members o Operation team members o Telecom team members Oversee and provide guidance for infrastructure team members Manage perception Lab System Remediationand Validation PharmEng contracted to Novartis Pharmaceuticals Apr 2010 Jun 2010 Analyze pharmaceutical lab equipment and computers to determine options for upgrades Create virtual environment to test upgrade scenarios Develop documentation to support analysis of lab systems Integrate legacy lab systems into active directory environment Develop and execute IQ/OQ/PQs to support validation within a controlled environment Develop SOPs to support accurate and consistent work instructions for lab systems Build and configure datacenter to support data integrity for all lab related data Work within active directory building infrastructure to support new lab environment Service Delivery Lead Kelly Services contracted to Johnson & Johnson Aug 2009 - Apr 2010 Manage and delegate work flow for all infrastructure based IT systems for multiple sites across Northern California and New Mexico Manage and delegate work flow for all external vendors that provide an IT related solutions Produce monthly metric and trending reports for senior JNJ Management Analyze metrics and tends to provide methods of remediation to improve upon day-to- day operations Arbitrate contract issues between JNJ and external vendors Develop and participate in Business Continuity exercises Create SOPs pertaining to new or updated software/hardware implementations Manage ITSM queues
- 3. TechnologyLead/Supervisor TekSystems contracted to Johnson & Johnson Feb 2006 - Aug 2009 Supervise 15 IBM infrastructure support team members across four locations in Northern California Manage and maintain Windows & UNIX servers; HP-UX, RedHat Linux, Windows 2000 Server - Windows Server 2008, MS Exchange 2000 MS Exchange 2007 Manage and maintain Windows & UNIX servers backups and restores; VERITAS NetBackup 5.1 MP4 and Omni Back II. Manage and maintain SAN & NAS devices; NAS NetApp F920. SAN/EVA HP EVA HSV110 Manage Active Directory environment; Users, Security groups, Distribution lists P.O.C for external vendors; cabling, telecom, hardware and specialty software SOX testing for Windows & UNIX environments Manage and maintain battery back-up systems Manage and maintain Citrix environment Antivirus escalation point for northern California Implementation of global standardizations Develop goals and objective for infrastructure support team members Develop SOPs for global policies Change management within a regulated environment Quality assurance for IBM SLAs Provided training for new hires Manage ITSM queues Systems Administrator American Home Shield Jun 2002 - Oct 2005 Manage and maintain Windows servers; Windows 2000 Server - Windows Server 2003, MS Exchange 5.5 MS Exchange 2003 Manage and maintain Windows server backups and restores; VERITAS Backup Exec Manage Active Directory environment; Users, Security groups, Distribution lists. Maintain and configure Cisco switches; 1900 and 2600 Research new and improved methods for desktop standardization Manage Predictive dialer Remedy ticketing system Create SOPs and work instructions
- 4. TeamLead Endymion Systems, Inc., contracted to Agilent Technologies May 99 - Jun 02 Supervise 5 desktop support team members Manage and maintain Windows servers; Windows 2000 Server, MS Exchange 5.5 MS Exchange 2000 Coordinate local and remote support for desktop environment Integrate and migrate applications remotely Install and configure proprietary applications Provided training for new hires Remedy ticketing system Documentation of work instructions DSL Product Coordinator Sonic.net, Inc. Apr 98 - May 99 Allocate TCP/IP networks for SBC network Maintain and configure Cisco router; 7500 Maintain and configure Redback router; 3600 Provided training for new hires Create SOPs and work instructions VI Scripting for Unix system Web design