Janessa Wagner has over 15 years of experience in customer service and administrative roles. She has a Bachelor's degree in Technical Management from DeVry University and is proficient in Microsoft Office programs. Her experience includes accounting duties like accounts receivable, accounts payable, and bookkeeping. She also has experience supervising customer service teams and ensuring excellent customer satisfaction. Her most recent roles have been in customer service at retail stores, where she has handled cash registers and provided assistance to customers.