More Related Content
What's hot (20)
Viewers also liked (9)
Similar to Resume Stephen Wilkinson 2016 Sentara (20)
![Jan P[1]. Orwig Resume 11-27-16](https://cdn.slidesharecdn.com/ss_thumbnails/738aa664-4377-4bd9-818a-bbebcc4373ae-161213161525-thumbnail.jpg?width=560&fit=bounds)
Resume Stephen Wilkinson 2016 Sentara
- 1. StephenR.Wilkinson stephen2143@cox.net 757-635-0953 SUMMARY Information Technician with over 25 years of experience, supporting, analyzing and solving complex, server, computer hardware and software problems, a strong background in planning, installing and supporting both Wide and Local Area Networks. Documented operating procurers, data flow, network and system operating flow diagrams. TECHNICAL SUMMARY Microsoft Window NT 4.0 to 2012 Server, Windows 98 to 10, Microsoft Exchange, Office 97 to 2013 Router, Switches, Cable and DSL Modems, NDS & Active Directory Install, troubleshoot CAT5/5e, RJ11 cables and phone system punch downs PROFESSIONAL EXPERIENCE Systems Administrator March 2015 Present Triumph Services Sentara Healthcare Virginia Beach, VA On site System Administrator, at Sentara Healthcare LAN_NOC. Handling Server related Helpdesk calls, ESI Printer installs, to include both Front end and Back end printing. Publish application to Citrix Farms and Server load balancing using F5 Load Balancer software. Monitor Citrix License Status and Server Health (memory, processor and other errors). Daily Tasks include; Monitor and take corrective action for Server Backups, to include Symantec NetBackup, System Recovery, Snapshots and Networker Backup. Monitor Domain Controller Backup State to ensure all Domain controllers are backup. Ensure that Prism Agent status, used to install installation packages to servers. Ensure Symantec Endpoint Protection is running on all server, and take corrective action. Using LEMMS Patch Manager, ensure that all server have the Patch Agent installed and communicating to Patch server. Schedule daily and weekend Patches per scheduled times and dates, Validate scheduled patches. Monitor VMware 7.5 Host Status, and report any abnormal readings to COE for corrective action. Review Weekly SQL VMware host are on correct farm, it not schedule with COE on patch date to be moved to correct farm. Review Weekly VMware Horizon View administrator Console for errors and take corrective action. Restore Servers, shares and user folders using Vmware snapshot, NetBackup and Windows Previous Version. Verify Server Restores, to ensure servers are in Domain and rejoin as needed. Verify share and user folder restore have missing files and security settings. Field Service Engineer 2010-2015 SLAIT Consulting LLC Virginia Beach, VA On site Field Service Engineer for The Virginian-Pilot, supporting the output of the newspaper from the moment the postscript file are generated by DTI to the moment the image was burned onto plates for the press. A complex system really does seem like magic when it works as designed. Desktop and printer support main office and satellite offices, to include software support, install and troubleshooting software, hardware and network issues. Documented the DTI Process of the different systems involved in processing the different file types for ease of troubleshooting system errors on files not posting to the correct system. Documented the Process running on the servers that support DTI, showing what should be running and how to restart process that have stopped or crashed. Part of 3 person team to upgrade Windows XP to Windows 7 Enterprise and played a key role in getting DTI 7.3.3A to run on Windows 7 Enterprise 32bit and 64bit. Created and documented Kiosk image on Windows 7 Enterprise, which allow use to only access allowed webpages, printers and not allow any changes to desktop or operating system. 1 1704 Sword Dancer Drive, Virginia Beach, VA Stephen R. Wilkinson 757-635-0953
- 2. StephenR.Wilkinson stephen2143@cox.net 757-635-0953 Field Service Engineer 2006-2010 PLANIT Technology Group, LLC then SLAIT Consulting Norfolk, VA Completed site surveys, inventory, and installation and troubleshoot computers and networks. Computer integration for VITA Project, using Altiris 速 Deployment Solution software and documented procedures for Imaging computers, troubleshooting issues and shipping to onsite locations. Installed cat5 cable, and interconnected switches, routers, servers and workstations. Supported Windows Server 2003 Small Business Server for Baylakes Pines Private School in school network, to include support and upgrades to network, workstations and servers. Computer Consultant 2005 2006 APEX Systems, Inc.- Sentara Healthcare Glen Allen, VA Preformed equipment inventory, update WaveNet and Support Magic databases. Preformed software updates, troubleshoot upgrade issues, configured auto-login, migrated Icons and data to new profile. Computer Consultant 2005 2006 The Computer Merchant, Ltd. Norwell, MA Conducted site survey, inventory, and installation and troubleshoot computers and networks. Installed cat5 cable to switches, routers, servers and workstations. Upgraded POS Terminals and converted old server into in store computer based training system. Computer Consultant 2002 - 2004 APEX Systems Inc (Independent Contractor) Richmond, VA NMCI, Staging, Deploying and User Orientation to Navy Marine Corps Information System; consist of imaging, configuring computers, ensuring all user data and configurations are moved to new system and orientating users with new network functions and help desk procedures. Sentara Healthcare, Novell and Netware GroupWise User Administration, to include setup, modification and deletion of Accounts and directories. Cleanup of remote access accounts, removing inactive. Documenting and scheduling all additions, changes and deletions per set guidelines. IT Computer Consultant to USI Insurance, document and upgrade computers in main and branch offices. Moving data and GroupWise User information to new computers configured IP address, ensured computer connection and all data was transferred with end user orientation to new computer. Documented all installation, data moves and connection status. EDUCTION Master Degree in Computer Science GPA 3.38 August 2005 to December 2006 American InterContinental University Hoffman Estates, IL Bachelor in Information Technology GPA 3.71 July 2004 to August 2005 American InterContinental University Hoffman Estates, IL Associate of Applied Science GPA 3.87 May 2001 to April 2003 ECPI College of Technology Virginia Beach, VA A+ Certification March 2003 2 1704 Sword Dancer Drive, Virginia Beach, VA Stephen R. Wilkinson 757-635-0953